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Hi, we collect taxes (price excluding VAT) and duties at the checkout, but they are not syncing to sales orders in the Business Central... Is the connector not capable to capture these two information from Shopify to NAV under our situation? Thanks!
Greetings. From what you described, it sounds like you need to adjust some settings in the tax area. Please refer to the help article “Set up taxes for the Shopify connection” (https://learn.microsoft.com/dynamics365/business-central/shopify/setup-taxes). We also recommend working with your Microsoft partner who is familiar with your Business Central version and can advise you on the right setting that suits your local, industry and process needs with respect to additional apps and customizations done on your Business Central. Please contact us via in-app support if you need help finding a Business Central partner in your area.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
I want to connect my BC24 on Prem to Shopify online store. Please give me a solution.
Thank you for your feedback
We always appreciate a genuine review based on experience. We are a bit puzzled how to interpret the score assigned though. The connector you reviewed is only compatible with Business Central online, while you are using the on-premises version.
Perhaps you would like to visit the Dynamics 365 Ideas site (https://aka.ms/bcIdeas), where you can suggest new features and capabilities for Business Central. Your input will be directly sent to our engineering team for evaluation and prioritization. There is already a similar suggestion for a "Shopify Connector for BC On-Premises" (https://experience.dynamics.com/ideas/idea/?ideaid=438ae004-dae5-ec11-b5cf-0003ff45834c) that has received some votes and comments from other users.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team