Easify Product Options Variant

Easify Product Options Variant

Reseñas (454)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de septiembre de 2024

I don't normally write reviews but today I was put in touch with Lin & They were super patient & kind and talked me through step by step what i had to do. I had a traumatic brain injury and now I struggle to hold conversations. Tech people often get impatient with the time it takes me to type & struggle when I get confused and find things hard to understand. I did have my husband helping but I was touched by her dedication to getting the job done and going above and beyond... It wasn't out of sympathy either because I didn't mention my problems. Now I can continue to add products that people will be able to personalise with ease! Thank you Lin! Thank you Easify for Shopify...Great product Fantastic customer service!

Nikki's Attic
Reino Unido
6 meses usando la aplicación
Easify respondió 23 de septiembre de 2024

Thank you so much for taking the time to share your experience with us! We’re incredibly touched by your kind words and are so glad to hear that Lin was able to provide the support you needed. It’s wonderful to know that her patience and dedication made a difference, and we’re happy that you now feel confident moving forward with your store.

It’s important to us that every customer feels comfortable and supported. Your feedback means a lot to us and will definitely be shared with Lin and the rest of the team.

Thank you again for choosing Easify Product Options! We’re here to assist you whenever you need us.

Best regards,
Easify Team.

17 de septiembre de 2024

An excellent and easy-to-use app!

I’ve been impressed with how simple Easify App is to use for customizing products. The interface is intuitive and user-friendly, making the whole customization process incredibly smooth, even for beginners. The app is highly functional and offers all the features I need to create personalized products with ease.

On top of that, the customer support has been amazing! Every time I’ve encountered an issue, their team has responded promptly and resolved it without any hassle. I highly recommend this app to anyone looking for efficient product customization and top-notch customer service!

Platera Romania
Rumanía
5 meses usando la aplicación
Easify respondió 18 de septiembre de 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve found the Easify Product Options app intuitive and easy to use for customizing products. Providing a smooth experience, especially for beginners, is something we focus on, so it’s great to know the interface is working well for you.

We’re also delighted to hear that our support team has been able to assist you promptly and efficiently whenever needed. Your recommendation means a lot to us!

If you ever need further assistance or have any questions as you continue using the app, feel free to reach out – we’re always here to help!

Thanks again for choosing Easify!

Best regards,
Easify Team.

15 de agosto de 2024

Absolutely amazing app. I have used different options apps on a previous website but this absolutely surpasses every single one. The options are endless adding everything you could possibly one. I also wanted to increase the box hight of my text input area when it was showing custom fonts and Violette helped me instantly! Cannot recommend using this app!

Dani & Me
Reino Unido
5 meses usando la aplicación
Easify respondió 18 de agosto de 2024

Thank you so much for your fantastic feedback! We’re delighted to hear that our Easify Product Options app has exceeded your expectations, especially compared to other options apps you’ve used before. It’s wonderful to know that you’ve found our range of options comprehensive and suited to your needs. Your recommendation means a lot to us, and we’re here to support you as you continue to explore all that our app has to offer. If you ever need further assistance or have more ideas to enhance your experience, don’t hesitate to reach out, we’re always here to help.
Best regards,
Easify Team.

20 de agosto de 2024

So far we are happy with how easy the app is to use and they offer endless choices for customizing product options. One of the main reasons why we love using Easify is that they have a super-responsive support team. They respond within 24 hours and help you figure out any issues that may come up - big or small! We highly recommend this app. Thank you Easify!!

DreamBrandCreate Inc.
Estados Unidos
4 meses usando la aplicación
Easify respondió 23 de agosto de 2024

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with how easy the Easify Product Options app is to use and that you appreciate the extensive customization choices it offers. It’s also great to know that our support team has been responsive and helpful in addressing any issues you’ve encountered.

Your recommendation means a lot to us, and we’re grateful for your kind words. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

Thank you once again for your support and for choosing Easify!

Best regards,
Easify Team.

25 de septiembre de 2024

Very impressed with this app but even more, the team behind it.

It offers features/options that are only limited by your imagination in creating a smooth shopping experience of offers to customers.

Now the most impressive part of all this is the support team and their commitment to provide the best interaction with the app. They are on-point when you contact them, they ask all the right questions to find resolve and always come back with a solution.

Overall, the Easify app is one excellent tool to have in your arsenal to provide the best shopping options/features and experience for your shop and customers.

