E‑Marketplace Services (EMS)

E‑Marketplace Services (EMS)

Free to install. Additional charges may apply.
Rating (1.7)
Reviews

About this app

Launched

September 26, 2018

Languages

English

Integrates with

chitchats, stallion express, eshipper, UPS, Canada Post, Fedex

The simplest way to manage orders from multiple stores by syncing directly with stores and carriers.

1. Offer Canadian sellers the lowest shipping rates regardless of sales volume. 2. Easily manage all your orders from multiple stores in a single interface. 3. Automatically synchronize all of your orders and products from every store. 4. Automatically complete the order and upload tracking numbers to multiple stores. 5. Support Shopify's Calculated Shipping Rates (live rates feed), your customer can see the live shipping rates during checkout.

1. Offer Canadian sellers the lowest shipping rates regardless of sales volume. 2. Easily manage all your orders from multiple stores in a single interface. 3. Automatically synchronize all of your orders and products from every store. 4. Automatically complete the order and upload tracking numbers to multiple stores. 5. Support Shopify's Calculated Shipping Rates (live rates feed), your customer can see the live shipping rates during checkout. more
  • Synchronize your orders across multiple sales channels.
  • Offer deep discounted shipping rates to our customers.
  • Live shipping rate calculation for your shopping cart.
  • Automatically fetch shipping rates when order is synchronized.
  • Automatically synchronize your inventory quantity across your sales channels.

Pricing

Free to install

There will be a monthly subscription fee after free period ends. Users need to use their own carrier account for labels

Free to install

There will be a monthly subscription fee after free period ends. Users need to use their own carrier account for labels

All charges are billed in USD.

3 reviews

Overall rating
1.7
Counts per rating level
  • 67% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 33% of ratings are 1 stars
Edited January 31, 2023

NOT reliable! It fails to fetch quotes for half the carriers half the time. This makes it totally unreliable. And there's not even an error when that happens! AND, support does not reply to concerns!

Kigurumi.com
Canada
Time spent using app: About 2 years
E marketplace services replied February 1, 2023

Hi, I feel your frustration. We have communicated with you a couple of times regarding this specific issue, the conclusion was that we are not going to make any new changes (for this specific issue). This original issue was brought up in mid Dec 2021, we implemented the fix before or around Christmas 2021 (if I remember correctly, the fix was to retry if any of the carrier throws errors). For the issue you are facing now is, one specific carrier does not return any result without throwing errors. We cannot change our system to just meet you own specific requirements. Remember, we have thousands customers using our system daily.

By the way, over the past 2 years, we have had over 200 email exchanges between you and us, we have made a lot changes for you (thanks! because these changes also benefit other users), all these good things did not get you to write a positive review for us. This is very true because people usually only remember bad things.

Anyway, I still want to say thank you for being a loyal EMS customer, and provided humongous list of suggestions to make EMS a better system. Thanks!

December 12, 2019

i have been using this application since i opened my online store with shopify. it makes shipping less stressful and mike is very helpful whenever i'm in need of him. i recommend this app to anyone with multiple stores. Thank you for this app!

I Am Naturelle
Canada
Time spent using app: 3 months
September 27, 2018

I’m very happy to say EMS literally solved the two biggest issues my online company was having; which was finding a way to sync our entire online inventory to multiple platforms and finding an easier way to do shipments. In the past, we used other software’s to connect our eBay inventory to Shopify store, however, it always messed up our Shopify inventory and had slow and unhelpful customer service. Additionally, the carrier’s shipping software was complicated in which long wait times for customer service were required.

We luckily stumbled upon E‑Marketplace Services. They literally made shipping efficient and simple, while providing the option to sync our inventory to all three of our online stores: eBay, Shopify, and Etsy. This essentially saved us a tremendous amount of time and pressure off of managing inventory and shipping.

Setting up EMS was painless. They had a very helpful step by step videos to guide us through what we need to do. And if you had any questions or problems, they go above and beyond to resolve it within less than 24 hours.

Since using EMS we’re able to do shipments a lot quicker than using the carrier’s software. We also did not need to worry about having our inventory going out of sync. We recently found out that there’s an option to sync messages in which pre-saved templates can be made to respond to customer’s inquiries, you should definitely check that out! It also provides information regarding where the majority of your orders are going which helps when it comes to online advertisement.

Overall, for me, this app is better than any third party inventory syncing software or shipping software I used. We vouch for this app!

Spotted Clothes
Canada
Time spent using app: 9 months

About this app

Launched

September 26, 2018

Languages

English

Integrates with

chitchats, stallion express, eshipper, UPS, Canada Post, Fedex

Built by E marketplace services

About E marketplace services

1.7 average rating

4 years building apps for the Shopify App Store

Support

Send a message

support@emarketplaceservices.com

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