Dynamics 365 Business Central

Hasta ahora no habíamos tenido problemas con la APP, pero tras realizar un downgrade de licencia en Shopify, la APP ha dejado de funcionar correctamente indicándonos en un mensaje de error que dice:
"[{"message":"Access denied for staffMember field. Required access: `read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app.","locations":[{"line":1,"column":1188}],"extensions":{"code":"ACCESS_DENIED","documentation":"https://shopify.dev/api/usage/access-scopes","requiredAccess":"`read_users` access scope. Also: The app must be a finance embedded app or installed on a Shopify Plus or Advanced store. Contact Shopify Support to enable this scope for your app."},"path""

En ningún caso se indica en las caracteristicas de la APP que no funcionará correctamente si no es Advance o Plus.
Según Shopify, el problema lo debe solucionar MS como desarrollador, no tengo constancia todavía de que se haya hecho nada

Really good integration, there are some limitations, but for a free addon I feel it's very stable.

There are alot of quality of life things that make it easier, but there are some downsides, like BOM handling and syncing lead times (for out of stock items) doesn't work out-of-the-box.

We have been using the system without any issues for a few months, but after the recent product synchronization, Business Central is no longer mapping the products correctly.

We are still receiving orders; however, they come through without SKUs—only product titles. As a result, sales orders are not being created automatically.

What’s more, the system is not showing any errors in the log entries, even though some products are not mapped and others are not synchronized at all.

At this point, we’ve reached a dead end and had to manually map all 600 SKUs, which is extremely time-consuming and frustrating.