Easify Custom Product Options
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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I have had a few issues with this app such as how add ons are displayed in a cart, how they are displayed at check out and how addons are presented in bundles.
The cart issue was fixed very quickly. The checkout is not something they can change but it is not a big deal. We are working on the bundles issue.
I have been helped by Ann, Lin, Violette and Lich. They have all been extremely helpful, easy to communicate with and they have addressed all my issues within minutes of them being raised.
Superb service!!
Thank you for taking the time to share your experience with the Easify Product Options app. We’re glad we could quickly resolve the cart issue and appreciate your understanding about the checkout display.
It’s great to know that Ann, Lin, Violette, and Lich could help answer your questions and address concerns promptly. I’ll make sure to pass along your kind feedback to them, they’ll be happy to hear it.
If there’s anything else we can assist with, please feel free to reach out anytime. We’re here to help!
Best regards,
Easify Team.
Hannie is the best, I tried a few different option variant apps but this is by far the easiest to setup and get going. Also Violette from the team solved my issue completly and set it up so i could understand. now i have exactly what i am looking for more or less :D
Thank you so much for your amazing feedback! It's great to hear that you found the Easify Product Options app easier to set up compared to other option variant apps.Hannie and Violette will be so happy to know they made such a positive impact on your experience - helping our users feel supported and confident with their setup is always our goal.
If you have any further questions or need assistance down the line, feel free to reach out. We’re always here to help!
Best regards,
Easify Team.
Lin was amazing and super helpful. Resolved all of my issues and helped me fully customize the app to my needs for my website. Very timely with responses and making changes quickly. Couldn't be happier with the support and help that I've gotten so far!!
Thank you so much for your thoughtful review! We’re thrilled to hear that Lin provided such great support and was able to help you customize Easify Product Options to meet your specific needs. It’s important to us that our users feel supported every step of the way. Your satisfaction and positive experience are what we aim for, and it’s rewarding to know that we’ve hit the mark for you.
We’re here to make sure you continue to get the most out of the app, so please don’t hesitate to reach out if you have any questions or need further assistance. Thanks again for your kind words and trust in our app!
Best regards,
Easify Team.
All I can say is AMAZING! We installed three apps to help us with variation and they all were no where to be found for support. Then as a last resort we loaded this...and within minutes we had the support we needed to understand how to get this going on our website. Hannie was patient and professional and we are so grateful for all the patience and hard work! I recommend 100%
UPDATE...the next day, I needed them again and within minutes, Lich was there to assist and walked me through. This is an amazing app, and one layer at a time I'm falling more and more in love with not only the way it expanded our options, but the amazing level of support!
Wow, thank you so much for your amazing feedback! We’re beyond thrilled to hear about your positive experience with the Easify Product Options app and our support team.
We're delighted that the app is meeting your needs and helping expand your options. Your kind words truly mean a lot to our team, and we're here whenever you need us again. Thank you for the heartfelt recommendation, and we look forward to continuing to support you as you explore more of the app!
Best regards,
Easify Team.
This app is a fantastic addition to my shop offering numerous options for a personalized experience. Customer service is very courteous, helpful and quick to respond. Violette was a pleasure to speak with and any issue has always been promptly solved.
Thank you for your kind words! We're delighted to hear that the Easify Product Options app has enhanced your shop by offering various personalization options. It's wonderful to know that our customer service team made a positive impression and was able to address your issues promptly. Your satisfaction is our top priority, and we're so pleased that you had a great experience with both the app and our support. If you ever need further assistance or have more feedback, please don't hesitate to reach out.
Best regards,
Easify Team.
Hands down the best options app you will ever need! The development team is super quick and Viollette was super great at communicating and getting my specific issue sorted within 2 business days! Previously used infinity options, which lacked this level of support. Now migrating all my option sets over to Easify. Thankyou again Team
Thank you so much for your incredible feedback! We’re thrilled to hear that you consider Easify Product Options the best options app for your needs. It’s wonderful to know that our development team was able to address your issue quickly, and we’re especially glad that Violette provided the communication and support you were looking for.
We appreciate you choosing to migrate all your option sets over to Easify, and we’re here to support you every step of the way. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Thank you again for your trust!
Best regards,
Easify Team.
Simple to use and great fast customer support (even at midnight!). Would definitely recommend. Tracy was super helpful
Thank you so much for the wonderful review! We're thrilled to hear that you've found Easify Product Options simple to use and that our support team, especially Tracy, was able to assist you quickly, even at midnight!
We know how important it is to get help right when you need it, no matter the time, so it really means a lot to hear that Tracy made a positive impact. We’ll be sure to pass along your kind words to her!
Thanks again for the recommendation. If you ever need anything else, we’re always here and happy to help.
Best regards,
Easify Team.
This app is pretty easy and has lot of options to use..we can customize according to our requirements.. the support especially violette was very helpful and supportive in setting up..looking forward to using more features from this app!
Thank you so much for your wonderful review! We're glad to hear that you find our Easify Product Options app easy to use and versatile enough to meet your needs. It’s great to know that Violette was able to assist you in getting everything set up smoothly. As you explore more features, we're here to help whenever you need it. Please don’t hesitate to reach out if you have any questions or require further assistance.
Best regards,
Easify Team.
Not only is the product great - the help was phenomenal! They were quick to reply and provided easy to follow demos via Loom - such great service to help with quick and effective set up for templates. I trialled 3 paid-for platforms in total and Easify was by far the best all around - ease of use, user friendly, great customer service & help.
Thank you so much for your feedback! We’re thrilled to hear that Easify Product Options stood out among the apps you tried. Your kind words about the app and our customer service mean a lot to us, and we’re so glad we could provide the support you needed. If you ever have more questions or need further assistance, please don’t hesitate to reach out, we’re here to help. Thanks again for choosing our app!
Best regards,
Easify Team.
This is the worst app I have ever used in my life. All the time I spent setting up this app feels like a complete waste. So many errors—literally dozens of them. Even the basic functions don’t work. Today, my customer made a payment, but the options I set through this app were not reflected during checkout, so I had to send the product at a loss. I can’t believe such a ridiculous situation is happening! And when I tried to report this critical error, I couldn’t even access the app. This is by far the worst, absolutely the worst service I’ve ever experienced.
Dear NYC Bouquet Delivery Store Owner,
We sincerely apologize for the issues you've experienced with the Easify Product Options app. We've made several attempts to reach out and offer our assistance, but unfortunately, we haven't been able to connect. We truly hope you'll give us one more chance to address and resolve these concerns for you.
Your problem with the missing price on your order was due to the Add-on product being set to Draft in your setup, which prevented its associated price from being included. It was our mistake not to make the setup guide clearer for you. We would greatly appreciate the opportunity to review your setup to ensure everything is configured correctly and to prevent any similar issues.
Additionally, when you reported the problem, we were in the process of performing a brief upgrade to comply with Shopify’s requirements, which caused a minor downtime. However, this upgrade was not related to the missing price issue, which was solely due to the Add-on product being unpublished.
We understand that you might be frustrated with our app and may have doubts about our explanations. Please know that our entire team is dedicated to resolving this situation and we genuinely hope you’ll reconsider.
We are here to assist you and are committed to your satisfaction. Your feedback is invaluable to us, and we respect every customer who uses our app.
We look forward to hearing from you.
Best regards,
Easify Team.