Omtaler (70)

Samlet vurdering
5
Antall per vurderingsnivå
  • 100 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
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  • 0 % av vurderingene er 1 stjerner
Redigert 6. februar 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Hjärtgruppen
Sverige
Rundt 2 måneder bruker appen
Easify svarte 31. januar 2024

Dear Hjärtgruppen Store Owner,

We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively.

We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them.

We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction.

Thank you for your attention to this matter, and we look forward to assisting you further.

Best regards,
Easify Team.

13. juli 2023

Hoa was so helpful with helping me with my issue today. Hoa explained that I needed to update a setting in a product in order for it to work properly. Thanks, Hoa!

bluemarine
USA
Rundt 1 måned bruker appen
Easify svarte 16. juli 2023

Thank you for your positive review! We appreciate your feedback and are here to help whenever you need assistance. Thank you for using our app!
Best regards,
Easify Team.

20. mai 2024

Very well thought out app, the tech team were very accommodating with my customisation needs and got to work right away within a few hours it was perfect. Thank you!

Cox & Finch
Storbritannia
Rundt 5 timer bruker appen
Easify svarte 22. mai 2024

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with our Easify Product Attachments app and that our tech team was able to meet your customization needs promptly. Your satisfaction is our top priority, and we're delighted to have been able to provide a solution that works perfectly for you. If you need any further assistance or have more customization requests in the future, please don't hesitate to reach out. Thank you for choosing our app!
Best regards,
Easify Team.

15. mars 2024

I have just been using the Easify App for a little over a week on our Shopify E-Commerce Store and am a huge fan of the app already and looking to use it on some of our other Marketplaces as well.

Hoa with Tigren support has been a blessing and has been very responsive and provides quick solutions to any questions, concerns or assistance I have needed.

Thank you Hoa for your diligence and great support!

United RV
USA
8 dager bruker appen
Easify svarte 25. april 2024

Thank you immensely for sharing your experience with Easify Product Attachments! Providing exceptional customer service is at the core of our values, and it's fantastic to hear that Hoa has been able to assist you promptly and effectively. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with our app continues to exceed your expectations. Thank you once again for choosing our app.
Best regards,
Easify Team.

30. juni 2023

This a an easy and great tool for your website. Hoa has been awesome to work with and the team is very responsive. In the few weeks ive had it, theyve already made some great updates that make it look and feel even better.

CNPUSA
USA
17 dager bruker appen
Easify svarte 1. juli 2023

Thank you so much for your kind words and positive feedback! Your satisfaction is our top priority, and we're glad that our recent updates have enhanced your experience. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

14. desember 2023

Great App and amazing support!

Stehmann-store.com | OFFICIAL ONLINE SHOP
Tyskland
16 dager bruker appen
Easify svarte 15. desember 2023

Thank you so much for your kind words and positive feedback! We strive to provide top-notch service and a user-friendly experience, so it's incredibly rewarding to know that we've met your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

Redigert 7. juli 2023

Hoa was amazing! My theme did not support adding blocks to my product pages and he added it for me, he even moved the positioning of the block when I asked him if he could go in and do it a second time. Appreciate!

mightyboxsupply
USA
7 dager bruker appen
Easify svarte 9. juli 2023

Thank you for your kind words! Your appreciation means a lot to us, and we're always here to assist you further. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

15. mai 2024

Fast customer service responded! Lich very helpful to me . She get what I want immediately! Recommended !

TAsol Oy
Finland
Rundt 1 time bruker appen
Easify svarte 16. mai 2024

Thank you so much for your positive feedback for our Easify Product Attachments app! It's fantastic to hear that you had a great experience with our customer service and that Lich was able to assist you promptly. Your recommendation means a lot to us, and we look forward to continuing to meet your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
Easify Team.

27. november 2023

Absolutely love this app! I searched the shopify App Store for hours and hours, downloaded numerous different apps that were difficult and didn’t do what they said. Then i found this one and it was installed and embedded on my website within 30 minutes, completely seamless and looks so great! Not to mention it’s free!! 100% recommend, thank you so much Tigren and the developers of this app

Creative Bikinis
Australia
4 dager bruker appen
Easify svarte 28. november 2023

Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your recommendation and are grateful for your kind words. If you ever have any questions, suggestions, or feedback, please don't hesitate to reach out. We're here to assist you and continuously improve our app to better meet your needs.
Best regards,
Easify Team.

5. mars 2024

Great app and even better support. Very helpful!

Manuka Vital
Tyskland
2 dager bruker appen
Easify svarte 8. mars 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.