Easify Custom Product Options
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I would like to sincerely thank Liv, Kat, and Mari from the Easify support team for their outstanding support. Each of them has been incredibly patient, knowledgeable, and helpful throughout my setup process.
Kat and Mari went the extra mile by providing Loom video tutorials, which made understanding the setup much easier and saved me a lot of time. Their step-by-step guidance was clear, practical, and extremely effective, especially for the more complex logic conditions.
Liv was also very responsive and supportive, ensuring that my questions were addressed. Thanks to their dedication and excellent customer service, I was able to resolve my issues efficiently. I truly appreciate their help and highly recommend the Easify.
The price is very reasonable, and the features are sufficient for customized websites. However, some issues were found during use. For example, when multiple layers are stacked, the preview on the right does not display the actual pattern of each layer, which is very inconvenient. The only way to align them is through additional design layers. Also, the font selection cannot be set individually, resulting in some text being positioned too high and others too low.
A Great Experience with Easify Customer Support! I had a frustrating problem with a file upload option set—the uploaded file simply wouldn't open. Lich jumped in immediately, efficiently worked through the issue, and had it resolved in no time. Not only are Easify apps excellent tools, but their customer support is top-tier and truly makes a difference..
J'adore cette application autant que le service client.
Tout est fluide et agréable. Lorsque j'ai une question ou une demande particulière, il y a toujours quelqu'un de disponible dans la minute pour trouver des solutions pertinentes. Je suis assez casse tête et pointilleuse mais honnêtement je ne trouve rien à redire sur cette application qui me permets de mettre en lumière toutes les idées que j'ai en tête !
Merci à Liv & Tracy pour leur gentillesse et leur professionnalisme <3
It is a good and well functioning configurator that allows you to handle complicated configurations and calculations easy and seemless to Shopify. Excellent chat support - especially Clove helped me fast and competent
This app provides an impressive amount of flexibility once you learn how to use it. The support team is responsive (thank you Mari! (and Thomas) (and Clove, lol)) and will help walk you through some of the more complicated bits. There is room for improvement and I hope they keep developing this because its the best we've used so far.
Super support, sind immer für eim da, besonderen dank an Liv, sie steht eim immer zur rat und tat sollten probleme mit der App auftreten. wir nutzen die app seit 2 Jahren und sind sehr zufrieden damit. 5 von 5 sterne aleine schon wegen des supports.
Eine hervorragende App! Der Support ist jederzeit erreichbar und äußerst hilfsbereit. Besonders gut gefällt mir, wie vielseitig die Möglichkeiten zur Personalisierung sind.
Easify is very easy to use and does exactly what it promises. The interface is clear, the setup is simple, and it saves a lot of time on my Shopify store. Customer support is responsive and helpful. Great app, highly recommended.
I swapped to this app from another one specifically for my customers to be able to add engraving details and I'm super happy with it. Not only is it a better service than what I was using before but the assistance I have had by the creators of the app in some very specific issues to our case has been incredibly helpful. Thank you and highly recommend! Thanks Kat