Easify Custom Product Options
ตรงตามมาตรฐานคุณภาพสูงสุดของ Shopify ในด้านความเร็ว การใช้งานง่าย และมูลค่าของผู้ขาย
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Fantastic app with excellent customer service—highly recommended!
Thank you so much for your kind words! We're truly glad to hear that you're enjoying Easify Product Options and that our customer service has been a positive part of your experience. We work hard to build a tool that’s both powerful and easy to use, and it means a lot to know it’s making a difference for your store.
Our support team is always here to help, whether it’s answering questions, assisting with setup, or guiding you through more advanced configurations. If you ever run into anything or just want to explore more of what the app can do, don’t hesitate to reach out, our live chat is available 24/7.
Thanks again for your support and recommendation! It truly means a lot to us, and we’re excited to keep supporting you and your store.
Best regards,
Easify Team.
So far very nice app, does exactly what I was looking for, even the free version.
Good service team! At first the options didn't appear into the cart and order summary, but after contacting the team they fixed this for me with an extra code! If you have the Dawn theme and it doesn't work, just reach out to the support by chat and they will help you out (like Lin did for me!)
Thank you for sharing your experience! We’re delighted to hear that Easify Product Options has been a great fit for your needs. Your kind words about our service mean a lot to us, and we’re always here to help if any other questions or challenges come up. Thank you again for choosing Easify Product Options, and we’re excited to continue supporting your store’s success!
Best regards,
Easify Team.
o app é incrível, fácil de configurar e usar. o suporte quando preciso é rápido e atencioso. com certeza um app indispensavel em toda loja
Muito obrigado por compartilhar sua experiência tão positiva com o Easify Product Options! É gratificante saber que nosso app tem sido fácil de configurar e usar para você, e que está atendendo bem às necessidades da sua loja.
Ficamos especialmente felizes em saber que o nosso time de suporte conseguiu ajudar de forma rápida e atenciosa quando você precisou. Esse é exatamente o tipo de experiência que buscamos oferecer a todos os nossos usuários – um app confiável, funcional e um suporte sempre presente para garantir que tudo funcione da melhor forma possível.
Saber que você considera o Easify Product Options indispensável nos enche de orgulho e reforça ainda mais o nosso compromisso em continuar evoluindo e oferecendo soluções que realmente fazem a diferença no dia a dia das lojas Shopify.
Se surgir qualquer dúvida, sugestão ou se precisar de ajuda no futuro, estaremos sempre aqui para apoiar você!
Atenciosamente,
Equipe Easify.
Das Support Team ist stets erreichbar, hilfsbereit und lösungsorientiert. Toller Service. Besonderer Dank gilt bei unserem Anliegen Violette. ;-)
Vielen herzlichen Dank für Ihre 5-Sterne-Bewertung! Es freut uns sehr zu hören, dass Sie eine so positive Erfahrung mit Easify Product Options gemacht haben und dass unser Support-Team Ihnen zuverlässig zur Seite stand. Es bedeutet uns viel zu wissen, dass Sie unser Team als hilfsbereit, lösungsorientiert und jederzeit erreichbar erlebt haben – genau das ist unser Ziel.
Ein besonderes Dankeschön für die Erwähnung von Violette – wir werden Ihre netten Worte auf jeden Fall an sie weiterleiten. Es ist für unser gesamtes Team sehr motivierend zu hören, dass unsere Unterstützung einen echten Unterschied gemacht hat.
Falls Sie weitere Fragen haben, auf Herausforderungen stoßen oder einfach mehr aus der App herausholen möchten, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind rund um die Uhr per Live-Chat für Sie da und helfen Ihnen jederzeit gerne weiter.
Mit freundlichen Grüßen
Ihr Easify Team.
Excellent help! Fixed the issue immediately.
Thank you so much for your kind feedback and for using Easify Product Options! We’re really happy to hear that our team was able to assist you quickly and resolve the issue right away.
Providing timely, helpful support is always our goal, so it’s great to know we could make things easier for you. Your feedback is truly appreciated and motivates us to continue delivering the best experience possible.
If you ever need anything else or have more questions, don’t hesitate to reach out. We’re always here and happy to help.
Thank you again for your support!
Best regards,
Easify Team.
Easify helped me present a pretty gnarly set of customizations, options and add-ons (some free, some that involve upcharges, some that require file uploads) in a way that's really attractive and intuitive. The different ways of presenting options, and especially the use of conditionals to only reveal extra stuff when necessary, were game changing for my store.
I was extremely happy to learn that they offer fast, friendly support 24x7 -- way better/more than I expected. When I set up something wrong with my shipping settings, Violette was able to quickly diagnose and fix the problem, getting me back on track lickety split!
