Warranty Registration & Claims
- Preisgestaltung
-
Kostenloser Plan verfügbar
- Bewertung
- 5,0 (15)
- Entwickler
- Dyrect Solutions, Inc
Vorgestellte Bildergalerie
Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 350+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Enthält unübersetzten Text
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
Kategorien
Preisgestaltung
Free Forever
Kostenlos
Umfasst
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 / Monat
100 credits included. 20¢ per additional credit
Umfasst
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Claims
$49 / Monat
100 credits included. 20¢ per additional credit
Umfasst
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Claims Pro
$149 / Monat
100 credits included. 20¢ per additional credit
Umfasst
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
Enthält unübersetzten Text
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt.
Rezensionen (15)
- 100 % der Bewertungen sind 5 Sterne
-
0 % der Bewertungen sind 4 Sterne
-
0 % der Bewertungen sind 3 Sterne
-
0 % der Bewertungen sind 2 Sterne
-
0 % der Bewertungen sind 1 Sterne
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.
The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
Many thanks for taking the time to write this. It is good to know the setup has been working well on both the admin and customer side, and we are happy to support your team whenever needed.
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.
Thanks for taking the time to share this. Nice to know the setup is helping streamline your warranty workflows.
Support
App-Support wird von Dyrect Solutions, Inc bereitgestellt.
Ressourcen
Dieser Entwickler bietet keinen direkten Support auf Deutsch an.
Entwickler
Eingeführt
26. Mai 2025 · Changelog
Datenzugriff
Damit diese App in deinem Shop funktioniert, benötigt sie Zugriff auf die folgenden Daten. Die Gründe dafür findest du in der Datenschutzerklärung des Entwicklers bzw. der Entwicklerin.
Kund:innendaten einsehen:
Sensible Daten, Geräte- und Aktivitätsdaten
-
Sensible Daten
Name, E-Mail-Adresse, Telefonnummer, Physische Adresse
-
Geräte- und Aktivitätsdaten
Geolokalisierung, IP-Adresse, Browser und Betriebssystem
Daten von Mitarbeiter:innen und Beitragenden einsehen:
Shop-Inhaber
-
Shop-Inhaber
Name, E-Mail-Adresse, Telefonnummer, Physische Adresse
Shop-Daten anzeigen und bearbeiten:
Kunden, Produkte, Bestellungen, Rabatte
-
Kunden bearbeiten
Kundendaten
-
Produkte bearbeiten
Produkte, Veröffentlichungen von Produkten auf Vertriebskanälen, Kollektionen
-
Bestellungen bearbeiten
Bestellabwicklungen, gesamte Bestellhistorie der letzten 60 Tage, Bestellentwürfe, Bestellbearbeitungen
-
Rabatte bearbeiten
Rabattcodes und Aktionen
Mehr Apps wie diese
Erfüllt unsere höchsten Standards für Leistung, Design und Integration. Weitere Informationen Wird in einem neuen Fenster geöffnet
Erfüllt unsere höchsten Standards für Leistung, Design und Integration. Weitere Informationen Wird in einem neuen Fenster geöffnet
