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When we enter the Shop URL in Business Central and click Enable, the system starts the OAuth authorization process but gets stuck on “Waiting for a response – do not close this page.” After some time, we receive the error “No Access token for the store. Please request an access token for this store.”
This issue occurs even when the Shopify Store Owner attempts the connection. We have already checked browser settings, pop-ups, cookies, and tried different browsers and incognito mode, but the OAuth authorization still does not complete.
We would like assistance in resolving the OAuth authentication issue so that the Shopify store can successfully generate the access token and be enabled in Business Central.
Thank you for reaching out,
The symptoms you are observing are usually related to an incorrect Shopify Admin URL. Recently, we have noticed this occurring with trial stores after merchants configure a new URL. To address this, we are rolling out an enhancement that will detect the use of redirect URLs and provide better guidance. In the meantime, please try the workaround provided below.
The trial stores (in the past we saw similar behavior with Shopify Plus Sandboxes) are pre-provisioned by Shopify with some interim URL, like xxxxxx-xx.myshopify.com (where x is any letter or number), the fact that store gets new URL later doesn't change the fact that inside it is still considered as xxxxxx-xx.
The biggest challenge is to figure out the url to use in the Shopify Connector. I suggest to open Shopify Admin, navigate to Setting and then to Domains. You will see all domains associated with your store. If you see something like xxxxxx-xx.myshopify.com - it worth trying it out.
As a side note, do you work with a Microsoft partner? They are a valuable resource and can assist at different stages of implementation. If there is a problem that the partner cannot resolve, they can submit a support request to Microsoft.
Kind regards,
Business Central Development Team
Directamente no funciona, aunque te dice que si, que esta todo "completado", tipico Microslop
Está muy lejos de adaptarse a la realidad de la operativa del POS. Tiene muchas limitaciones y no es recomendable su instalación.
We appreciate your feedback and rating of the application!
For more information on how the connector handles order editing, please refer to this article:
https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders#impact-of-order-editing .
We recently discovered a scenario that involves return/exchange performed via POS, where Shopify creates two refunds. We have fix pending deployment that will ensure both refunds are properly processed.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
We initially considered adopting Dynamics 365 Business Central as our new accounting system because of its functionality and native connector. However, we abandoned this plan due to the inefficiency of the synchronization process, which still requires double entry. Our goal was to manage orders entirely through Shopify, including updating order content, marking orders as fulfilled (shipped), confirming payments, and assigning integrated tracking links, not to mention handling returns. Unfortunately, with this connector, double entry remains necessary. While it does receive correct order data, it doesn't capture changes, shipping and payment documents aren't automatically posted in Business Central. Our previous accounting system handled these tasks seamlessly, saving time and reducing error risk. It's 2024, yet automating business processes with Microsoft—one of the world's most experienced companies—remains impossible!
Thank you for trying our product and sharing your honest feedback.
The scenario you described is not very complex and is supported by Shopify Connector for Business Central. Have you consulted a Microsoft Partner? We understand that it is very exciting to start a Business Central trial, connect to your Shopify store, and exchange data in minutes without any help. However, we also realize that implementing a business management solution that covers accounting, manufacturing, sales, shipping, project management, services, and more can be challenging and may require some guidance and support from experts. That is why we suggest working with a Microsoft partner who can help you to set up Business Central to fit your business processes, including connector to Shopify and migrating data from your previous system.
If you need help finding a suitable Microsoft partner, please let us know and we will be happy to assist you.
Thank you for your interest.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
we are having difficulty in installing the application and unable find any assistance. pls provide a contact point if possible
Thank you for reaching out.
Business Central is sold and implemented through a global network of Dynamics 365 partners with industry expertise. Contact a partner for consulting and other services. Your Microsoft partner is a valuable resource. If you don’t have one, you can use the Contact a Microsoft partner form (https://go.microsoft.com/fwlink/?linkid=828707).
Business Central offers a free trial. There are two ways to access the trial version, depending on your location. If you are in a country where Microsoft offers official localization, you can follow one path. If you are in a country where localization is handled by partners, you'll need to follow a different path. For more information about free Dynamics 365 Business Central trial see https://learn.microsoft.com/dynamics365/business-central/trial-signup
Kind regards,
Microsoft Dynamics 365 Business Central engineering team
Hopeless, I'm coming to Shopify to Business Central wanting to migrate xero too. I cannot even get it to import the item list properly. I had expected a lot more from this integration, I cannot even simply delete a load of items its imported, no vendor names etc etc. Think they need to work on this before its ready for the real world.
Dear Rococo Jewellery,
Thank you for your feedback, we are sincerely sorry about your experience importing products to Business Central.
There are options to perform a bulk deletion, you can get help from a Microsoft Partner. You can find a Microsoft partner with Dynamics 365 Business Central experience here: https://dynamics.microsoft.com/partners/find-a-partner/.
Consider creating a new company and reimporting the products you need. You can always use the Copy Company or Copy Environment features, which make the testing process low risk. We listed various testing strategies here: https://learn.microsoft.com/dynamics365/business-central/shopify/get-started#testing-strategies.
Kind regards,
Microsoft Dynamics 365 Business Central engineering team