Avis (262)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
22 mai 2024

great app helped organize my check out process Violette was so helpful.

Drop&Co Air Suspension
États-Unis
4 jours d’utilisation de l’application
Easify a répondu 24 mai 2024

Thank you so much for your kind review! We're thrilled to hear that our Easify Product Options app has helped you streamline your checkout process. Violette and the rest of our team are always here to assist you. If you have any further questions or need additional support, please don't hesitate to reach out.
Best regards,
Easify Team.

29 février 2024

Amazing customer support. Had quite some issues integrating it into our site correctly, but Net went above and beyond and fixed almost all the issues & requests I had. Tried many variant apps, but this is the only one I can recommend.

Palmo Store B.V.
Pays-Bas
23 jours d’utilisation de l’application
Easify a répondu 3 mars 2024

Thank you so much for taking the time to leave an awesome for Easify Product Options! Your recommendation means the world to us, and we truly appreciate the trust you've placed in our app. We're always working hard to keep improving, and your feedback helps us do just that. If you have any further questions or need any additional assistance in the future, please don't hesitate to reach out. We're always happy to help!
Best regards,
Easify Team.

10 avril 2024

The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.

ICONAZERO
Italie
2 jours d’utilisation de l’application
Easify a répondu 11 avril 2024

Thank you so much for your kind words and for taking the time to share your experience with our Easify Product Options app! It's amazing to hear that you found our team to be responsive to issues you encountered. Ensuring a seamless experience for our users is always our top priority, so we're delighted that the app works perfectly for you and integrates seamlessly with your theme. Your recommendation means a lot to us! If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

19 février 2024

Very happy with the app, it's working like a charm and Hoa is always here to help, i've been using shopify product options apps since 2019, this is the best one, we usually need lot of tweaks, and many other apps in this category rely on e-mail this is very problematic.

So in conclusion : go for it !!!

LOVERSE
États-Unis
Environ 2 mois d’utilisation de l’application
Easify a répondu 21 février 2024

Thank you so much for taking the time to share your feedback with us! Your kind words about the experience with our support team mean a lot to us. We understand the importance of having an app that is not only efficient but also provides excellent customer support. If you ever have more suggestions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience with our app continues to be top-notch. Thank you again for choosing our Easify Product Options app, and we look forward to serving you even better in the future.
Best regards,
Easify Team.

22 mai 2024

This app has greatly improved my store's product customization. The user interface is intuitive and easy to use, offering a variety of customization options. Customer support is responsive and helpful. Highly recommend this app for adding personalized touches to products!

Bogor
Lituanie
Environ 4 heures d’utilisation de l’application
Easify a répondu 23 mai 2024

Thank you so much for your glowing review! We're thrilled to hear that our Easify Product Options app has made such a positive impact on your store's product customization. Providing an intuitive and easy-to-use interface with a variety of customization options is exactly what we strive for, so it's fantastic to know that you find it valuable. We're also glad to hear that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, don't hesitate to reach out. Thanks again for recommending our app!
Best regards,
Easify Team.

4 mars 2024

This app is easy to use. The interface is very friendly and this app supports conditional logic based on Shopify variants - a feature I think not many apps do. I also would like to say big thanks to the support team, especially Hoang, who responds to my requests promptly with superb support. Great job!

Initial Tiles
Australie
6 jours d’utilisation de l’application
Easify a répondu 6 mars 2024

Thank you immensely for sharing your positive experience with Easify Product Options app! The conditional logic based on Shopify variants is a feature we take immense pride in, as it's not easily found in other product options apps. We are committed to continually enhancing this feature to meet more related needs and make it increasingly user-friendly. Knowing that this feature has proven useful for your store brings us immense satisfaction. Your feedback is a driving force, propelling us to further elevate both the quality of our app and the excellence of our support services. If you have any further inquiries or suggestions, please feel free to reach out.
Best regards,
Easify Team.

1 mai 2024

Very great app. I've been looking for a solution for a long time where you can easily cross-link products.
The support from the development team is quick and you get a solution.

fairjeans
Allemagne
Environ 3 heures d’utilisation de l’application
Easify a répondu 3 mai 2024

Thank you so much for your fantastic review! We're thrilled to hear that our Easify Product Options app has met your needs and that you've found it to be a great solution for cross-linking products. Providing quick and effective support is a top priority for us, so it's wonderful to hear that you've had a positive experience with our development team. If you ever have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Easify Team.

5 avril 2024

Very slow customer service. I am waiting two days now for support. Not acceptable. Options are a crucial part of a shop, and customer service must be faster in case of issues. If you offer your app worldwide, then you have to offer worldwide customer service as well.

FromPicToArt
États-Unis
5 jours d’utilisation de l’application
Easify a répondu 7 avril 2024

Dear FromPicToArt Store Owner,
We sincerely apologize for the delay in providing you with the support you deserved. It's truly regrettable that there was a miscommunication within our team, resulting in us missing your last email. Please accept our deepest apologies for this oversight.

We've reached out to you via email to clarify the situation and address all your concerns regarding our app. Although we know that our response comes later than it should have, we genuinely hope that you would consider giving us another chance to make things right.

Your feedback serves as a vital reminder for us to continually improve our support procedures. We have already taken immediate steps to prevent such lapses from occurring in the future, so that we can serve you better.

Thank you for bringing this matter to our attention, and we look forward to the possibility of restoring your trust in us.

Best regards,
Easify Team.

18 mars 2024

Easify is a very easy to set up and understand app and the functionalilty of it is great.

The support team are more than helpful, Net understood my request and helped me set up specialist option sets and price scaling which was a quiet unique request.

Couldn't reccomend them enough.

Pyjama Planet
Royaume-Uni
4 jours d’utilisation de l’application
Easify a répondu 20 mars 2024

Thank you very much for taking the time to share your experience with Easify Product Options! We're thrilled to hear that you found our app easy to set up, and that you're pleased with its functionality. Our support team is dedicated to providing exceptional assistance to all our users, so it's fantastic to know that Net was able to understand your unique request. We strive to cater to the specific needs of each user, and it's encouraging to hear that we were able to meet your requirements. If you ever have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
Easify Team.

4 février 2024

I wanted to express my deep gratitude towards the Easify support team, and especially to Net, for their outstanding customer service. I recently integrated Easify into my Shopify site to add custom variant options for a wide range of products, a significant challenge that required a solution both flexible and powerful. Easify met all my expectations, but where the team truly shone was in their customer support.

Faced with a specific need – to integrate these custom variant options into a custom page of my shop – I turned to Easify's support, not really knowing what to expect since this feature was not directly supported by the app. This is where Net stepped in, with remarkable professionalism, patience, and expertise. Not only did he take the time to understand my unique need, but he also worked with me to develop a tailor-made solution that worked perfectly.

I'm extremely satisfied with the outcome and impressed by the level of personalized service offered by Easify. Their commitment to customer satisfaction is evident, and Net's assistance was crucial in enhancing the shopping experience on my site. I highly recommend Easify to anyone looking to enrich their Shopify store with custom variant options. Thank you again to Net and the Easify team for your exceptional support!

My Own Tea
France
3 mois d’utilisation de l’application
Easify a répondu 5 février 2024

Thank you so much for taking the time to share your experience with Easify Product Options! It's fantastic to hear that our support team was able to meet your expectations and provide outstanding service. Net and the rest of our team are dedicated to providing personalized assistance and finding solutions tailored to each customer's unique requirements, and we're delighted that this was reflected in your experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Easify, and we look forward to continuing to support you and your business.
Best regards,
Easify Team.