Easify Product Options Variant

Thank you so much for your glowing review! Providing exceptional customer service is one of our top priorities, and we're delighted that Hoa was able to meet your needs. Your satisfaction is incredibly important to us, and reviews like yours reaffirm that we're on the right track. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.

Thank you so much for taking the time to share your positive experience with our support team! We're here to assist you whenever you need. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out.
Best regards,
Easify Team.

Thank you so much for taking the time to leave such a wonderful review! Providing excellent support to our users is a top priority for us, so it's incredibly rewarding to know that you've had a positive experience with our team. Your recommendation means the world to us. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to help and always striving to make your experience with Easify Product Options app even better.
Best regards,
Easify Team.

Thank you so much for taking the time to leave us such a positive review for our Easify Product Options app! It's great to hear that Hoa provided you with helpful guidance throughout the process. Our team works hard to ensure that our customers receive the support they need, and it's fantastic to know that we hit the mark for you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help. Thanks again for choosing our app!
Best regards,
Easify Team.

Thank you so much for your kind words! We strive to provide a seamless and efficient experience for our users, and knowing that our app has met your expectations is truly rewarding. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.

Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application Easify Product Options ! C'est formidable d'apprendre que vous la trouvez facile à utiliser. Votre satisfaction est notre priorité absolue, et c'est vraiment gratifiant de savoir que nous avons répondu à vos attentes. Encore une fois, merci d'avoir choisi notre application, et nous avons hâte de vous servir encore mieux à l'avenir. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter.
Cordialement,
L'équipe Easify.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! It's amazing to hear that you find our product great and that our help team is delivering fast and efficient assistance. Your feedback is truly appreciated, and it motivates us to continue providing the best possible service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you and ensuring you have a seamless experience!
Best regards,
Easify Team.

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind und dass unsere App alle Ihre Anforderungen abdeckt. Ihre Zufriedenheit ist unser größtes Anliegen, und es ist ermutigend zu hören, dass wir Ihre Erwartungen erfüllen konnten. Wenn Sie weitere Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir stehen Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen,
Easify Team.