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BEST APP ONBOARDING EXPERIENCE TO DATE! The team at EAS are incredibly helpful. Before installing I had quite a few questions which were answered quickly by the team. I received the IOSS number the same day I submitted the requested documents. The team at EAS then helped with the installation and checked that it all was working properly before giving us the green light. I then had a few more questions with regards to orders over €150 which the CEO of the company and I spoke on the phone about! Would definitely recommend it, the onboarding has been fantastic and I am sure the app will also work well.
It almost seems too easy! EU and UK VAT has always seemed difficult as an e-commerce business in Australia, and after reading the positive reviews on EAS I decided to give them a go.
The team has been fantastic - they had my store set-up and ready to go with our IOSS in no time, and the customer service and support has been second to none.
The entire integration process has been seamless and has streamlined EU & UK VAT in a way that makes it entirely accessible to anyone.
I'm yet to have my first VAT return submitted so I haven't followed the entire process through from start to finish, however first impression is that EAS has well and truly earned their positive reviews. I would recommend this to other e-commerce businesses looking for an EU/UK VAT solution.
Stellar, hands-on installation experience. I spoke with a handful of companies and this was the easiest, cheapest up-front cost, reasonable ongoing costs. Great for folks exploring the EU market but not wanting to spend hours figuring out the ins and outs.
Protip: use this app before you mess up! I had an item get caught up in customs on my first EU sale. I regret not using EAS sooner.
Absolutely love working with these folks. They make this sales tax business much less of a headache, are incredibly responsive, and also just plain nice people :-)
A great app that does what shopify cannot, provide a way to use IOSS (International One Stop Shop) on a shopify store that is based in the EU and sends goods to EU customers from outside the EU. I have nothing but praise for the EAS team.
The registration process, onboarding and set up was handled very smoothly, quickly and professionally by them.
I would recommend using their App and offer of free set up and installation for your store.
Cant rate it higher. So much better value compared with other IOSS services. Everything was set up for me - needed some tweeks which they quickly made. Very responsive to emails.
Thank you for your wonderful review! We're thrilled to hear that you found our IOSS services to be great value compared to others. Our team is dedicated to providing hassle-free setup and quick response times, so we're glad that we were able to meet your needs. Please don't hesitate to contact us if you have any further questions or concerns.
The easiest way to sort out EU shipping as someone in the UK, quick & easy onboarding with reasonable pricing - would recommend!
I had been previously been directing my EU customers to my other marketplaces as it seemed so difficult for a small business like mine to set up IOSS for my own website. I am so pleased that I found EAS which is an affordable and straightforward solution to VAT handling for EU sales. I didn't have to do a thing as Aleksandra from EAS set up everything including registration for taxes and the app to make things work on my Shopify site. I applied late on a Friday afternoon and everything was set up and ready to go on the following Monday. Really impressed by the service and the speedy set up. Thanks so much!!
First review I'ver ever left for an app because I'm so happy with the service during set up. They set every up for me and checked it and then showed me screenshots on how it works and sent me step by step instructions on how to register my new IOSS with my government and Royal Mail. Made a process that was extrememly complicated very easy.
We've previously had IOSS enabled, but quickly decided to remove it due to the complexity and tedious manual reporting we had to do - and then we discovered EAS! Everything was completed quickly with a very detailed post-implementation report and the user interface is super easy to use too. Peter was great at setting this up, including adjusting the Shopify settings and responding to queries effectively. Highly recommended!