Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
6 de marzo de 2024

I just started using Easify but so far it is easy to navigate and I am not super techy so that is wonderful. I had an issue that required contacting customer support and Lich was such a great help. My problem was sorted easily. Thank you thank you.

Hippie Groundhog
Estados Unidos
2 meses usando la aplicación
Easify respondió 8 de marzo de 2024

Thank you so much for taking the time to share your experience with Easify Product Options app! It's fantastic to hear that you find our app easy to navigate, especially since we aim to create a user-friendly experience for everyone, regardless of tech expertise. Your positive feedback motivates us to enhance our app further and provide exceptional service. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to make your experience with the app as smooth as possible. Once again, thank you for choosing Easify, and we appreciate your valuable feedback.
Best regards,
Easify Team.

4 de abril de 2024

not so good. i always have bug with my theme and easify

Simplement Vrai
Canadá
22 días usando la aplicación
Easify respondió 5 de abril de 2024

Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.

We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.

Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.

Thank you for your understanding, and we eagerly await your response.

Best regards,
Easify Team.

29 de marzo de 2024

Top help support, very responsive. I recommend this application

louloukid
Francia
26 días usando la aplicación
Easify respondió 31 de marzo de 2024

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's great to hear that you found our help support top-notch and responsive. Providing excellent customer service is one of our top priorities, and we're glad it made a positive impact on your experience. We truly appreciate your recommendation and we're here to assist you anytime you need it. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

3 de mayo de 2024

I absolutely adore this app! Setting it up was a breeze, and the customer support is top-notch. When I encountered an issue, Violette, one of the employees, promptly responded and guided me through the solution. I highly recommend this to anyone, especially beginners who might find the setup process daunting. Trust me, it's incredibly user-friendly!

Cozy Confidence
Estados Unidos
12 días usando la aplicación
Easify respondió 4 de mayo de 2024

Thank you so much for your glowing review! It's fantastic to hear that you found our Easify Product Options app a breeze to set up and that you've had such a positive experience with our customer support, especially with Violette guiding you through any issues. We're committed to ensuring that our app remains incredibly user-friendly for all our users. If you ever need assistance or have any questions, don't hesitate to reach out. Thank you again for your kind words and for choosing our app!
Best regards,
Easify Team.

1 de mayo de 2024

Totally necessary if you are managing your own website. While it took a little while to get a hang of the option sets, it's so customizable its worth every penny!!

29AND11
Estados Unidos
12 días usando la aplicación
Easify respondió 3 de mayo de 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! We understand that getting accustomed to all the features, including option sets, can take some time, but we're glad to hear that you found the app to be worth it. Your satisfaction is our top priority, and we're committed to continually improving our app to make it even more user-friendly. If you have any further feedback or suggestions, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

11 de abril de 2024

I have just been using the app for a couple of weeks and have been asking questions with the support team.
Can I say the level of customer service is the best I have worked with. Nothing is too much trouble and the details in the emails I have received have been so very helpful.
Special mention must go to Net and Laura who have gone above and beyond in helping me get setup.
Very happy to recommend Easify Product Options
Vincent Mc Kenna

The Chef Shop Belfast
Reino Unido
17 días usando la aplicación
Easify respondió 14 de abril de 2024

Thank you so much for your wonderful review for our Easify Product Options app! We are thrilled to hear about your positive experience with our app and support team. Providing excellent customer service is one of our top priorities, and we're delighted to know that our team, especially Net and Laura, met your expectations. Your kind words motivate us to continue delivering top-notch assistance to all our users. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us!
Best regards,
Easify Team.

21 de febrero de 2024

Super App, with Superb Support.

Giftware Engraved
Reino Unido
5 meses usando la aplicación
Easify respondió 22 de febrero de 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! We're thrilled to hear that you find it super and that our support has met your expectations. We strive to provide a seamless and enjoyable user experience, and your feedback reinforces that we are on the right track. If you ever have any more feedback or suggestions for improvement, please feel free to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

27 de marzo de 2024

Great product, easily add feature sets to shopify. Support is outstanding even with the Free version.

SNR Farmville
Estados Unidos
21 días usando la aplicación
Easify respondió 28 de marzo de 2024

Thank you immensely for taking the time to share your experience with our Easify Product Options app! We're thrilled to hear that you find our product great and that it seamlessly integrates with your Shopify store. At Easify, we strive to provide exceptional support to all our users, regardless of their subscription tier. We firmly believe that every user deserves the highest level of assistance, and we're delighted to hear that our support team has met your expectations. Your feedback encourages us to continue delivering top-notch services and further improve our product. If you ever need any assistance or have suggestions for enhancement, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

2 de abril de 2024

Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.

chirocept
Estados Unidos
14 días usando la aplicación
Easify respondió 3 de abril de 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's awesome to hear that you find it to be a valuable tool for enhancing the visual appeal of your products. Your kind words about our customer service team truly warm our hearts. We strive to offer fast and helpful assistance to all our users, and it's incredibly rewarding to know that our efforts are making a difference. Thank you once again for your glowing review. We are committed to continuously improving our app and services to meet your needs and exceed your expectations. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're here to help!
Best regards,
Easify Team.

13 de marzo de 2024

Absolutely pointless free version. It limits a very basic feature, which is price per variant, to the point that the free version is completely useless. Is like I'm offering a free car but with no wheels, engine or steering wheel.

Ivy & Bark
Reino Unido
27 días usando la aplicación
Easify respondió 15 de marzo de 2024

Dear Ivy & Bark Store Owner,

Thank you for sharing your feedback. We genuinely apologize for any frustration you've encountered while using our app, and we're committed to finding solutions that meet your needs.

We understand your concerns about the limitations of our free version, especially regarding the price per variant feature. Our aim with the free version is to provide essential functionalities for merchants, while reserving more advanced features, like the option price feature, for our paid plans.

We acknowledge that from a merchant's standpoint, this feature may seem straightforward to implement. However, behind the scenes, our team invests substantial effort to ensure that it functions seamlessly with every order and transaction in your store. Additionally, ongoing updates are essential to ensure compatibility with Shopify updates and themes, adding to the complexity of maintaining this feature.

Despite these limitations, we strive to offer a generous free plan. Unlike many other product options apps, we do not restrict the number of option sets or impose limitations on the number of products or orders to which custom options can be applied. Additionally, features like conditional logic, typically exclusive to paid plans elsewhere, are accessible in our free version. Furthermore, we provide in-app live chat support to all users, irrespective of their plan, ensuring timely assistance whenever you need it.

We understand that our free plan may not fully meet your requirements, but we sincerely hope you'll reconsider and give our app another chance to serve you. Our team has reached out to you via email to gather more detailed feedback and explore potential solutions tailored to your store's needs. Please check your inbox and allow us the opportunity to connect and assist you further. We're here to listen and resolve your concerns to the best of our ability.

Best regards,
Easify Team.