Warranty Registration & Claims
- 定价
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提供免费套餐
- 评分
- 5.0 (14)
配图图库
一款用于注册产品、管理保修以及处理索赔、换货和维修事宜的保修应用。
备受 350 多家商家的信赖。您的客户将获得个性化的保修门户，允许他们（通过二维码或访问您的网站）注册产品、提出保修索赔，并通过自助服务门户实时跟踪保修状态。 品牌方可以通过与 Shopify 产品和订单同步的单一保修跟踪系统，管理这些保修注册和索赔，并将其分配给团队成员。内置分析功能可帮助您跟踪注册、索赔和保修支持情况。
- 设置简单。20 分钟内即可上线并实现全面的保修管理。
- 用于产品注册和保修索赔跟踪的客户自助服务门户。
- 针对数字保修凭证和客户索赔发送电子邮件提醒。
- 与 Shopify 产品原生集成的可自定义保修表单。
- 通过高级分析功能发现缺陷、提高质量并掌握第一方数据。
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
定价
永久免费
免费
特色功能
- ✓ 保修注册
- ✓ 索赔管理
- ✓ 自助服务客户保修门户
- ✓ 数字保修卡
- ✓ Shopify 集成
- ✓ 1 个企业用户
注册
$19 /月
包含 100 点额度。每增加 1 点额度收费 0.20 美元
特色功能
- 包含“永久免费”套餐的所有功能
- ✓ 批量操作（导入/导出）
- ✓ 保修审批工作流
- ✓ Klaviyo 集成
- ✓ 3 个企业登录账号
- ✓ 免费一对一新手引导
索赔
$49 /月
包含 100 点额度。每增加 1 点额度收费 0.20 美元
特色功能
- 包含“注册”套餐的所有功能
- ✓ 索赔管理
- ✓ 在客户门户中跟踪索赔
- ✓ 客户沟通
- ✓ 欺诈索赔预防
- 3 个企业登录账号
索赔专业版
$149 /月
包含 100 点额度。每增加 1 点额度收费 0.20 美元
特色功能
- 包含“索赔”套餐的所有功能
- ✓ 维修和换货工作流
- ✓（自动）创建 Shopify 订单
- ✓ 计费、发票和预估单
- ✓ 客户门户中的服务可见性
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.
The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
Many thanks for taking the time to write this. It is good to know the setup has been working well on both the admin and customer side, and we are happy to support your team whenever needed.
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process.
We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction.
Highly recommended!
Appreciate you sharing such detailed feedback. It is good to know the app has helped your team handle warranty tickets more efficiently, and we are happy our support team could be there when needed.
支持
应用支持由 Dyrect Solutions, Inc 提供。
开发人员
推出日期
2025年5月26日 · 更改日志
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
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敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
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设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主
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店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 折扣
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查看客户
客户数据
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编辑产品
产品， 在销售渠道上发布产品、 产品系列
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编辑订单
订单发货， 过去 60 天内的所有订单历史记录、 草稿订单
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编辑折扣
折扣码和促销
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