Warranty Registration & Claims
- Pricing
-
Free plan available
- Rating
- 5.0 (9)
- Developer
- Dyrect Solutions, Inc
Featured images gallery
Warranty app for Warranty Registrations, Manage Claims, Product Replacement, and Repairs
Managing warranties can be time-consuming, frustrating, & costly. With Dyrect warranty app, you can automate product registrations, improve customer retention, & empower your custome support team all from one platform. Collect product registrations from Shopify, retail stores, & other e-commerce platforms, let customers register products easily with Web Forms, Emails, Manage Warranty Claim requests, deliver them helpful guides, tutorials, & related accessories and boost your profits.
- Easy setup. Go-live in under 20 minutes. Manage your Omnichannel Customers
- Self-Serve Customer Portal to Track Warranty Registrations and Claims
- E-mail Notifications and Digital Warranty Certificates
- Customizable Warranty Form, Auto Sync Shopify Product Analytics & Insights
- Contact Support for additional features like Dealer Portal or Custom Requirement
Languages
English
Works with
- Klaviyo
- MailChimp
- Zendesk
- Zoho Desk
- HubSpot
- Gorgias
Categories
Opt-in experience
Claims management
Pricing
Free Forever
Free
- ✓ Warranty Registrations
- ✓ Claims Management
- ✓ Self Serve Customer Warranty Portal
- ✓ Digital warranty card
- ✓ Shopify integration
- ✓ 1 Business users
Startup
$19 / month
- Everything in Free plus
- ✓ Bulk Actions (Import/ Export)
- ✓ Warranty Approval Workflow
- ✓ Klaviyo integration
- ✓ 3 business logins
- ✓ Free 1:1 onboarding
Growth
$49 / month
- Everything in Start-up Plus
- ✓ Claims Management
- ✓ Claims tracking in Customer portal
- ✓ Customer Communication
- ✓ Fraud Claims Prevention
- 3 business logins
Scaleup
$149 / month
- Everything in Growth plus
- ✓ Repairs & replacement workflows
- ✓ Create Shopify Orders (automatically)
- ✓ Billing, invoices & estimates
- ✓ Service visibility in customer portal
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (9)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
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0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.
Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.
At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.
Support
App support provided by Dyrect Solutions, Inc.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products or collections
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Edit orders
Order fulfillments or all order details for the last 60 days
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