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Stellar, hands-on installation experience. I spoke with a handful of companies and this was the easiest, cheapest up-front cost, reasonable ongoing costs. Great for folks exploring the EU market but not wanting to spend hours figuring out the ins and outs.
Protip: use this app before you mess up! I had an item get caught up in customs on my first EU sale. I regret not using EAS sooner.
I had been previously been directing my EU customers to my other marketplaces as it seemed so difficult for a small business like mine to set up IOSS for my own website. I am so pleased that I found EAS which is an affordable and straightforward solution to VAT handling for EU sales. I didn't have to do a thing as Aleksandra from EAS set up everything including registration for taxes and the app to make things work on my Shopify site. I applied late on a Friday afternoon and everything was set up and ready to go on the following Monday. Really impressed by the service and the speedy set up. Thanks so much!!
First review I'ver ever left for an app because I'm so happy with the service during set up. They set every up for me and checked it and then showed me screenshots on how it works and sent me step by step instructions on how to register my new IOSS with my government and Royal Mail. Made a process that was extrememly complicated very easy.
Absolutely love working with these folks. They make this sales tax business much less of a headache, are incredibly responsive, and also just plain nice people :-)
Absolutely outstanding customer service. I was really anxious about it all before I contacted EAS, but they put my mind at ease and made the whole thing so easy. I posted my first package with my new IOSS number today. Highly recommend!
Fab experience - great onboarding particularly from Peter and Teemu. So efficient and quick. Thanks guys!
We've previously had IOSS enabled, but quickly decided to remove it due to the complexity and tedious manual reporting we had to do - and then we discovered EAS! Everything was completed quickly with a very detailed post-implementation report and the user interface is super easy to use too. Peter was great at setting this up, including adjusting the Shopify settings and responding to queries effectively. Highly recommended!
EAS have been fantastic for my business. Easy to use, always respond to support requests quickly and fully, and I feel confident using the app and back end.
Highly recommend them if you need an IOSS solution.
After integrating with this service, we did encounter issues within the checkout page but EAS worked very hard to remedy this and other teething issues, so I wish to say a big thank you from us, the response time was impressive from EAS and I would recommend this app.
We are always happy to help, and glad we were able to fix all the issues :)
We wish you great sales!
//Team EAS
Peter at EAS project took care of the whole things for us from registration to Shopify integration keeping us updated all the way. Highly recommend.