Warranty Registration & Claims
- 定價
-
提供免費方案
- 評分
- 5.0 (13)
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Warranty app to register products, manage warranties, and process claims, replacements, and repairs.
Trusted by 350+ merchants. Your customers will get a personalized Warranty Portal allowing them to register products (via QR code or visiting your website), raise warranty claims, and track warranty status in real time through a self-service portal. Brands can manage these warranty registrations, and claims, assign it to team members through a single warranty tracking system synced with Shopify products and orders. Built-in analytics help you track registrations, claims, and warranty support.
- Easy setup. Go live in under 20 minutes with complete warranty management.
- Customer Self-serve portal for product registration and warranty claim tracking.
- Email alerts for digital warranty certificates and claims for customers.
- Customizable warranty forms with native Shopify product integration.
- Advanced analytics to spot defects, improve quality, and own first-party data.
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Gorgias
- HubSpot
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
定價
Free Forever
免費
功能
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Registration
$19 /月
100 credits included. 20¢ per additional credit
功能
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Claims
$49 /月
100 credits included. 20¢ per additional credit
功能
- Everything in Registration Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Claims Pro
$149 /月
100 credits included. 20¢ per additional credit
功能
- Everything in Claims plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process.
We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction.
Highly recommended!
Appreciate you sharing such detailed feedback. It is good to know the app has helped your team handle warranty tickets more efficiently, and we are happy our support team could be there when needed.
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently.
The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
Many thanks for taking the time to write this. It is good to know the setup has been working well on both the admin and customer side, and we are happy to support your team whenever needed.
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
支援服務
App 支援由 Dyrect Solutions, Inc 提供。
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