Easify Product Options Variant
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (558)
Refinar
-
Por calificación
An attribute product option APP with very comprehensive functions that match our shop. We are very impressed by their prompt customer service and tech support. Thank you.
Dear IronWroughtDoors Store Owner,
Thank you so much for your kind review of our Easify Product Options app! It’s truly been an honor to support your store over the past year. While there may have been challenges along the way, please know that our team is always dedicated to providing the best support possible and resolving any issues promptly.
We can’t express enough how grateful we are for your continued trust. Our hope is to keep supporting you just as we have in the past and for many years to come.
Rest assured, we’ll always be here to stand by you and help your store succeed!
Best regards,
Easify Team.
Thank you so much! Exceptional customer service—truly the best! Thank you Lich!
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our customer service and that Lich was able to assist you. Providing exceptional support is something we strive for, so it’s great to know it made a difference for you. We’re here whenever you need us, so don’t hesitate to reach out if there’s anything more we can do. Thanks again for choosing Easify Product Options!
Best regards,
Easify Team.
Easify is an outstanding app for Shopify, streamlining store management and enhancing productivity with its intuitive and user-friendly interface. The customer support is exceptional—Anne was particularly helpful, providing quick responses and expert guidance that made the process effortless. Highly recommend!
Thank you for sharing your experience! We’re so glad to hear that Easify Product Options has been a helpful addition to your Shopify store, making things easier to manage and streamlining your workflow. It’s great to know the interface feels intuitive, and we’re happy that Anne was able to provide the guidance you needed quickly and effortlessly.
Your recommendation means a lot to us, and we’re here to help anytime you need assistance. Thanks again for choosing our app!
Best regards,
Easify Team.
Lich is an amazing support assistant. Great app, amazing and fast support.
Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been a good fit for your needs, and it’s wonderful to know that Lich was able to assist you quickly. Our team always aims to be helpful and responsive, so it’s great to hear we could make a positive difference.
If you ever have any other questions or need help with anything, don’t hesitate to reach out. We’re here to support you however we can.
Thanks again for choosing Easify, and for sharing your experience with us!
Best regards,
Easify Team.
I'm using the free plan and it's great for a made to order business like mine. Not only the app is good, but the customer service really impressed me. I had a small problem and sent an email to the Easify assistance with low expectations, since I'm not a Premium member. They answered me promptly, immediately identifyied the problem and explained to me how to fix it. Would 100/100 recommend. Thanks Charles and Violette for your availability!!!
Best Support from Team, Lin is the person who addressed my issue,
Spent more time with my issue and solved it perfectly
Well done team!
Thank you so much for your thoughtful feedback! We're really happy to hear that Lin was able to take the time needed to address your issue and that everything was resolved to your satisfaction. We always aim to provide thorough and attentive support, so it’s great to know that Lin's efforts made a difference for you.
If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!
Thanks again for choosing our Easify Product Options app, and we look forward to continuing to support you!
Best regards,
Easify Team.
BEWARE!!!!!
This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.
1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.
2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.
3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.
4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.
5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.
Final verdict, avoid this app before you make commitment in it.
Dear Line & Stitch Owner,
We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.
For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.
Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.
We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.
Best regards,
Easify Team.
Excellent app, the interface is easy & the pricing is great for a small business. Their customer support is the best. Any issue or question I have, they’ve solved, and done it quickly. Great app & service.
Thank you for your kind words! We’re really glad to hear that you find our Easify Product Options app easy to use and that the pricing works well for your business. It’s also great to know that our customer support team has been able to assist you quickly with any issues or questions you’ve had.
We appreciate you taking the time to share your experience, and your support means a lot to us. If you ever need anything or have suggestions for us, feel free to reach out. We're here to help!
Best regards,
Easify Team.
Always excellent support from EASYFY who answer support questions it would seems 24/7. Anne was very helpful in our latest enquiry and she was able to get what we needed sorted quickly. Highly recommend developers with first class support and apps that integrate easily into your Shopify system.
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with Easify Product Options and that our support team, including Anne, was able to help with your recent inquiry. Providing timely and effective support is a priority for us, so knowing that you felt supported around the clock is fantastic to hear.
It’s also great to know that the app integrates well into your Shopify store, making things easier for your business. Your recommendation and kind words mean a lot to us, and we’re here anytime you need further assistance. Thanks again for choosing Easify!
Best regards,
Easify Team.
It's a great app, and the staff is super helpful. Big thank you, Lich, for the help today. It's straightforward to use, so even a beginner will manage it.
Thank you so much for your feedback! We’re glad to hear that you find Easify Product Options easy to use, even for beginners. It’s also wonderful to know that Lich was able to help you out. Our team is always here to make sure you have a smooth experience.
Your kind words and appreciation mean a lot to us, and we’re here whenever you need further assistance or have questions. Thank you for choosing Easify, and we’re happy to support you on your journey!
Best regards,
Easify Team.