Easify Product Options Variant
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Sehr netter Kontakt und direkt hilfsbereit wenn es um kleine Anpassungen geht, man wird hier nicht alleine gelassen. Einfache App die genau das macht, was ich brauche, sehr zu empfehlen.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen! Wenn Sie jemals weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, sich an uns zu wenden. Ihre Zufriedenheit hat für uns höchste Priorität. Wir freuen uns darauf, Sie in der Zukunft noch besser zu unterstützen!
Mit freundlichen Grüßen,
Easify Team.
Fantastic app and brilliant customer service thank you Hoa for sorting the issue I had. Can't recommend this app enough.
Thank you so much for your kind words and for taking the time to share your positive experience with Easify Product Options! We greatly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to ensuring your continued satisfaction with our app. We look forward to serving you in the future!
Best regards,
Easify Team.
Custom fields load slowly on the product page after the product page has rendered which is poor UX. If you charge extra for a product add-on, your discount codes may stop working (as happened in my case) and the estimated total on the cart page will not include the price of the product add-on (creating confusion for the customer). I notified the developers via their contact us page a day ago but there has been no reply. Time to test another app with the same functionality, unfortunately.
Dear Mr. Paul,
First and foremost, we want to express our sincere apologies for the inconvenience you've experienced.
Please allow us to clarify that we did respond promptly to your feedback, merely minutes after receiving it via our contact form. Our team sent an email requesting additional information to better assist you. Regrettably, it appears that our communication might have been overlooked or filtered into your spam folder. Would you mind checking again your mailbox, including the spam folder, to ensure that our communication did not inadvertently escape your attention?
Regarding the issue with discount codes and add-on prices, we recognize our oversight in not effectively communicating this limitation to you and our app users. Although we mentioned the add-on price limitation in our user guide/documentation and suggested the use of the Add-on Product as an alternative solution (https://easifyapps.com/docs/add-on-prices-vs-add-on-products/), our communication fell short beyond the guide. Moving forward, we are committed to enhancing the visibility of app features, including a comprehensive overview of their pros and cons, ensuring that this information is easily accessible to all users.
Additionally, we take your feedback about the performance issue with custom options loading slowly on your product pages very seriously. Our team is actively working on optimizing the app to enhance option loading speed and overall performance.
We genuinely regret any negative impact our app may have had on your store, and we empathize with any frustration it may have caused. Our team is dedicated to rectifying the situation and enhancing your overall experience with our app.
If there's anything specific you would like us to address or improve, please let us know. We are more than willing to go the extra mile to meet your expectations. Your satisfaction is our top priority, and we believe that with your guidance, we can turn your experience around.
Could you kindly check your mailbox again for our initial response? We believe that a second look at our correspondence might help clarify any confusion.
Thank you for your time and consideration. We look forward to the opportunity to serve you better.
Best regards,
Easify Team.
Service Client au Top ( merci Minh Hoang ) ! Application intuitive, Facile a prendre en main, j'en ai essayé plusieurs et celle-ci est de loin la meilleur ! je la recommande.
Merci pour vos aimables paroles! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application et notre équipe de support. Si vous avez besoin d'une assistance supplémentaire à l'avenir ou si vous souhaitez apporter davantage de personnalisations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider!
Cordialement,
L'équipe Easify.
Very intuitive interface offered us all the adjustments to our shop we needed!
When we had a question about how to update product dropdown options onto packing slips, Lich helped me sort it out super quickly on the live chat!
Amazing :)
Thank you so much for taking the time to share your positive experience with Easify Product Options! Your kind words motivate us to continue delivering the best service possible. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you in the future.
Best regards,
Easify Team.
Easify has transformed my Shopify customization experience with its user-friendly interface. The standout feature is the exceptional customer support, especially from Hoa and Lin. They swiftly resolved an issue, showcasing expertise and efficiency. Overall, Easify is a must-have for seamless customization, backed by stellar support. Highly recommended!
Thank you immensely for taking the time to share your experience with Easify Product Options! Providing a user-friendly interface has been one of our top priorities, and we're delighted to know that it has made your experience smoother and more enjoyable. If you ever have any further questions, feedback, or need assistance, please don't hesitate to reach out. We're here to ensure your journey with Easify remains seamless and productive.
Best regards,
Easify Team.
So far the product has been good. We had an issue and Hoa responded in less than 24 hours and resolved the issue straight away.
The app had enough functionality for us to really speed up the development our site that we were struggling before hand to implement.
Thank you so much for taking the time to share your experience with our app! We're glad to have played a part in helping you speed up the development of your site. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you.
Best regards,
Easify Team.
Sehr guter Support , app deckt alles was ich benötige.. bin sehr zufrieden
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns sehr, dass Sie mit unserem Support zufrieden sind und dass unsere App alle Ihre Anforderungen abdeckt. Ihre Zufriedenheit ist unser größtes Anliegen, und es ist ermutigend zu hören, dass wir Ihre Erwartungen erfüllen konnten. Wenn Sie weitere Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir stehen Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen,
Easify Team.
The App really is true to their name, Easify product options. For our store, we needed an app limiting customers to choose between X and Y options for a feature.
Easify Product Options was the only app that allowed this quantity limit feature in checkboxes in a very simple way.
Moreover, their support is outstanding. We had a theme conflict that caused issues with quantity limit being implemented correctly, but their team responded immediately and resolved the issues in less than a day.
There's a good range of features for UI enhancements too, highly recommend this app.
Thank you so much for your wonderful review! It's amazing to hear that Easify Product Options has met your needs and that our support team was able to assist you promptly. We truly appreciate your recommendation and are here to help whenever you need us. Your satisfaction is our top priority!
Best regards,
Easify Team.
I've just installed the app for optional extra's on my product pages, and I have to say it's a very easy and user friendly application to use. I had some questions and the live chat team were so helpful in guiding me to getting the results I wanted!
Thank you for sharing your experience with our Easify Product Options app! It's fantastic to hear that you found it easy to use for adding optional extras to your product pages. Providing a user-friendly experience is one of our top priorities, so it's great to know that it met your expectations. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing our app!
Best regards,
Easify Team.