Easify Product Options Variant

Easify Product Options Variant

รีวิว (511)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 96% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
5 พฤศจิกายน 2024

Easify Product Options has built an excellent app. The app is essential our website's functionality. The support team at Easify is amazing! Violette and Linn have promptly resolved any little issues that have arisen. It's very reassuring to have a support team that's so knowledgeable, friendly, and very quick to resolve any issues.

Masterpiece Doors
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Easify ตอบแล้ว 6 พฤศจิกายน 2024

Thank you so much for your thoughtful feedback! We're thrilled to know that Easify Product Options has become such an important part of your site. It’s great to hear that Violette and Linn have been able to help whenever small issues have come up. Our support team truly strives to be responsive, knowledgeable, and friendly, so it’s wonderful to hear that this has made a difference for you. We're here whenever you need us. Thanks again for sharing your experience!

Best regards,
Easify Team.

7 พฤศจิกายน 2024

Hannie was very helpful in helping me fix my issues and adding fonts, files and text boxes to my product.

Lazerproworx
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
14 ตุลาคม 2024

Great app! Does everything I need. I had some issues with setting up and support is incredible, Violette helped me through every step and they also have very responsive online chat!

Sparkle Name Badges
ออสเตรเลีย
10 เดือน ในการใช้แอป
Easify ตอบแล้ว 15 ตุลาคม 2024

Thank you so much for your kind words! We’re thrilled to hear that Easify Product Options is meeting your needs and that Violette was able to guide you through the setup process. Our team strives to provide top-notch support, and we’re happy you found the online chat helpful and responsive.

If you ever have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Best regards,
Easify Team.

26 กันยายน 2024

An attribute product option APP with very comprehensive functions that match our shop. We are very impressed by their prompt customer service and tech support. Thank you.

IronWroughtDoors
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Easify ตอบแล้ว 29 กันยายน 2024

Dear IronWroughtDoors Store Owner,

Thank you so much for your kind review of our Easify Product Options app! It’s truly been an honor to support your store over the past year. While there may have been challenges along the way, please know that our team is always dedicated to providing the best support possible and resolving any issues promptly.

We can’t express enough how grateful we are for your continued trust. Our hope is to keep supporting you just as we have in the past and for many years to come.

Rest assured, we’ll always be here to stand by you and help your store succeed!

Best regards,
Easify Team.

30 ตุลาคม 2024

Very useful app and reasonably priced. Customer service very responsive and helpful. Highly recommend it

Shopla
สหราชอาณาจักร
7 เดือน ในการใช้แอป
Easify ตอบแล้ว 31 ตุลาคม 2024

Thank you so much for your kind review! We’re thrilled to hear that you find the Easify Product Options app both useful and well-priced. Providing responsive and helpful support is a top priority for us, and it’s wonderful to know we’ve met your expectations.

Your recommendation means a lot, and we’re here anytime you need assistance or have new ideas to explore. Thanks again for choosing Easify to support your store’s journey!

Best regards,
Easify Team.

19 กันยายน 2024

Best Support from Team, Lin is the person who addressed my issue,
Spent more time with my issue and solved it perfectly

Well done team!

ColourCrafts
อินเดีย
11 เดือน ในการใช้แอป
Easify ตอบแล้ว 22 กันยายน 2024

Thank you so much for your thoughtful feedback! We're really happy to hear that Lin was able to take the time needed to address your issue and that everything was resolved to your satisfaction. We always aim to provide thorough and attentive support, so it’s great to know that Lin's efforts made a difference for you.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!

Thanks again for choosing our Easify Product Options app, and we look forward to continuing to support you!

Best regards,
Easify Team.

26 ตุลาคม 2024

Lich is an amazing support assistant. Great app, amazing and fast support.

Satus Baltic
ลิทัวเนีย
5 เดือน ในการใช้แอป
Easify ตอบแล้ว 27 ตุลาคม 2024

Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been a good fit for your needs, and it’s wonderful to know that Lich was able to assist you quickly. Our team always aims to be helpful and responsive, so it’s great to hear we could make a positive difference.

If you ever have any other questions or need help with anything, don’t hesitate to reach out. We’re here to support you however we can.

Thanks again for choosing Easify, and for sharing your experience with us!

Best regards,
Easify Team.

27 กันยายน 2024

BEWARE!!!!!

This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail.

1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost.

2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers.

3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients.

4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again.

5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean.

Final verdict, avoid this app before you make commitment in it.

Line & Stitch
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
Easify ตอบแล้ว 8 ตุลาคม 2024

Dear Line & Stitch Owner,

We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store.

For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users.

Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you.

We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding.

Best regards,
Easify Team.

9 ตุลาคม 2024

Excellent app, the interface is easy & the pricing is great for a small business. Their customer support is the best. Any issue or question I have, they’ve solved, and done it quickly. Great app & service.

Sweetheart Prints
สหรัฐอเมริกา
5 เดือน ในการใช้แอป
Easify ตอบแล้ว 11 ตุลาคม 2024

Thank you for your kind words! We’re really glad to hear that you find our Easify Product Options app easy to use and that the pricing works well for your business. It’s also great to know that our customer support team has been able to assist you quickly with any issues or questions you’ve had.

We appreciate you taking the time to share your experience, and your support means a lot to us. If you ever need anything or have suggestions for us, feel free to reach out. We're here to help!

Best regards,
Easify Team.

29 กันยายน 2024

Great App. Great Support Team. 100% Recommend

Bailena
เยอรมนี
6 เดือน ในการใช้แอป
Easify ตอบแล้ว 1 ตุลาคม 2024

Thank you so much for your incredible review! We’re truly grateful for your kind words and are thrilled to hear that you’re enjoying Easify Product Options app. Providing a seamless experience is our top priority, and it's rewarding to know that we’ve met your expectations. Your recommendation means a lot to us and motivates our team to continue delivering the best service possible.

If you have any questions or need assistance as you explore more features of the app, please don’t hesitate to reach out. We're always here to help!

Best regards,
Easify Team.