Easify Product Options Variant
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This is the best app ever!!!! Can't believe it offers unlimited option set and no watermark in free plan. Thank you so much!
Thank you so much for your incredibly kind words for our Easify Product Options app! It's awesome to hear that you're loving our app and that you're pleased with the unlimited option set and no watermark in the free plan. Your support means the world to us and motivates us to keep delivering the best experience possible. If you ever have any questions or suggestions, feel free to drop us a line. Thanks again for choosing us!
Best regards,
Easify Team.
I just can give 5 stars, would be glad if I could give more stars!
They improved the app to fit my requiremoent and developed a whole new feature for me.
I have searched months for this feature and couldn´t find any app for my problem.
They had supported me perfect and improved the app till it fits perfect!
The whole process I received feedback about the status and how to setup the app. So in conclusion:
Great Support, great developers and I am glad that I have choosen this app!
Thank you immensely for your glowing review! We're honored to have been able to provide the solution you've been seeking. Our team is dedicated to providing top-notch support and continuously improving our app to ensure it aligns perfectly with your needs. Feedback like yours reinforces our commitment to excellence and motivates us to keep delivering exceptional service.
It's been a pleasure working with you throughout the process. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Easify Product Options. We look forward to continuing to serve you and exceed your expectations in the future.
Best regards,
Easify Team.
Hoa in customer service helped me with all my questions and went above and beyond to solve everything he is great, and great experience so far with the app.
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Easify Product Options app and that Hoa was able to assist you effectively. Our team is dedicated to providing the best customer service possible, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
Installed this app today as I was looking for a seamless and better process for providing gift wrapping and offering a hand-written gift card with products and I spent several hours setting all of this up.
It looked great and I was really impressed with the app however I discovered an issue with the app. By linking a product with required options as a custom product option in this app (such as a custom message to hand-write on a gift card), this app was allowing it to be added to cart with no message field populated so it was not honouring the adding to cart process and requesting that required fields are populated first.
That itself wasn't really the issue though. It's an oversight by the app developers so I brought this to their attention only to spend 30+ ridiculously painful minutes of my life trying to explain what the issue was to a customer service rep who completely did not understand, grasp or get what I was saying - even with accompanying with screenshots and highlighting fields/problems. It was completely stupid and one big waste of my time.
So I am leaving this review to warn others that this app will add products to cart without required fields set (if you are linking an actual product to a custom option) and if you need support, it is absolutely abysmal - don't waste your time!
EDIT
Since writing this 1 star review, I was followed up my a product manager who was much competent and understanding of my issue who worked with me to find a way to achieve what I was trying to do.
We did identify an issue where you can't use non-product-linked custom options with products that are on discount however I believe that is one of the millions of bugs with Shopify itself rather than this app.
I am changing my 1 star review to a 5 star review as a result of this follow up dealing with competent members of their team that worked with me to find a solution for our store.
They also offered an extension to the trial as a result as well so great eventual service.
Your recent feedback has been invaluable to us, serving as a guiding light in our journey to enhance our customer service and elevate the quality of our app. Your initial insights provided us with a significant learning opportunity, prompting us to reflect and refine our approach.
With your revised feedback, we are further inspired to persist in our quest for improvement. Your candidness in pointing out areas for enhancement has been instrumental in our growth, and for that, we are sincerely grateful.
It brings us immense joy to know that our efforts have resulted in your satisfaction. Please know that the entire Easify team is dedicated to supporting you every step of the way. Your experience with our app is of paramount importance to us.
Once again, thank you for choosing Easify Product Options!
Best regards,
Easify Team.
Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.
Thank you so much for taking the time to share your experience with our Easify Product Options app! It's awesome to hear that you find it to be a valuable tool for enhancing the visual appeal of your products. Your kind words about our customer service team truly warm our hearts. We strive to offer fast and helpful assistance to all our users, and it's incredibly rewarding to know that our efforts are making a difference. Thank you once again for your glowing review. We are committed to continuously improving our app and services to meet your needs and exceed your expectations. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're here to help!
Best regards,
Easify Team.
Great app to add in drop down menus, fantastic customer service!
Thank you for your fantastic review! We're glad to hear that you find our Easify Product Options app useful for adding dropdown menus and that you had a positive experience with our customer service. Your feedback is greatly appreciated and inspires us to keep delivering top-notch service. If you have any other suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.
This app is very powerful and easy to use. The customer service team is really good and supportive, thanks to Lin and Lich's quick action to help my front end to fix the UX/UI within a short period of time, strongly recommended!
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you find our Easify Product Options app easy to use. It's also great to know that our customer service team, especially Lin and Lich, provided quick and supportive assistance to enhance your UX/UI. At Easify, customer satisfaction is our top priority, and we're dedicated to delivering excellent service and user-friendly solutions. Your feedback means a lot to us and inspires us to keep improving. If you have any more questions or need further assistance in the future, please feel free to reach out. We're always here to help!
Best regards,
Easify Team.
The app so far has been a challenge- only to find out that my stores theme was to blame not the app! Violette at customer service was amazing as she navigated my struggles and stress of what I felt was an easy issue turned to extreme re-coding on the apps site just to help me! I highly suggest this app and I truly look forward to digging in deeper and seeing all the amazing features this app can do for my business!
Thank you so much for taking the time to share your experience with our Easify Product Options app! It's great to hear that Violette could assist you through the challenges you faced. It's our priority to ensure our users have the best experience possible, and it's wonderful to know she helped ease your stress and resolve the issue. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help every step of the way!
Best regards,
Easify Team.
Easify does just that - makes everything easier!
Thanks to Violette for very helpful, and quick service too.
Thank you so much for your kind words! It's fantastic to hear that our Easify Product Options app is living up to its name and making your experience smoother. Violette is thrilled to have been of assistance to you promptly. We're dedicated to providing excellent service, so if you ever need further assistance or have any suggestions for improvement, feel free to reach out. We're here to help!
Best regards,
Easify Team.
Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!
Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Dat and Laura were able to provide you with excellent and fast support to seamlessly integrate our app into your Shopify store. Providing top-notch service is always our priority, and we're glad to hear that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for your kind words.
Best regards,
Easify Team.