Warranty Registration & Claims

I use this app to manage warranty registration for my customers, and it integrates seamlessly with my Shopify website, making the overall process much easier and more efficient.

Yogesh and Abhishek have been fantastic to work with. They are always willing to guide and assist me whenever I have questions or run into roadblocks. What I especially appreciate is how resourceful they are — they take the time to understand my requirements and are always able to provide practical solutions, even when I have specific requests for my review and testing purposes.

Overall, it has been a great experience working with the team. Their responsiveness, support, and willingness to go the extra mile have made a real difference.

We use this for Warranty and Free Gift submissions. On the backend, we can also make any necessary changes or modifications to ensure proper alignment.

The support team is very collaborative and friendly. Even if it is outside their scheduled hours, someone is still willing to assist when needed. Hats off to everyone for the great teamwork!!!

Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.

Makes our warranty claim process much easier, great support too!

It is user-friendly and convenient, and our communication with the development team has been very smooth.

Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended !

Thanks to Abhishek for the excellent customer service!

The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.

Vey good and easy to setup

We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.

The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.

Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.