Easify Product Options Variant
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
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I recently came across a Shopify app called Easify and my experience, especially with the support staff member Hoa, has been nothing short of exceptional. I installed the free version of Easify onto my Shopify store running on the Canopy 5.1.1 theme and encountered an error during the setup due to a specific configuration of my theme. Wanting to give the app a fair assessment, I reached out to their support team for assistance.
In less than 10 minutes, Hoa had logged into my account as a collaborator and not only rectified the integration issue but also provided me with screenshots explaining what was done and how. This level of service, particularly for a free app, was truly surprising and something I am extremely grateful for. I haven't paid a dime for it yet, but the immediate and thorough support I received has convinced me that I will definitely be upgrading to a paid version soon. This app, with its incredible support, has genuinely easified my Shopify experience.
Thank you for your generous compliments! We truly appreciate hearing about the positive experiences you've had with both our app and our support team. Your feedback serves as a powerful motivator for us to maintain our commitment to exceptional service. It reinforces our mission, which is to simplify your Shopify experience. Should you ever require more assistance or have further inquiries in the future, please feel free to get in touch. We're always here to lend a helping hand!
Best regards,
Easify Team.
I've only been using the app for the first day, but I can't help but admire the support team (Lich)! It would have been easier to move settings such as text color into the UI, but all my requests were met upon request.
Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.
Great Product and the Help team are fast and Effiecient!
Thank you so much for taking the time to share your positive experience with Easify Product Options app! It's amazing to hear that you find our product great and that our help team is delivering fast and efficient assistance. Your feedback is truly appreciated, and it motivates us to continue providing the best possible service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you and ensuring you have a seamless experience!
Best regards,
Easify Team.
Great support, awesome product, love it!
Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.
I had some questions and minor adjustments I had to make with the app, but customer service staff, Hoa did an amazing job in cooperating and helping me with these edits! Amazing!
Thank you for your valuable feedback! We're always here to help, so feel free to reach out if you need further assistance or have any more suggestions. Your satisfaction is our priority, and we're committed to delivering a seamless experience for our users.
Best regards,
Easify Team.
The most garbage app, I immediately recommend you TO NOT USE THIS. You can't even save any Options Sets, it's actually a bug, with no live chat.
I'm telling you right now, litterally, there is no save button, so you can not even use this app properly. It takes you 30 mins to figure out the entire app is not functioning. Absolute garbage, waste of time, nasty, ugly design, doesnt even integrate into any themes or page builders, such as PageFly.
DO NOT even bother, trust me.
Hi,
We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:
1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.
2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.
3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.
4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.
5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.
We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.
Thank you for your understanding and for bringing your concerns to our attention.
Best regards,
Easify Team.
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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.
Fonctionne parfaitement, service clientèle au TOP !!!
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application Easify Product Options ! Fournir un service client de qualité est une priorité pour nous, et c'est formidable d'entendre que vous avez eu une interaction positive avec notre équipe de support. Si vous avez d'autres questions, des retours ou besoin d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! Nous sommes impatients de continuer à répondre à vos attentes.
Cordialement,
Easify Team.
I am a small business from India, we make products out of fabric waste.
I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.
Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further.
Best regards,
Easify Team.
Best chat support from HOA ever! My problem was solved in less than 60 seconds, and I'm not a techie at all. I'm a non-profit volunteer trying to build a site on a shoe string. I was so grateful to find this app, and I was blown away by the quick, helpful customer service!!!
Thank you so much for your kind words! Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need further assistance, don't hesitate to reach out.
Best regards,
Easify Team.
Great app! Was looking for a free app to be able to add a couple of personalisation boxes to some product pages and this was quick and easy to use. I had some questions and Hoa came on chat and helped me straight away. Was able to add 2 persoanlisation boxes for name and size to my custom product pages within about 15 mins from getting app. highly recommend!
Thank you so much for taking the time to share your positive experience with Easify Product Options app! We're thrilled to hear that you found it easy to use and that it met your needs for adding personalization boxes to your product pages. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app.
Best regards,
Easify Team.