Easify Product Options Variant

Easify Product Options Variant

Reseñas (439)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de julio de 2024

I always like to wait before rating an app to truly understand its function. One reason I went with Easify was because of the easy UI to get it set up.
In general it is a great application for any shop that needs variants like text fields, add ons, etc.

PROS:
I have always had quick customer service and even some custom work done when a particular issue with the UI was colliding with my shop.

Easy interface to built option sets and conditional logic.

CONS
They could still use improvement on the options themselves. I hope to see improvements in these areas.

While the customer service is fast, it was clear they are not all as knowledgeable about the platform. I have 2 x when talking them ended up uncovering how to solve my own problem, which if they dug a little deeper would have also known themselves.

Taleology
Estados Unidos
5 meses usando la aplicación
Easify respondió 1 de agosto de 2024

Thank you for taking the time to share your detailed feedback!

We appreciate your positive notes about our customer service and the interface. We also value your suggestions for improvement. We’re continuously working on enhancing our app and your insights will certainly help us focus on the right areas. We’ll work on ensuring that all our support staff are more deeply knowledgeable about the platform.

We hope you continue to support our app and provide feedback as we make these improvements. If you have any more suggestions or need further assistance, please feel free to reach out. Thanks again for your thoughtful review!

Best regards,
Easify Team.

16 de septiembre de 2024

Great little app,easy to set up, best i have found, just installed it had to get support to find something i got Violett and she was great quick and polite. Great little app,Great Support, Recommend yes

Urban Street Clothing
Australia
18 días usando la aplicación
Easify respondió 17 de septiembre de 2024

Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that you found our Easify Product Options app easy to set up and that it stands out as the best one you’ve come across.

Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any more questions or need further assistance as you continue using the app, please don’t hesitate to get in touch – we’re always here to ensure everything runs smoothly.

Thanks again for choosing Easify and for your kind words!

Best regards,
Easify Team.

14 de julio de 2024

Do not give it another thought - use this app! The customer service is over the top. They are so easy to work with and do things I didn't know were possible. We ask a lot of the app and needed even more and Charles came through and was very fast! If you have any issues at all just use the chat and watch them work their magic. Charles you are amazing and I can't thank you enough for your help. Thank you for making our shop stand out!

Hill Country Mum Kits
Estados Unidos
26 días usando la aplicación
Easify respondió 15 de julio de 2024

Thank you so much for your incredible review! We’re absolutely thrilled to hear that you’ve had such a positive experience with our Easify Product Options app. It’s fantastic to know that Charles was able to meet all your needs and deliver results beyond your expectations. Your praise for our customer service truly warms our hearts. We strive to provide top-notch support, and it’s great to see that our efforts made a difference for you. We’re dedicated to helping our users make the most of our app, and your feedback reinforces our commitment. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Easify Team.

16 de agosto de 2024

Happy with the features and flexibility of the app so far, and especially happy with the customer service. Violette was quick to help us solve an issue ahead of our site launch.

Because International
Estados Unidos
Alrededor de 2 meses usando la aplicación
Easify respondió 18 de agosto de 2024

Thank you for sharing your positive experience! We're delighted to hear that you're happy with the features and flexibility of our Easify Product Options app. It's great to know that Violette was able to assist you quickly and help resolve an issue before your site launch. If you need any further support or have more questions as you continue to use the app, please don’t hesitate to reach out. We're here to ensure everything runs smoothly.
Best regards,
Easify Team.

1 de julio de 2024

This app made it possible for me to offer modular jewellery pieces and keep it simple and understandable for the customer.

The quick and targeted customer service have given me extra confidence in using it. There was a bug where the options changed with a delay while clicking. First I was helped by Lich in the chat. They had quickly determined that it was an error in the code and then escalated the issue to the development team. Within 2 days I received an email from Violette that the issue has been addressed and resolved!

