EAS EU & UK Compliance
- 定价
-
免费安装。 可能收取其他费用。
- 评分
- 4.4 (74)
- 开发人员
- EAS Project
配图图库
Expand to EU and UK with EAS - compliance has never been this easy. Automated IOSS, UK VAT and GPSR
Automate your EU and UK compliance and improve buying experience with EAS. Our app supports IOSS, OSS, Non-Union OSS, EU VAT, UK VAT, GPSR and EUDR; registrations, filings, corrections, and currency conversions, safety documentation and representation - all without spreadsheets. EAS works with all business models. After registering with EAS, we configure your store and onboard you within a few days. Your VAT reporting becomes fully automated, helping you stay compliant effortlessly.
- Works for physical and digital sales! IOSS, OSS, Non-Union OSS and UK VAT
- Provide Europeans a seamless experience without any charges upon delivery
- IOSS Registration included - Fully automated tax reports and filing - no CSVs.
- Now supporting GPSR and EUDR! We act as your Authorised Representative for GPSR.
- Works on all Shopify plans and we configure your store for Europe sales.
包含未翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify 后台
- DHL
- European VAT
- GPSR
- IOSS
- Markets Pro
- Royal mail
评论 (74)
We informed EAS in writing in January that we had switched to a UK fulfilment centre and asked what needed to be changed. The only answer was "let's have a call". In February EAS themselves confirmed our store setup needed to be reset - it never happened. Instead, the app kept auto-charging per-order import fees for months, in June even including our own free-of-charge replacement orders. On top, we are in an HMRC verification of a VAT return EAS filed, and our request for the filing working papers has received nothing but auto-replies for a week. Support responsiveness and billing accuracy are not what you need from a tax compliance provider. I will update this review if EAS resolves the billing and provides the documents.
0 stars. I cancelled their service within a few hours, yet they still kept sending me invoices for payment.
When I raised a complaint, one of their employees responded in a very rude and unprofessional manner.
I was also told that if I paid the invoice, I would receive a full refund — which clearly showed there was never any real overdue payment issue in the first place.
Since I chose not to pay, I expected the invoice to be written off. Instead, they are now chasing me again for payment.
Terrible customer service, poor communication, and a completely unacceptable experience. I would not recommend this company to anyone.
Upon receiving your registration and completed onboarding questionnaire, EAS filed your official EU IOSS registration with the tax authority, a formal, government-level process that remains legally active for two months following cancellation. Alongside this, we configured your Shopify store, provided onboarding support, and processed an IOSS-liable order through your account. The invoice was issued because this work was completed in full before your cancellation request.
We accept that the communication during your complaint was not handled to the standard we hold ourselves to, and we are addressing that internally.
In good faith, we waived the two-month termination fee and eventually promised waive the existing invoice - which we simply forgot to do. The reminder was automatic and deserves no such outburst nor foul language to our emails.
We are sorry the experience did not reflect what the majority of our customers receive. If you would like to discuss the matter directly, you are welcome to reach us at support@easproject.com.
Thank you for your review, and I’m genuinely sorry to hear you feel this way.
To clarify, the €199 charge was for Express Onboarding, which was selected during signup together with your other services. We delivered the Express Onboarding as ordered, and your onboarding was completed accordingly.
That said, we understand this may have been selected by mistake. Even though the service had already been provided, we still refunded the Express Onboarding fee as a goodwill gesture.
We also downgraded your subscription plan as requested, credited the difference, and removed the late payment fee from the invoice that had become overdue.
If anything still appears unclear or incorrect on your account, we’d be happy to review it again with you directly.
支持
应用支持由 EAS Project 提供。
开发人员
推出日期
2022年3月25日
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