Warranty Registration & Claims
- Preços
-
Plano gratuito disponível
- Classificação
- 5,0 (16)
- Desenvolvedor
- Dyrect Solutions, Inc
Galeria de imagens em destaque
Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 350+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
Contém texto sem tradução
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
Categorias
Experiência de aceitação
Preços
Free Forever
Grátis
Recursos
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 /mês
100 credits included. 20¢ per additional credit
Recursos
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Claims
$49 /mês
100 credits included. 20¢ per additional credit
Recursos
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Claims Pro
$149 /mês
100 credits included. 20¢ per additional credit
Recursos
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (16)
- 100% das avaliações são de 5 estrelas
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0% das avaliações são de 4 estrelas
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0% das avaliações são de 3 estrelas
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0% das avaliações são de 2 estrelas
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0% das avaliações são de 1 estrelas
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
Thank you for your review. We’re glad Dyrect is supporting your product warranty management and that our team could respond promptly to your questions. We appreciate you sharing your experience.
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.
The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
Many thanks for taking the time to write this. It is good to know the setup has been working well on both the admin and customer side, and we are happy to support your team whenever needed.
Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.
Thanks for taking the time to share this. Nice to know the setup is helping streamline your warranty workflows.
Atendimento
Atendimento do app oferecido por Dyrect Solutions, Inc.
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Desenvolvedor
Lançado
26 de maio de 2025 · Changelog
Acesso aos dados
Este app precisa de acesso aos seguintes dados para funcionar em sua loja. Consulte a política de privacidade do desenvolvedor para saber o motivo.
Visualizar dados de clientes:
Dados sensíveis, dados de dispositivo e de atividade
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Dados sensíveis
Nome, endereço de e-mail, número de telefone, endereço físico
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Dados de dispositivo e de atividade
Geolocalização, endereço IP, navegador e sistema operacional
Visualizar dados de membros da equipe e colaboradores:
Titular da loja
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Titular da loja
Nome, endereço de e-mail, número de telefone, endereço físico
Ver e editar dados da loja:
Clientes, produtos, pedidos, descontos
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Editar clientes
Dados do cliente
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Editar produtos
Produtos, publicações de produtos em canais de vendas, coleções
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Editar pedidos
Processamentos de pedidos, todo o histórico de pedidos dos últimos 60 dias, rascunhos de pedido, edições de pedidos
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Editar descontos
Códigos de desconto e promoções
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