Easify Custom Product Options

SAV très compétents, ils ont su rapidement régler un petit problème d'affichage avec ma boutique en ligne.
Concernant l'application elle est très complète et me convient parfaitement par rapport à mon activité :)

Au niveau de la traduction de l'application l'ensemble est très correcte, peut-etre pourriez vous faire en sorte que le texte des étiquettes soient aussi traduite automatiquement.

Sinon très bonne application et surtout une équipe très réactive et très professionnelle ! Merci encore !

Apres avoir fait un essai avec le forfait a 19euro je suis trés dessus beaucoup de problématique j'ai annuler

I had a small issue with how my option labels were showing on my website and Anne reached out to my almost immediately. I provided what she needed to evaluate the issue and she was able to have my site customized to meet my needs in no time. Couldn't be happier. I absolutely love this app! I couldn't run my website without it.

I have been using this app for a year and contacted their customer service more than 10 times in this period. Always they have sorted out the issue. Also most importantly they sort the issues out even the weekend and anytime during the day with the shortest time they can do. There is no delay, no excuse. They are really helpful and know what they do.

Great app, does what I need without costing me. Looks great and love the customization. I use it for an additional description box and a drop down for another product. I had some issues with it re-rendering but Anne and the team were able to solve it super fast, and on a Friday evening! Highly recommend.

Great app! It works exactly as I expected and is very easy to set up. The customization options are excellent and fit my store's requirements perfectly.

What impressed me the most is their support team. They respond very quickly, understand the issue, and resolve any queries in no time. Their customer service is professional and reliable.

Highly recommended for anyone looking for a powerful product options app with outstanding support.

We have used this app for over a year now to allow our customers to configure options and customize their products. The app works like expected, but what's even better than the app function is how responsive their team has been when odd bugs or theme conflicts come up. Every single time I reach out (which is actually infrequent, the app just works) my issue is resolved same day if not within a few minutes.

10/10 would highly recommend this app if you're looking to give your customers configuration and customization.

The easify app makes it easy to add options to my products to be able to gather all the information needed when customers are ordering. I joined Easify for the product upload specifically but am moving over everything in my shopify page templates to Easify to have them all in one place! Thanks to Kendle for helping me to sort out my new shopify theme and making sure Easify works on it. Didn't take long and was easy as a few questions via online chat.

This app replaced about a half dozen others for me. I have products which are highly customizable, as well as the need for making kits from individual SKUs. This app handles both just fine. I was able to get it integrated into the look and feel of my site pretty quickly.

The conditional rules are the best feature, allowing you to exclude certain combinations or show and hide stuff depending on earlier selections.

Their support has been responsive thus far.
You can use the custom HTML option to add iFrame videos.

My only issue is that the image insertion method requires uploading a new file every time, instead of allowing images that are already in my media library via URL.

Easify is a great app when it works, but unfortunately, that is the main issue. When it works, it does a lot of what we need and the live support can be helpful for smaller changes, such as adjusting text styling, aesthetics, and minor display issues.

However, there are some important features missing that make the app frustrating to use at scale.

The live preview feature is quite limited. You can only have one live preview option working properly, and if you add another live preview option, it can break the first one. For stores that rely heavily on visual customisation, this is a big limitation.

The template feature also is not as useful as it could be. At the moment, you can only create a single option template, rather than a full option set template with multiple options inside it. This makes it harder to manage products efficiently, especially when you have a large catalogue.

Another major issue is that you cannot add a new option to every product with one click. For example, if you wanted to add a new option to 100 different products, you would have to manually go into each product and add it individually. This could be massively improved with an option set priority system, where higher priority option sets appear above lower priority ones on the product page. That way, you could assign a new option set to hundreds of products, give it a lower priority, and have it automatically appear underneath the existing product options.

The most frustrating issue, though, is that the app randomly breaks. At least once a month, we have to contact Easify support because something that was working perfectly fine suddenly stops working, despite us changing nothing.

As I am writing this, Easify has completely disappeared from our store. Customers currently cannot purchase products because the app is not working. We also have another store where Easify is working fine, which makes it feel like the issue is specific to our main store.

Honestly, we are exhausted from dealing with the constant problems. Our whole website depends on Easify, and moving to another app would take hundreds of hours because of the number of products we have set up. So while the app has great potential and can be very useful when it works, the reliability issues make it incredibly stressful to depend on for a live business.