Oh and the app has a Fee Forever plan. You can't go wrong :)

The Sweet Table Shop™
Estados Unidos
29 días usando la aplicación
Easify respondió 26 de septiembre de 2024

Thank you so much for your kind words! We’re really glad to hear that you’re finding our Easify Product Options app useful and that it’s helping create a great shopping experience for your customers.

It’s wonderful to know that our support team has been able to assist you when needed. We always aim to be as helpful as we can, so your feedback means a lot to us.

If you have any more questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Easify!

Best regards,
Easify Team.

10 de octubre de 2024

This is my first time setting up a website. I had no idea what I was doing. I make a lot of custom products, and the Easify App was recommended to me. It's been amazing! I was able to figure out most, but for the things I was unsure of, I contacted support, and was greeted with kind, helpful people. Throughout this process, I've had help from Lich, Violette, Charles, Hannie and Karina. The customer service has been A++. Highly recommend Easify to anyone looking to add customization to their website.

Faded Barn Customs
Canadá
Alrededor de 1 mes usando la aplicación
Easify respondió 12 de octubre de 2024

Thank you so much for sharing your experience! We’re really happy to hear that Easify Product Options has been a helpful solution for setting up custom products on your website. And we’re glad our support team could step in where needed. Our team always strives to be helpful and supportive, so your kind words really mean a lot to us.

Thank you again for your recommendation! We’re here whenever you need further assistance as you continue to grow your website.

Best regards,
Easify Team.

8 de octubre de 2024

I’m really impressed with Easify and its powerful features for managing custom product options. The app is easy to use, and it’s exactly what I needed for my Shopify store. I only encountered one major issue while setting it up, which could have seriously impacted my store’s functionality. Thankfully, Violette from the support team stepped in and saved the day!

Violette was incredibly helpful, quickly identifying the problem until everything was fixed. She not only solved the issue but also made sure I understood how to avoid similar problems in the future. I couldn’t have asked for better support!

Highly recommend Easify for anyone looking to offer custom products—and if you ever need help, you can count on Violette!

Yellow You
Francia
Alrededor de 1 mes usando la aplicación
Easify respondió 9 de octubre de 2024

Thank you so much for sharing your experience with Easify! We’re delighted to hear that Easify Product Options app has been a great fit for your Shopify store. It’s always our goal to make managing custom product options as easy and efficient as possible, so it’s wonderful to know that you found it user-friendly.

Our team is dedicated to providing helpful and reliable support, and it’s great to know that Violette not only fixed the issue but also ensured you felt confident moving forward.

Thank you again for your recommendation, it means a lot to us! We’re here to help anytime you need it and look forward to supporting your continued success.

Best regards,
Easify Team.

4 de octubre de 2024

I have been using this app for a few weeks now and am absolutely loving it. After using another app on my store for years, the change over to this one has been seamless and so much easier to add different options into my store. The support is incredible and I am so glad that I found this app. Would highly recommend!

honeycombliving
Australia
2 meses usando la aplicación
Easify respondió 6 de octubre de 2024

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’ve been enjoying the Easify Product Options app and that the transition from your previous app has been smooth.

Your recommendation means a lot to us, and we’re grateful that you took the time to share your experience. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!

Thanks again for choosing Easify!

Best regards,
Easify Team.

5 de octubre de 2024

This app was conflicting with another application on a software level. However, when we contacted the support team, they quickly provided us with a solution and resolved the issue. It is now working without any problems. Thanks for the quick support and solution.

MPM Motorcycle Mat
Estados Unidos
3 meses usando la aplicación
Easify respondió 6 de octubre de 2024

Thank you for sharing your experience! We’re sorry to hear about the initial conflict with another application, but we’re glad that our support team was able to quickly provide a solution and resolve the issue for you. It’s great to know everything is now working smoothly.

If you ever encounter any other issues or have further questions, don’t hesitate to reach out. We’re always here to help and ensure your experience with the Easify Product Options app is as seamless as possible.

Best regards,
Easify Team.

27 de septiembre de 2024

BEWARE!!!!!

This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.

1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.

2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.

3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.

4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.

5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.

Final verdict, avoid this app before you make commitment in it.

Line & Stitch
Estados Unidos
8 meses usando la aplicación
Easify respondió 8 de octubre de 2024

Dear Line & Stitch Owner,

We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.

For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.

Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.

We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.

Best regards,
Easify Team.