Easify Custom Product Options
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I'm very happy with the Easify Product Options app. It works really well and has been exactly what I needed for my Shopify store. I did run into a technical configuration issue, but Gabi was extremely helpful in resolving it. She was patient, knowledgeable, and took the time to make sure everything was working correctly. Excellent support and a great overall experience. Highly recommended!
Very nice app, easy to use, great support, many options available just for 10 usd a months. I tested competitors app and for this money they have half functions. Only one thing i wil advise (which complicated a lot my chose) is make much more videos of how to make as well as videos from bloggers. it make trust.
Me atendió Clove y fue fenomenal! muy amable y paciente. explicandome todo claramente y para que lo entendiera y pudiera resolver mi duda. Y respondió muy rapido!!
muy buen servicio al cliente, me han ayudado un monton!!!!
great support from Anna, i like it
Amazing app and even better customer support! They replied to my questions right away and quickly fixed my CSS so the personalization options blend seamlessly with my Shopify theme. Everything looks exactly how I wanted it. Fast, friendly, and incredibly helpful. Highly recommend Easify!
Excellent app and outstanding support!
We had an issue right after installing Easify Custom Product Options, and the support team resolved it immediately. Their response was incredibly fast, professional, and helpful. The app itself is very easy to use, intuitive, and works exactly as we needed. It has made customizing our products much simpler.
Excellent app and outstanding customer support ! Chloe was incredibly patient, professional, and helped me set up a complex knitting kit configuration exactly as i wanted. She took the time to understand my needs and configured everything for me. The support was fast, friendly, and very efficient. I highly recommend Easify Product Options to anyone looking for powerful product customization on Shopify. Thank you so much !
SO BAD I ENDED UP MAKING MY OWN APP
The app doesn't show up, so I lost money on my orders as the options needed to be add-ons. i had to honour my customers. They never compensated but fixed the problem which is whatever HOWEVER
I ended my yearly plan, i paid for a full year but only used for 2 month. and i wasn't able to retrieve any of my data. I had written a help guide for my customers, which I now can't open to get the data, even tho it's my data. They give you no warning for access or that the access would end as soon as you cancel. I tried to get them to give me 1 day access or give me the data, and they have refused and want me to pay for the plan just so i can get the data, even tho i already paid for the rest of the year.
I ended up building my own variant app because I don't like how their app looks and trhey refused to give me the div to custom make it myself. every lil change they have to do for how it looks. t
Dear Serenity Art & Homes,
First of all, please accept our sincerest apologies. On behalf of my whole team, I'm truly sorry to hear about your experience, and I appreciate you taking the time to share your honest feedback.
Regarding the missing options, after reviewing your support history, we found that this only occurred with an order placed through the Shop App. As previously explained, Easify Product Options currently supports the Shopify Online Store sales channel, so options aren't available for orders placed through Shop App.
About your data, we understand your concern. While losing access after uninstalling an app is the standard behavior, your data was retrieved by our team upon request. If you still need it, simply reply to our support email and we'll be happy to prepare it for you.
Regarding the UI customization, we're sorry we couldn't meet your expectations. It wasn't that we were unwilling to help, we simply don't have a complete list of all HTML classes available to provide. Whenever possible, our team is always happy to assist merchants with custom styling requests directly.
We'd also like to clarify that we're always happy to review and process refund requests when merchants reach out to us. We completely understand that every app won't be the right fit for every business. If you still have any concerns about your subscription, refund, or data, please reply to my email and we'll do my best to help.
Thank you again for your feedback. We truly appreciate it and hope to have the opportunity to make things right.
We were on a tight deadline to get our website up and running and ran into an issue with some settings. Kendle and the Dev team figured it out quickly and fixed the bug without me having to do anything! Communication was 10/10. Support was 10/10. We're so glad we chose this app.
