Easify Custom Product Options
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Arvostelut (2 507)
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Great, customizable settings, but can't adjust variant inventory.
Some features not so easy to set up yourself (if you're a beginner like me), but the customer support chat is always available, they respond quickly and I've always received very kind and good service, especially from Hannie.
So far so good! Great options and fairly easy to use once you understand it. Online assistance has been wonderful. Today, Kat was quick to respond and help me with my issue.
Excellent support, but primarily in English
The Easify support team was very helpful and responsive! They quickly understood my question about the live preview feature and provided clear instructions on how to set it up.
Pros:
Fast response time
Competent and friendly support
Clear step-by-step guidance
Premium features work as promised
Note for German-speaking users: Support is primarily in English, so basic English skills are helpful. However, the team is very patient and explains everything clearly, so communication works well even if English isn't your first language.
Overall, I'm very satisfied with Easify Premium and the support so far. Highly recommended for personalized products!
Alexander from Precision Cut Studio
L’appli fonctionne bien et s’il y a un soucis une team est là pour vous aider h24
Does everything I needed it to. My only comment is that I can't have two separate option selections on a single subscription product. Not a major, and the live chat help was indeed, helpful.
The team is super helpful solves every problem right away.
Had an issue due to another app but they responded right away and the support team got me right really quick.
Thanks Clove <3
I have been charged after successfully unsubscribing snd uninstalling. I reached out to their "customer service " submitted everything they requested and they literally never responded back. Just left the chat not saying another word. How is this acceptable. I will be contacting Shopify about this experience. Unacceptable!!! And disappointing!!!
Update: Easify customer service reached out to me personally to rectify the issue and provided me with an apology and a refund.
I had Anne help answer all my questions with custom stuff and how customers would order, plus she was on hand to help throughout my setup. So far so good!