Easify Box Bundle Builder BYOB
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We have been Easify customers for a year, with the Easify Options, Easify Inventory Sync and Easify Box Builder triage. We are extremely happy with the super responsive customer service, which will go above and beyond to provide support, listen to feedback and create customizations when possible. They are attentive and really listen to customers' needs and suggestions. The whole Easify ecosystem is truly amazing.
I was having problems with getting my first Box live on my website, so I tried the 24/7 support link in the Box Bundle App, expecting it to be a useless Bot. Pleasant surprise, it was a real person, Anne, even at 10p.m. on Saturday, and she sorted out my issues really quickly. Super impressive. And the Easify Box Bundle Builder is awesome. More than 5* if possible, for Easify and Anne.
It’s an excellent app for creating amazing box offers. I mainly installed it for the “buy any X for X price” type of offer, and it’s been working perfectly. Also, I’ve never seen better customer support in any other app. They took my issue seriously, made every effort to resolve it, and kept me updated throughout. If there were an option to give more than 5 stars, I definitely would!
I was struggling with using Easify and had several issues I needed help with. I was able to chat with Mari. Mari was just fantastic; she understood the problem and not only solved it, but clearly explained why it was happening.
She was patient, and Mari thoroughly knows how Easify products work, and it was such a great help. I have made progress in getting all my bundles working.
5 Stars because of Mari. Thank you, Mari.
Yes, the issue has been completely resolved now.
Thank you so much for your patience and support throughout the process.
This issue was affecting my store setup for a few days, but the way your team investigated it, requested proper access, and fixed everything step-by-step was really appreciated.
Now everything is working smoothly and my workflow is finally back on track.
Thanks again for the assistance I’ll be happy to leave a positive review for your support.
Great app with a great support team! I had some design requests that needed some code and the team quickly came in and added everything for me. I'm impressed on how much this app has to offer, especially for being a FREE app - you cannot ask for anything else!
Keep up the great work!
Super responsive and helpful team! They answered every question and even wrote custom code so that our bundles could match our other products. Highly recommend!
Hele fijn en uitgebreide app waar je onwijs veel kanten mee op kan, en daarnaast snelle en klantvriendelijke service! Erg tevreden.
Really customizable app; kind of hard to navigate how to change template colors, but Tracy (customer service rep) was very responsive & helpful.
The build your own bundle box builder is easy to set up and has great options for layout. If you have any issues, the support is top-notch (thank you Anne!). Thanks!
Thank you so much for your kind review of Easify Box Builder! We’re happy to hear that you found the setup easy and that the layout options have been helpful for your store.
It’s great to know Anne was able to assist you, we’ll be sure to share your kind words with her. Our support team is available 24/7 through live chat, so anytime you need help, you can always reach out.
As Easify Box Builder is still a new app, we know there’s plenty of room for improvements. We’re actively working on updates and would love for you to stay tuned for what’s coming next. Your suggestions and feedback mean a lot to us, as they help us shape the app into something even more valuable for your business.
Best regards,
Easify Team.