Easify Product Options Variant
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
Recensioner (553)
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son muy resolutivos! increíble experiencia
¡Muchas gracias por compartir su experiencia! Nos alegra mucho saber que Easify Product Options ha cumplido con sus expectativas y que ha tenido una experiencia tan positiva. Nuestro objetivo es ser siempre resolutivos y ofrecer el mejor soporte posible, por lo que su comentario nos motiva a seguir mejorando. Si en algún momento necesita más ayuda o tiene preguntas, no dude en contactarnos; estamos aquí para ayudarle en lo que necesite. Gracias de nuevo por confiar en Easify Product Options y por su amable comentario.
Saludos cordiales,
Equipo Easify.
I had an issue, got on the chat with Lin from Easify and it got solved amazingly quick! Very great and and kind service!
Thank you so much for your kind words and positive review for Easify Product Options! We're thrilled to hear that Lin was able to assist you quickly and effectively. Providing great service and support is a top priority for us, and it's wonderful to know that we could help make your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Nice service, Nice function
Thank you so much for your positive feedback! We're thrilled to hear that you are enjoying both our customer service and the functionality of the Easify Product Options app. Your satisfaction is our top priority, and we're here to support you every step of the way. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your kind words!
Best regards,
Easify Team.
Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up.
It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first.
That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time.
So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time!
EDIT
Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do.
We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app.
I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store.
They also offered an extension to the trial as a result as well so great eventual service.
Your recent feedback has been invaluable to us, serving as a guiding light in our journey to enhance our customer service and elevate the quality of our app. Your initial insights provided us with a significant learning opportunity, prompting us to reflect and refine our approach.
With your revised feedback, we are further inspired to persist in our quest for improvement. Your candidness in pointing out areas for enhancement has been instrumental in our growth, and for that, we are sincerely grateful.
It brings us immense joy to know that our efforts have resulted in your satisfaction. Please know that the entire Easify team is dedicated to supporting you every step of the way. Your experience with our app is of paramount importance to us.
Once again, thank you for choosing Easify Product Options!
Best regards,
Easify Team.
Very good apps, and the customer service helped me a lot
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the Easify Product Options app and that our customer service team was able to assist you effectively. Your feedback is incredibly valuable to us and motivates us to keep improving. If you ever need further help or have any questions, please feel free to reach out. We're always here to support you!
Best regards,
Easify Team.
Great app and even better customer support. Support was always available and even when their developers had to get involved so solve an issue they've fixed our issue within a day. Super helpful and reliable. Recommend this app over other bundle building apps for sure.
Thank you so much for your kind words and for taking the time to share your experience with Easify Product Options app! Providing reliable and timely assistance is a top priority for us, so it's fantastic to know that we were able to resolve your issue promptly. We're committed to continuously improving and providing the best possible service to our users, so if you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
A game changer app that I couldn't recommend enough.
We needed an app that could provide multiple bundle options, mix and match, and inventory control all at the same time. Tried heaps of other apps until we found Easify. I must say their app features are so powerful and work perfectly for our needs.
The support from the dev team is impressive and second to none. They provided a solution to every question that I had and even customized the design for us on the product page, cart drawer and cart page to ensure a seamless shopping experience.
Thank you Hoa, Laura, Lin, Net, and Violette for your outstanding customer service!!
Thank you so much for sharing your experience with Easify Product Options app! It's truly rewarding to hear that our app has been a game changer for you and your business. It's great to know that we could provide solutions to all your questions and customize the design to ensure a seamless shopping experience for your customers. Thank you once again for choosing Easify, and please don't hesitate to reach out if you need anything else. We're here to help make your journey with Easify as smooth as possible!
Best regards,
Easify Team.
Hoa is the best support worker, fast and good help
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our support. Hoa and the entire team at Easify Product Options are dedicated to providing fast and effective assistance, and your kind words mean a lot to us. If you have any further questions or need more help in the future, please don't hesitate to reach out. We're always here to support you!
Best regards,
Easify Team.
The BEST development team!!!
I tried a few option set apps and Easify is by far my favorite. It's so easy to use and Violette, Lin, and the development team are always available to work through my problems and assist me throughout the entire process. Highly recommend!
Thank you so much for your fantastic review! It's wonderful to hear that Easify Product Options has become your favorite app and that you've found it easy to use. Violette, Lin, and the entire development team are dedicated to providing the best support possible, so your recognition means a lot to us. Your high recommendation motivates us to continue delivering top-notch service and improvements. If you ever need further assistance, we're here for you!
Best regards,
Easify Team.
The Easify Product Options app is exactly what we wanted. It allows people buying multiple tickets to events to list their names and the names of others they are buying for seating plans and dietary requirements. Installation was pretty simple and Violette at support helped me finalise the install so it looks seamless to the customer.
Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's great to hear that it has met your needs and provided a seamless experience for your customers. We're glad that Violette could assist you in finalizing the installation. Your feedback is invaluable to us, and we appreciate your continued trust in our app. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
Easify Team.