Easify Product Options Variant
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Es una aplicación muy fácil de usar, con muchas opciones y variantes que le puedes añadir a tus productos, y si en algún momento tienes dudas, puedes contactar con el chat en vivo que tienen.
En mi caso, contacté con Hoa quien me ayudó resolviéndome él mismo las dudas. ¡Es genial usar esta aplicación!
¡Muchas gracias por tu maravillosa reseña de nuestra aplicación Easify Product Options! Apreciamos mucho que te hayas tomado el tiempo de compartir tu experiencia positiva. Es genial saber que encontraste nuestra aplicación fácil de usar y que las numerosas opciones personalizadas fueron útiles para tus productos. Nos alegra especialmente que hayas tenido una excelente experiencia con nuestro soporte de chat en vivo. Esperamos que sigas encontrando útil nuestra aplicación a medida que haces crecer tu negocio. ¡No dudes en contactarnos si hay algo más en lo que podamos ayudarte!
Saludos cordiales,
Equipo de Easify.
Great app, and the support team "Lich" is awesome they fixed everything I needed in a few minutes.
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support team, especially Lich, was able to assist you promptly. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
Easify Team.
The customer service from Easify is incredibly helpful. I just downloaded the app for my store. The few issues I had for initially integrating it into my site were immediately solves by the Lich in customer service. They helped properly activating the app and were quick to customize things so it perfectly matched my brand colours, look, and font. This is the app you should invest in for expanding the variants of your products.
Thank you so much for taking the time to share your experience with Easify Product Options! It's great to hear that our customer service team was able to assist you promptly and effectively. Our goal is to ensure that every user has a seamless experience with our app, from integration to customization. Your feedback reaffirms our commitment to providing top-notch support for our users. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify.
Best regards,
Easify Team.
Great product and super helpful staff
Thank you so much for your kind words and positive feedback! It's great to hear that you're enjoying our Easify Product Options app and that our staff has been able to assist you effectively. Providing excellent customer service is one of our top priorities, so it's incredibly rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Excellent support from M. Lich! Thank you for the demo and the setup provided.
Thank you for your kind words about our support! We appreciate your feedback and are glad to hear that you found the demo and setup helpful. Our team is committed to providing assistance that exceeds expectations, and it's heartening to know that we could contribute to your positive experience. If there's anything else you need or if you have further questions, please don't hesitate to reach out. We value your business and the opportunity to serve you.
Best regards,
Easify Team.
Ive lost a lot of money with this app. For the majority of the orders, it doesn't charge my customers for the additional add ons.
Dear Ronnieflower Store Owner,
We sincerely apologize for the troubles you've encountered while using our app. It deeply concerns us to hear about the financial losses your store has incurred, and we understand the frustration this must have caused.
Upon thorough investigation, we have identified that the issue you faced is not directly attributed to our app but rather stems from recent API updates implemented by Shopify. These sudden alterations have disrupted the accuracy of order pricing, leading to the omission of additional add-ons in many cases. Although these changes were beyond our control, we acknowledge our responsibility as our app interfaces with the affected API.
In light of this, we are committed to rectifying the situation and compensating you for any losses incurred. We have devised a more stable solution that is independent of Shopify's API fluctuations to ensure seamless order processing moving forward. We have sent you an email outlining the details of this solution, but it appears you may have missed it. We urge you to review the proposed plan and consider giving us another opportunity to address your concerns.
Your satisfaction is of utmost importance to us, and we are dedicated to assisting you in resolving this matter promptly. Please grant us the chance to regain your trust and demonstrate the improvements we've implemented.
Thank you for your understanding and patience. We look forward to your response and the opportunity to serve you better.
Best Regards,
Easify Team.
While the app itself is a beautiful blend of form, functionality & design and it goes a step further by making it so easy to use and deploy, it is a pale second to the level of service and attention to detail by the support team. It is rare to come across a team that is eager to find solutions rather than take the easy way out and say it can’t be done. While I’m sure there are others on the team, my interactions with Net and Hoang have been the best that I’ve ever experienced with a company of any size. My use case is complex and it is reassuring to feel supported with a forward thinking and responsive team to find at a solution. Super!
Thank you immensely for your glowing review! Your satisfaction with our product is our utmost priority, and we are overjoyed to know that we have met your expectations. We cannot express how grateful we are for your kind words regarding our support team. If you ever have more questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here for you! Thank you again for choosing our app, and we look forward to continuing to exceed your expectations.
Best regards,
Easify Team.
Great app, great support.
Thank you so much for your kind words! It's awesome to hear that you're enjoying our Easify Product Options app and that our support team was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Great product!
I needed a bit of support when it came to linking up a few bits and bobs, and their support via Hoa was excellent, quick and responsive!
Really happy with the product overall!
Thank you!
Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's always rewarding for us to know that our efforts to provide quick and responsive assistance have made a difference in your experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out to us. We look forward to serving you and ensuring you have a continued positive experience.
Best regards,
Easify Team.
Awesome customer service! kudos. Very satisfied with this app.
Thank you so much for your kind words and positive feedback for Easify Product Options app! We strive to provide top-notch customer service and a seamless user experience, so it's truly rewarding to know that we've met your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you have any further feedback, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you even better in the future.
Best regards,
Easify Team.