Warranty Registration & Claims

Warranty Registration & Claims

Pricing
Free plan available
Rating
5.0 (9)

Warranty app for Warranty Registrations, Manage Claims, Product Replacement, and Repairs

Managing warranties can be time-consuming, frustrating, & costly. With Dyrect warranty app, you can automate product registrations, improve customer retention, & empower your custome support team all from one platform. Collect product registrations from Shopify, retail stores, & other e-commerce platforms, let customers register products easily with Web Forms, Emails, Manage Warranty Claim requests, deliver them helpful guides, tutorials, & related accessories and boost your profits.

Managing warranties can be time-consuming, frustrating, & costly. With Dyrect warranty app, you can automate product registrations, improve customer retention, & empower your custome support team all from one platform. Collect product registrations from Shopify, retail stores, & other e-commerce platforms, let customers register products easily with Web Forms, Emails, Manage Warranty Claim requests, deliver them helpful guides, tutorials, & related accessories and boost your profits. more
  • Easy setup. Go-live in under 20 minutes. Manage your Omnichannel Customers
  • Self-Serve Customer Portal to Track Warranty Registrations and Claims
  • E-mail Notifications and Digital Warranty Certificates
  • Customizable Warranty Form, Auto Sync Shopify Product Analytics & Insights
  • Contact Support for additional features like Dealer Portal or Custom Requirement

Languages

English

Works with

  • Klaviyo
  • MailChimp
  • Zendesk
  • Zoho Desk
  • HubSpot
  • Gorgias

Pricing

Free Forever

Free

  • ✓ Warranty Registrations
  • ✓ Claims Management
  • ✓ Self Serve Customer Warranty Portal
  • ✓ Digital warranty card
  • ✓ Shopify integration
  • ✓ 1 Business users

Startup

$19 / month

  • Everything in Free plus
  • ✓ Bulk Actions (Import/ Export)
  • ✓ Warranty Approval Workflow
  • ✓ Klaviyo integration
  • ✓ 3 business logins
  • ✓ Free 1:1 onboarding

Growth

$49 / month

  • Everything in Start-up Plus
  • ✓ Claims Management
  • ✓ Claims tracking in Customer portal
  • ✓ Customer Communication
  • ✓ Fraud Claims Prevention
  • 3 business logins

Scaleup

$149 / month

  • Everything in Growth plus
  • ✓ Repairs & replacement workflows
  • ✓ Create Shopify Orders (automatically)
  • ✓ Billing, invoices & estimates
  • ✓ Service visibility in customer portal

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (9)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 21, 2025

This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.

UNICO
United States
11 days using the app
January 5, 2026

Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.

Pignuslife
India
About 6 hours using the app
August 14, 2025

At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.

SpinBot
India
About 1 month using the app

Support

App support provided by Dyrect Solutions, Inc.

Or visit their support portal

Developer

Dyrect Solutions, Inc

655 S Fair Oaks Ave, C-209, Sunnyvale, CA, 94086, US

Launched

May 26, 2025 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products or collections

  • Edit orders

    Order fulfillments or all order details for the last 60 days

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