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After a few teething problems, EAS has gone above and beyond to help ensure my EU orders are processed easily and has been available to answer any questions I have. I highly recommend them.
Thank you for your feedback, and we truly appreciate your kind words about the app itself.
We apologise for the delay in our support response. Over the past two weeks, we've experienced an unusually high volume of new registrations, which has unfortunately impacted our usual response times. We're actively onboarding new team members to ensure we can get back to providing the fast and helpful support you, and all our users deserve.
PS: We actually replied to your IOSS question yesterday, but just in case it didn’t reach you, we're happy to resend it!
Thanks again for your patience and for helping us improve.
Really quick and easy installation of IOSS on my Shopify website; I barely had to do anything! And appointing EAS as the Authorised representative for GPSR was easy and the most affordable option I've found too. I would recommend them!
The team at EAS is wonderful to work with! Teemu, Daria, and Peter helped me get the app set up and even did some video chats with me to help me. Can't say enough about how great the customer service is.
Huge thanks to Peter from EAS who has been amazing in helping us set up our Shopify store so we can, once again, sell into the EU. Peter set up the tax side of Shopify and carefully guided us through what we needed to do from our end. What I thought was going to be a very complicated process turned out to be very quick hassle free.
The EAS onboarding person made the process for IOSS set up very easy, taking the time to explain everything. I would highly recommend!
Onboarding was really easy with the wonderful support and assistance of Peter Shepelev.
Satin-Boutique.com
One of the quickest, easiest integrations I have ever had to do. Cannot believe how simple it is to register. They had me up and running within a day.
I was so impressed by the friendly professionalism of the staff. I was really dreading this whole process, but they were quick to respond and "held my hand" all the way through, setting everything up for me. I recommend them without hesitation.
Wonderful setup experience. All done in less than 24 hours. Highly recommend!
I need help with prices displaying differences between the collection page and the product page. I have emailed about it, however, I haven't heard back from them for 2 working days. It's great to have apps, but it tends to take a long time to receive a response.
