Recensioner (247)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
31 mars 2024

I love that they give multiple extra options and the customer service was able to assist with my issues!

j Briélle
USA
2 månader användning av appen
Easify svarade 2 april 2024

Thank you so much for taking the time to share your feedback with Easify Product Options app! It's great to hear that you're enjoying the options we provide and that our customer service team was able to assist you effectively with any issues you encountered. Your satisfaction is our top priority, and we're always here to help whenever you need assistance or have any questions. We look forward to serving you even better in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you once again for choosing our app!
Best regards,
Easify Team.

3 april 2024

Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!

Whitehawkes
Storbritannien
2 månader användning av appen
Easify svarade 4 april 2024

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Dat and Laura were able to provide you with excellent and fast support to seamlessly integrate our app into your Shopify store. Providing top-notch service is always our priority, and we're glad to hear that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for your kind words.
Best regards,
Easify Team.

Redigerat 8 april 2024

I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance.

I highly recommend this app and their customer support.

DivaSilver
Rumänien
Ungefär en månad användning av appen
Easify svarade 4 april 2024

Dear DivaSilver Store Owner,
We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority.

Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email.

One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident.

We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction.

As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further.

Thank you for your understanding and patience as we work to resolve this matter.

Best regards,
Easify Team.

5 juni 2024

Hoa in customer service helped me with all my questions and went above and beyond to solve everything he is great, and great experience so far with the app.

MenCity
Mexiko
Ungefär en månad användning av appen
Easify svarade 7 juni 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Easify Product Options app and that Hoa was able to assist you effectively. Our team is dedicated to providing the best customer service possible, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

12 maj 2024

The app so far has been a challenge- only to find out that my stores theme was to blame not the app! Violette at customer service was amazing as she navigated my struggles and stress of what I felt was an easy issue turned to extreme re-coding on the apps site just to help me! I highly suggest this app and I truly look forward to digging in deeper and seeing all the amazing features this app can do for my business!

Two Cute Boutique MN
USA
2 dagar användning av appen
Easify svarade 14 maj 2024

Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that Violette could assist you through the challenges you faced. It's our priority to ensure our users have the best experience possible, and it's wonderful to know she helped ease your stress and resolve the issue. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way!
Best regards,
Easify Team.

3 juni 2024

Great app to add in drop down menus, fantastic customer service!

Skateworks
USA
5 månader användning av appen
Easify svarade 4 juni 2024

Thank you for your fantastic review! We're glad to hear that you find our Easify Product Options app useful for adding dropdown menus and that you had a positive experience with our customer service. Your feedback is greatly appreciated and inspires us to keep delivering top-notch service. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

17 maj 2024

Easify does just that - makes everything easier!
Thanks to Violette for very helpful, and quick service too.

My Store
USA
12 dagar användning av appen
Easify svarade 19 maj 2024

Thank you so much for your kind words! It's fantastic to hear that our Easify Product Options app is living up to its name and making your experience smoother. Violette is thrilled to have been of assistance to you promptly. We're dedicated to providing excellent service, so if you ever need further assistance or have any suggestions for improvement, feel free to reach out. We're here to help!
Best regards,
Easify Team.

3 maj 2024

A great solution that has met our needs. The customer service is outstanding!

Little Links Handmade
USA
2 månader användning av appen
Easify svarade 4 maj 2024

Thank you so much for your kind words! It's wonderful to hear that our Easify Product Options app has been a great solution for you and has met your needs. Providing outstanding customer service is something we take pride in, so it's incredibly rewarding to know that it has made a positive impact on your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app.
Best regards,
Easify Team.

18 juni 2024

This app is very powerful and easy to use. The customer service team is really good and supportive, thanks to Lin and Lich's quick action to help my front end to fix the UX/UI within a short period of time, strongly recommended!

city'super neighbourhood
Frankrike
9 dagar användning av appen
Easify svarade 20 juni 2024

Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you find our Easify Product Options app easy to use. It's also great to know that our customer service team, especially Lin and Lich, provided quick and supportive assistance to enhance your UX/UI. At Easify, customer satisfaction is our top priority, and we're dedicated to delivering excellent service and user-friendly solutions. Your feedback means a lot to us and inspires us to keep improving. If you have any more questions or need further assistance in the future, please feel free to reach out. We're always here to help!
Best regards,
Easify Team.

29 april 2024

I trade VOPO to Easify, I got more options to parameter my products AND I saved money!!
The support is also very helpful. Thank you to Violette!

Acrylic United States
USA
29 dagar användning av appen
Easify svarade 30 april 2024

Thank you so much for taking the time to leave us such a wonderful review! It's great to hear that you made the switch to Easify Product Options and found it to be a valuable upgrade from your previous app. Providing you with more options to customize your products while saving you money is exactly what we aim for. Violette will also be delighted to know that her assistance made a positive impact on your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help you make the most out of our app. Thanks again for choosing us!
Best regards,
Easify Team.