Easify Custom Product Options

Thank you so much for sharing your honest experience with Easify Product Options! It means a lot to us that you took the time to write such thoughtful feedback. We’re so glad that Charles could assist you quickly and that our support team has been able to get things back on track whenever needed.

We completely understand your point about the setup taking longer than expected. Easify was built to handle all kinds of complex product options, but that flexibility can sometimes make the first setup feel a bit overwhelming. Your feedback is incredibly valuable because it helps us see where we can simplify and guide merchants better.

If you could share which steps felt most time-consuming or unclear, we’d love to learn from your experience and make real improvements. You can message us anytime through the in-app Live Chat or reach our Product Owner, Zoe, directly at zoe@tigren.com. We genuinely listen to every suggestion and turn them into updates that make Easify easier and more enjoyable to use.

We truly appreciate your support and promise to keep improving until Easify Product Options fully deserves that 5th star from you once your store goes live.

Best regards,
Easify Team.

Thank you so much for the thoughtful 4-star review and for trusting Easify Product Options over a long time. We’re especially grateful you mentioned Liv, Lich, and Anne — our team will be thrilled to hear your kind words.

We’d love to turn this great experience into a perfect one. If there’s anything missing or anything we can improve to earn that last star, please tell us what would make Easify Product Options “excellent” in your eyes. Whether it’s a feature you’ve been wishing for, a workflow we can streamline, or an issue we can polish, we’re ready to act on it.

Our support is available via 24/7 live chat and email, and we’ll prioritize your feedback right away. Thanks again for sticking with us and giving us the chance to keep making things better for you.

Best regards,
Easify Team.

Thank you for your incredibly kind words about Easify Product Options, and for recognizing Liv and our support team. We’re so glad we could help you through those initial challenges and be there when you needed us.

Reading your 4-star review, we're both grateful and motivated. Grateful for your recognition, but truly motivated by the opportunity to deliver an experience that feels like a full 5 stars to you.

That missing star is our top priority.

You've already seen we're responsive when you run into challenges. Now, we're asking for the chance to be proactive. Please, would you give us 5 minutes of your time to tell us what held you back from a perfect score?

We are ready to do whatever it takes. Whether it's a tricky setting, a feature that needs tweaking, or something you expected that wasn't there—we want to solve it for you personally and use your feedback to improve for everyone.

We believe Easify can be the perfect solution for your store, and we're not satisfied until you feel that way too.

Can you help us complete the picture? Since you can't reply directly here, please email me directly at zoe@tigren.com (I'm Zoe, the Product Manager), or reach out to our 24/7 support team directly from your admin panel.

We are personally committed to resolving this for you. Thank you for giving us a chance to improve.

Best regards,
Zoe
Product Manager - Easify Team

Thank you so much for sharing your kind words about Easify Product Options! We’re really happy to hear that our support team made a positive impression. Our whole team works hard to ensure every merchant feels cared for, understood, and fully supported every step of the way.

We’re always looking for ways to make Easify Product Options even better — faster, more intuitive, and more powerful for your store. If there’s anything that could have made your experience just a bit smoother, we’d truly love to know. Every piece of feedback helps us improve and bring more value to you and other Shopify merchants.

Please know that we’re always here for you through our 24/7 in-app live chat. Whether you need help, have suggestions, or just want to share an idea, we’re always listening and ready to make things better.

Best regards,
Easify Team.

Thank you so much for sharing your experience with Easify Product Options and for recognizing our support team’s effort. We’re really glad we could be there for you, even on weekends and late nights, to help with the live preview setup.

We know the setup wasn’t as smooth as it should be, and we’re working hard to change that. A lot of improvements and more advanced features for the live option preview are already on the way. Our hope is that you’ll continue to try them and share your feedback with us—because every insight from you helps us make the app better for everyone.

Your satisfaction truly means the world to us. While we’re thankful for your 4-star, our biggest goal is always to bring a full 5-star experience. For a small team like ours, that kind of feedback isn’t just a number, it’s what motivates us to keep pushing, to improve faster, and to deliver the features merchants like you really need.

If you ever feel the app and our support have earned it, an updated review from you would mean so much. It would be the best encouragement for us to keep moving forward with even more passion.

Thanks again for being part of our journey with Easify Product Options. We’ll always be here whenever you need us.

Best regards,
Easify Team.

Merci beaucoup pour vos mots si encourageants sur Easify Product Options ! Nous sommes vraiment touchés de savoir que notre support a fait la différence et que l’application répond à vos besoins. Votre retour compte énormément pour nous, car il nous rappelle pourquoi nous faisons ce que nous faisons—accompagner des marchands comme vous pour réussir.

Nous avons remarqué que vous nous avez donné 4 étoiles, et nous aimerions beaucoup avoir l’opportunité de mériter la 5ème étoile. S’il y a quoi que ce soit, même petit, qui n’a pas totalement répondu à vos attentes, nous voulons le savoir pour pouvoir y remédier. Notre équipe se soucie vraiment de votre expérience, et nous ferons tout notre possible pour que Easify Product Options fonctionne exactement comme vous le souhaitez.

Nous serions honorés de pouvoir vous montrer tout ce que l’app peut apporter à votre boutique et rendre votre expérience parfaitement satisfaisante. N’hésitez pas à nous contacter à tout moment via le chat intégré ou par email—nous nous engageons à écouter, soutenir et corriger tout ce qui pourrait vous freiner.

Votre satisfaction est notre moteur, et nous espérons transformer votre expérience 4 étoiles en une expérience 5 étoiles. Merci de votre confiance, et nous avons hâte de continuer à vous accompagner à chaque étape.

Cordialement,
Équipe Easify.