Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 100 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
14. Mai 2024

I had excellent help from Violette and the rest of the team. They were prompt and fixed the problem immediately. Couldn't recommend more if you have multiple pdf instructions on your site that you want to add quickly and without hassle.

ADG
Irland
3 monate mit der App
Easify hat geantwortet 15. Mai 2024

Thank you so much for taking the time to share your experience with our Easify Product Attachments! It's great to hear that Violette and our team promptly resolved the issue you encountered. Making it easy for you to add multiple PDF instructions to your site without any hassle is always our goal, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve you!
Best regards,
Easify Team.

1. Mai 2024

I do recommend this app as it does work well. When I contacted Easify Product Attachment with a question, very quick response from Lin. I'm glad I have this app installed on my Shopify store.

metalcraftusa
Vereinigte Staaten
3 monate mit der App
Easify hat geantwortet 2. Mai 2024

Thank you so much for your kind words and recommendation! We're thrilled to hear that Easify Product Attachments is working well for you and that you've had a positive experience with our support team. Providing quick responses and helpful assistance is a top priority for us, so it's fantastic to know that Lin was able to assist you promptly. We're grateful to have you as a valued user of our app, and we're here to support you every step of the way. If you ever have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our app for your Shopify store!
Best regards,
Easify Team.

24. April 2024

Good App, great support, Violette was excellent at resolving my issues and helping with procedures to create the attachments for each product. This product is very good and i will be utilising to the full potential. Thanks again for the excellent support.

TidySpaces
Vereinigtes Königreich
Etwa ein monat mit der App
Easify hat geantwortet 25. April 2024

Thank you so much for your kind words and for taking the time to leave us such a positive review! It's our mission to ensure that every user has a smooth and enjoyable experience, so knowing that we've been able to assist you in utilizing our Easify Product Attachments app to its full potential is incredibly rewarding for us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

6. März 2024

This app has been a lifesaver for our website! Hoa from the technical support team went above and beyond by customising the code, helping us achieve exactly what we needed. We can't thank them enough. I highly recommend it!

RivetLab
Australien
Etwa 2 monate mit der App
Easify hat geantwortet 11. März 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide solutions that meet our users' specific needs, and we're delighted that our support team was able to help you achieve what you needed. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Thanks again for choosing our app!
Best regards,
Easify Team.

15. März 2024

I have just been using the Easify App for a little over a week on our Shopify E-Commerce Store and am a huge fan of the app already and looking to use it on some of our other Marketplaces as well.

Hoa with Tigren support has been a blessing and has been very responsive and provides quick solutions to any questions, concerns or assistance I have needed.

Thank you Hoa for your diligence and great support!

United RV
Vereinigte Staaten
8 tage mit der App
Easify hat geantwortet 25. April 2024

Thank you immensely for sharing your experience with Easify Product Attachments! Providing exceptional customer service is at the core of our values, and it's fantastic to hear that Hoa has been able to assist you promptly and effectively. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with our app continues to exceed your expectations. Thank you once again for choosing our app.
Best regards,
Easify Team.

1. Februar 2024

Fantastic support by Hoa.

Yap CR
Costa Rica
3 monate mit der App
Easify hat geantwortet 19. Februar 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We truly appreciate your kind words and are thrilled to hear that our team member made a positive impact on your experience. We strive to provide excellent customer support, and it's always rewarding to receive feedback that reflects our commitment to service. If you have any further feedback or suggestions, please feel free to share them with us. We're here to ensure you have the best possible experience with our app.
Best regards,
Easify Team.

27. Januar 2024

Recommending this app. Fantastic support. Had a problem with attachments disappearing in settings of the app and couldn't save new attachments. Hoa worked overtime and the issue got resolved. Thanks!

Cleanspire PRO
Ungarn
4 monate mit der App
Easify hat geantwortet 28. Januar 2024

Thank you so much for taking the time to share your positive experience with Easify Product Attachments app! Our team is committed to providing excellent support, and it's always encouraging to receive feedback like yours. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future.
Best regards,
Easify Team.

Bearbeitet am 6. Februar 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Hjärtgruppen
Schweden
Etwa 2 monate mit der App
Easify hat geantwortet 31. Januar 2024

Dear Hjärtgruppen Store Owner,

We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively.

We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them.

We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction.

Thank you for your attention to this matter, and we look forward to assisting you further.

Best regards,
Easify Team.

5. März 2024

Great app and even better support. Very helpful!

Manuka Vital
Deutschland
2 tage mit der App
Easify hat geantwortet 8. März 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

20. Mai 2024

Very well thought out app, the tech team were very accommodating with my customisation needs and got to work right away within a few hours it was perfect. Thank you!

Cox & Finch
Vereinigtes Königreich
Etwa 5 stunden mit der App
Easify hat geantwortet 22. Mai 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our Easify Product Attachments app and that our tech team was able to meet your customization needs promptly. Your satisfaction is our top priority, and we're delighted to have been able to provide a solution that works perfectly for you. If you need any further assistance or have more customization requests in the future, please don't hesitate to reach out. Thank you for choosing our app!
Best regards,
Easify Team.