Easify Custom Product Options
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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I needed some help customizing the settings for my checkbox and Lin helped me greatly in under 5 mins when I reached out to them. This is such a great app for my store.
Thank you for sharing your experience with Easify Product Options! We’re so glad to hear that Lin was able to assist you quickly and efficiently with customizing your checkbox settings. Providing prompt and helpful support is something we always strive for, and we’re happy to know it made a difference for you.
It’s also great to hear that the app has been a valuable addition to your store! If you ever need further assistance or have any feedback on how we can improve, don’t hesitate to reach out, we’re always here to help.
Best regards,
Easify Team.
While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store.
For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product.
At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality.
Major Bugs Encountered (Critical for User Trust & Store Credibility)
Severe pricing and cart issues that make the store look like a scam
* The price displayed on the product page does not match the price in the cart.
* The cart shows a total of zero, even when products are added.
* The "Add to Cart" button gets stuck on a loading loop, preventing purchases.
* The cart total sometimes remains even when all products are removed.
* The cart counter in the header does not match the actual cart quantity.
Checkout & Ordering Issues
* Custom options do not appear in the cart for products with a minimum order quantity.
* The Edit button for cart items does not appear, even though it's enabled.
Unwanted & Broken Display Elements
* The wholesale pricing table appears on pages where it shouldn’t.
* Discount text appears in the cart for products that don’t have discounts.
* Custom options appear as standalone products in “You may also like” and “Recently viewed” sections.
Inconsistent UX After Clicking "Add to Cart"
* On some pages, a pop-up modal appears instead of a redirect to the cart.
* On others, the button remains stuck on loading and never adds the product.
Dynamic Pricing & Custom Options Failing
* Product prices do not update dynamically when Easify add-ons are selected.
* Wholesale pricing table disappears on some product pages.
I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough.
If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it.
Thank you so much for sharing your experience with Easify Product Options! We’re absolutely thrilled to hear that you’re enjoying the app and that it’s been a positive addition to your store.
Your kind words about our attention to users and commitment to making things smooth and hassle-free mean a lot to us. We genuinely strive to put our users first, so it’s rewarding to know that our efforts are reflected in your experience.
If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help every step of the way!
Best regards,
Easify Team.
Great, easy to use app. Hannie answered fast and was very helpful.
Thank you so much for taking the time to share your experience with Easify Product Options. We're so happy to hear that you've found the app easy to use. Creating a smooth and intuitive experience for merchants like you is one of our top priorities.
It’s also wonderful to know that Hannie was able to support you quickly and provide the help you needed. We always aim to respond promptly and offer solutions that make your setup process easier, and it’s great to hear that reflected in your experience.
If you ever have more questions, run into challenges, or simply want to explore more ways to get the most out of Easify, please don't hesitate to reach out. We're always here and ready to help you grow your store with confidence.
Best regards,
Easify Team.
The team solved my problem quickly and immediately, thank you very much!
Thank you for your feedback! We're really glad to hear that Easify Product Options was able to meet your needs and that our team resolved your issue quickly. Providing prompt and reliable support is something we always strive for, so it’s great to know we could assist you when needed.
If you ever have any more questions, run into any issues, or want to explore more features, please don’t hesitate to reach out. Our support team is available 24/7 via live chat, and we’re always happy to help in any way we can.
Thanks again for your support, we truly appreciate it!
Best regards,
Easify Team.
excelent app and excelent support, fast answers from theyr support team. I recomand this app.
Thank you so much for your kind words and support! We’re thrilled to hear that you’ve had a great experience with Easify Product Options and that the app has been working well for your store.
It’s especially rewarding to know that our support team has been able to assist you quickly and effectively. We take pride in being responsive and making sure every user feels supported, no matter the question or challenge.
Your recommendation means a lot to us. If there’s ever anything more we can do to help, or if you’d like to explore additional features, please don’t hesitate to reach out. We’re always here and happy to support you on your journey.
Best regards,
Easify Team.
This app is amazing. You have so many option to put content on your productpage. You have a bulk modus where you can create any number of options at once, really nice.
I had some little issues to display the options, because i use different sections in my theme.
I contact Lich in the chat and this issue was solved in 5min. Thats it, all works perfectly.
I need some really big adjustments, with background colors, paddings etc. Charles said "no worries" and did it for me.
Many thanks for this app.
Thank you for your fantastic review! It's great to hear that you're enjoying the versatility and efficiency of the Easify Product Options app. We're also glad Lich could assist you quickly and resolve the display issue with your theme sections. Customer satisfaction is our top priority, and it's wonderful to see that everything is now working perfectly for you. Many thanks for choosing our app and sharing your positive experience. If you ever have more questions or need further assistance, we're here to help!
Best regards,
Easify Team.
I don't normally write reviews but today I was put in touch with Lin & They were super patient & kind and talked me through step by step what i had to do. I had a traumatic brain injury and now I struggle to hold conversations. Tech people often get impatient with the time it takes me to type & struggle when I get confused and find things hard to understand. I did have my husband helping but I was touched by her dedication to getting the job done and going above and beyond... It wasn't out of sympathy either because I didn't mention my problems. Now I can continue to add products that people will be able to personalise with ease! Thank you Lin! Thank you Easify for Shopify...Great product Fantastic customer service!
Thank you so much for taking the time to share your experience with us! We’re incredibly touched by your kind words and are so glad to hear that Lin was able to provide the support you needed. It’s wonderful to know that her patience and dedication made a difference, and we’re happy that you now feel confident moving forward with your store.
It’s important to us that every customer feels comfortable and supported. Your feedback means a lot to us and will definitely be shared with Lin and the rest of the team.
Thank you again for choosing Easify Product Options! We’re here to assist you whenever you need us.
Best regards,
Easify Team.
Fast service for minor issue, fixed within couple minutes
Thank you so much for your kind review! We’re really happy to hear that your issue was resolved quickly and that our team was able to step in and help right away. At Easify Product Options, we believe that even minor issues deserve fast, attentive support, so it's great to know we were able to fix things for you within just a few minutes.
We truly appreciate you taking the time to share your experience. Whether it’s a quick fix, a custom setup, or just exploring new features, our team is always here and ready to support you however we can.
Thanks again for being part of the Easify community. If you ever have more questions or need anything else, we’re just a message away!
Best regards,
Easify Team.
They have a great team, their support is excellent
Thank you so much for your kind and encouraging words. It truly means a lot to us to hear that you've had a positive experience with our team. At Easify Product Options, we put a lot of heart into not just building a flexible app, but also being here for our users whenever they need support.
Knowing that our team could be helpful and responsive makes all the effort worthwhile. We’re committed to being more than just a tool, we want to be a reliable partner in your business journey.
If you ever have more questions, feedback, or simply need a hand with something, please don’t hesitate to reach out. We’re always here and happy to support you in any way we can.
Warm regards,
Easify Team.
Absolutely amazing app. I have used different options apps on a previous website but this absolutely surpasses every single one. The options are endless adding everything you could possibly one. I also wanted to increase the box hight of my text input area when it was showing custom fonts and Violette helped me instantly! Cannot recommend using this app!
Thank you so much for your fantastic feedback! We’re delighted to hear that our Easify Product Options app has exceeded your expectations, especially compared to other options apps you’ve used before. It’s wonderful to know that you’ve found our range of options comprehensive and suited to your needs. Your recommendation means a lot to us, and we’re here to support you as you continue to explore all that our app has to offer. If you ever need further assistance or have more ideas to enhance your experience, don’t hesitate to reach out, we’re always here to help.
Best regards,
Easify Team.