Easify Custom Product Options

Have used this app for a year and enjoy it. The support has been INCREDIBLE. I've asked really specific questions for a niche request and they have been able to help me problem solve wonderfully. Thank you Easify :)

I had some trouble with one of my option sets showing on a product, I spoke with Anne in the support team and she was able to help me get it up and running again quickly. I really appreciate the quick help provided, this app has made it so easy to offer customisable options on our site. Thank you

I love working with Easify for custom product options for my engraved jewelry. The customer support is amazing, very quick to help out whenever you have any issues. The app is easy to use and set up with a lot of options that you can use. I highly recommend!

Fantastic options for adding things as a purchase 'add-on'. I'm a printmaker and I use it for framing. The customer support is also amazing!

Great product, which allows me to make very customized boxes for our customers. I'm very happy with the app and the top customer service which I received from Clove. She was quick and extremely helpful.

The features of the product are exactly what I was searching for but the best part is the support. The response time was super quick and they resolved my problems with the dev-team in 24 h. Clove and Alice both assisted me really well!

The app is great and is exactly what we needed for our many custom engraved options. It is easy to use and looks professional.

The customer service is awesome! Alice and the development team easily helped me when I needed help with updating invoices.

Our products are all customizable, so this app has been a game changer in terms of easily setting up product options and personalizations. Couldn't do without it! Service has always been very helpful and quick, and I really appreciate their existing templates to be able to see all possible capabilities.

Wow! I worked with Hannie to get this app up and running on my store, and couldn’t be more impressed. The Easify team has clearly put a lot of thought and effort into building robust customization features. After years of frustration with other personalization apps, I resorted to coding my own solutions - but this app truly has everything a custom shop needs and is easy to maintain - including enabling personalization options in the cart and on the product page, live preview capabilities, custom html, google fonts and more. Highly recommend for anyone serious about offering seamless, professional customization options in their store!

We had a very disappointing experience with Easify.

We contacted support about a specific issue on our product page: the first product image does not respond properly when clicked, so customers cannot zoom from that image and have to move to the second or third image instead.

To avoid any risk, we gave a very clear instruction to their team: do not make any changes on our live theme. We had duplicated the theme precisely so they could investigate and test safely on the unpublished copy.

Despite this, they made changes directly to our live production theme.

Worse, the original issue was still not resolved, and their intervention created a new problem on our live store: it altered the appearance and behavior of our product personalization button, which had been working correctly before. The result was a visibly degraded button design on an active product page.

From a merchant perspective, this is extremely concerning. When support is given access to a store, the minimum expectation is that clear instructions are followed, especially when those instructions are about protecting the live environment. In our case, that did not happen.