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We initially considered adopting Dynamics 365 Business Central as our new accounting system because of its functionality and native connector. However, we abandoned this plan due to the inefficiency of the synchronization process, which still requires double entry. Our goal was to manage orders entirely through Shopify, including updating order content, marking orders as fulfilled (shipped), confirming payments, and assigning integrated tracking links, not to mention handling returns. Unfortunately, with this connector, double entry remains necessary. While it does receive correct order data, it doesn't capture changes, shipping and payment documents aren't automatically posted in Business Central. Our previous accounting system handled these tasks seamlessly, saving time and reducing error risk. It's 2024, yet automating business processes with Microsoft—one of the world's most experienced companies—remains impossible!
Thank you for trying our product and sharing your honest feedback.
The scenario you described is not very complex and is supported by Shopify Connector for Business Central. Have you consulted a Microsoft Partner? We understand that it is very exciting to start a Business Central trial, connect to your Shopify store, and exchange data in minutes without any help. However, we also realize that implementing a business management solution that covers accounting, manufacturing, sales, shipping, project management, services, and more can be challenging and may require some guidance and support from experts. That is why we suggest working with a Microsoft partner who can help you to set up Business Central to fit your business processes, including connector to Shopify and migrating data from your previous system.
If you need help finding a suitable Microsoft partner, please let us know and we will be happy to assist you.
Thank you for your interest.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Hopeless, I'm coming to Shopify to Business Central wanting to migrate xero too. I cannot even get it to import the item list properly. I had expected a lot more from this integration, I cannot even simply delete a load of items its imported, no vendor names etc etc. Think they need to work on this before its ready for the real world.
Dear Rococo Jewellery,
Thank you for your feedback, we are sincerely sorry about your experience importing products to Business Central.
There are options to perform a bulk deletion, you can get help from a Microsoft Partner. You can find a Microsoft partner with Dynamics 365 Business Central experience here: https://dynamics.microsoft.com/partners/find-a-partner/.
Consider creating a new company and reimporting the products you need. You can always use the Copy Company or Copy Environment features, which make the testing process low risk. We listed various testing strategies here: https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team