It's nice to know that your questions are taken seriously by customer service :)
On top of that, they are very friendly.

dd103
Países Bajos
3 meses usando la aplicación
Easify respondió 3 de julio de 2024

Thank you so much for your detailed and positive review! We're especially pleased that our Easify Product Options app and customer service met your expectations. Lich and Violette will be thrilled to know their efforts made a difference. Ensuring your questions and concerns are taken seriously is a priority for us, and we strive to provide quick and effective solutions. If you need any further assistance or have more feedback, please don’t hesitate to reach out. We’re here to help!
Best regards,
Easify Team.

23 de julio de 2024

The team of the Easify app on Shopify Store has shown an extremely enthusiastic and professional working spirit. From dedicated customer support, quickly answering all questions, to constantly improving and updating new features, they always put users first. Every time I encounter a problem, I receive timely and detailed support, helping to resolve all difficulties effectively. Thanks to this constant effort and responsible working attitude, Easify has become an indispensable tool for my store on Shopify. Their team is not only professionally good but also creates a feeling of trust and peace of mind for users.

iMightBeI
Reino Unido
Alrededor de 1 mes usando la aplicación
Easify respondió 25 de julio de 2024

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our Easify Product Options app. Our goal is always to put our users first, and it’s gratifying to know that our efforts to provide timely and detailed support have made a difference for your store. We’re committed to continuously improving our app and adding new features to meet your needs. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing Easify!
Best regards,
Easify Team.

19 de septiembre de 2024

This is by far the best variant app we have used to date. The team is very responsive and quick. They addressed all of our needs and had us up and running in very little time.

Outdora
Estados Unidos
Alrededor de 1 mes usando la aplicación
Easify respondió 22 de septiembre de 2024

Thank you so much for sharing your experience! We’re thrilled to hear that you’ve found the Easify Product Options app to be the best variant solution for your store. It’s great to know our team was able to respond quickly and meet your needs, getting everything up and running smoothly.

Your feedback means a lot to us, and we’re always here if you need anything further. Thanks again for choosing Easify, and we look forward to continuing to support you!

Best regards,
Easify Team.

19 de agosto de 2024

Charles at tech support was extremely helpful. In a matter of minutes he helped me figuring out a few issues I had with my product options and conditions. Highly recommend this app!

Pacific Basket Co.
Canadá
Alrededor de 2 meses usando la aplicación
Easify respondió 23 de agosto de 2024

Thank you so much for your wonderful feedback for our Easify Product Options app! We’re thrilled to hear that Charles was able to assist you effectively and resolve the issues you had with your product options and conditions. Our team strives to provide prompt and helpful support, and it’s great to know that Charles was able to make a positive difference for you.

Your recommendation means a lot to us, and we’re grateful for your support. If you have any more questions or need further assistance in the future, please feel free to reach out. We’re always here to help!

Best regards,
Easify Team.

12 de julio de 2024

My first time using Easify and although it's quite easy to set up, I had to reach out for some support.
I was greeted by Violette who was very helpful, quick to respond and solved my issue
Very happy and have confidence knowing support is available

Triple One Designs Australia
Australia
3 meses usando la aplicación
Easify respondió 15 de julio de 2024

Thank you so much for your wonderful review! We’re thrilled to hear that your first experience with Easify was a positive one. It’s great to know you found the setup easy, and we’re especially glad that Violette was able to assist you effectively. Providing quick and helpful support is our top priority, and it’s rewarding to see that reflected in your experience. Your confidence in our support team means a lot to us, and we’re always here to ensure you get the most out of our app. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re committed to helping you succeed and look forward to supporting you on your journey with Easify!
Best regards,
Easify Team.

15 de septiembre de 2024

I reached out to Easify with an issue I was having and they were prompt to respond. In less than 48 hrs, they had corrected my issue and made sure it would not happen again. Excellent service!

Backyard Galleria
Estados Unidos
22 días usando la aplicación
Easify respondió 17 de septiembre de 2024

Thank you for taking the time to share your experience! We’re really pleased to hear that our team was able to help resolve the issue quickly. We always aim to respond as promptly as possible and to ensure any concerns are addressed effectively, so it’s great to know we were able to do that for you.

If there’s anything else you need or any other questions come up in the future, please don’t hesitate to reach out. We’re always here to assist.

Thank you for choosing Easify Product Options!

Best regards,
Easify Team.