Thank you so much for taking the time to share your experience with the Easify Product Options app! We’re glad to hear you had a positive experience with our support team. Providing fast and friendly assistance is a priority for us, and it’s rewarding to know that Violette was able to quickly diagnose and resolve your issue.
Your satisfaction is important to us, and we’re here to support you whenever you need help. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re committed to ensuring your experience with Easify remains positive!
Best regards,
Easify Team.
Great app for product personalization! Our customers love designing their own jewelry, and the interface is clean and easy to use. Support is fast and helpful — big thanks to Anne for her amazing assistance!
Thank you so much for your fantastic review! We're thrilled to hear that Easify Product Options has been a great fit for your jewelry store and that your customers are enjoying the ability to personalize their own pieces. That’s exactly the kind of experience we designed the app to deliver.
We’re also so happy to hear that Anne was able to provide fast and helpful support. She’s always dedicated to making sure our users feel confident and supported, and your kind words will mean a lot to her.
If you ever want to explore more ways to enhance your product personalization experience, feel free to reach out anytime. We’re always here to help.
Best regards,
Easify Team.
App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!!
Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying Easify Product Options and that our support team, especially Hannie, provided the assistance you needed. Your kind words truly mean a lot, and we’ll be sure to share your feedback with her, she’ll be thrilled to know she made a positive impact.
We truly appreciate your 4-star rating, and we’d love to learn how we can make your experience even better. If there’s anything specific that could help us earn that 5th star, whether it’s improvements to the app or enhancing our support, we’re all ears. Your feedback is invaluable in helping us grow and provide the best possible experience.
Thank you again for choosing Easify Product Options. We’re always here whenever you need us and look forward to continuing to support your success.
Best regards,
Easify Team.
Outstanding support, they helped me and fulfilled all my requests
Thank you so much for your kind words and for sharing your experience with Easify Product Options! We're truly glad to hear that our support team was able to assist you and fulfill all your requests.
Providing helpful, responsive, and thorough support is something we always strive for, so it means a lot to know we could meet your expectations. Your feedback encourages us to keep improving both the app and the service we provide.
If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here and happy to help.
Best regards,
Easify Team.
While Easify’s customer support is exceptional, unfortunately, that doesn't make up for the fact that the application itself is highly unstable, filled with critical bugs, and simply not reliable for a professional e-commerce store.
For over two months, I have been in a constant back-and-forth with their team, reporting issues that they would fix, only for even more serious bugs to appear. I genuinely felt like I was acting as a tester for their app, rather than using a fully developed and stable product.
At one point, I was even willing to remove my purchased and installed Shopify theme, believing that the excessive bugs were due to a compatibility issue with Easify. However, after switching to another app, all issues were resolved, proving that the root problem was indeed Easify’s unstable core functionality.
Major Bugs Encountered (Critical for User Trust & Store Credibility)
Severe pricing and cart issues that make the store look like a scam
* The price displayed on the product page does not match the price in the cart.
* The cart shows a total of zero, even when products are added.
* The "Add to Cart" button gets stuck on a loading loop, preventing purchases.
* The cart total sometimes remains even when all products are removed.
* The cart counter in the header does not match the actual cart quantity.
Checkout & Ordering Issues
* Custom options do not appear in the cart for products with a minimum order quantity.
* The Edit button for cart items does not appear, even though it's enabled.
Unwanted & Broken Display Elements
* The wholesale pricing table appears on pages where it shouldn’t.
* Discount text appears in the cart for products that don’t have discounts.
* Custom options appear as standalone products in “You may also like” and “Recently viewed” sections.
Inconsistent UX After Clicking "Add to Cart"
* On some pages, a pop-up modal appears instead of a redirect to the cart.
* On others, the button remains stuck on loading and never adds the product.
Dynamic Pricing & Custom Options Failing
* Product prices do not update dynamically when Easify add-ons are selected.
* Wholesale pricing table disappears on some product pages.
I tried everything to make this work. I invested time, patience, and effort, thinking the bugs would eventually be resolved, but every fix led to more issues. In the end, I had to switch to another app and redo my entire setup because Easify simply wasn’t stable enough.
If you need a reliable, bug-free solution for product customization, I strongly do not recommend this app. It’s a nightmare to maintain, and the risks of it breaking your store are simply not worth it.
Thank you so much for sharing your experience with Easify Product Options! We’re absolutely thrilled to hear that you’re enjoying the app and that it’s been a positive addition to your store.
Your kind words about our attention to users and commitment to making things smooth and hassle-free mean a lot to us. We genuinely strive to put our users first, so it’s rewarding to know that our efforts are reflected in your experience.
If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. We’re here to help every step of the way!
Best regards,
Easify Team.