Easify Custom Product Options

Thank you so much for taking the time to share your positive experience with our Easify Product Options app! It's always rewarding for us to know that our efforts to provide quick and responsive assistance have made a difference in your experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out to us. We look forward to serving you and ensuring you have a continued positive experience.
Best regards,
Easify Team.

Hi Csinosan Store Owner,

Thank you for sharing your feedback with us. We’re truly sorry to hear that you did not have a positive experience with our app’s UI and the order export feature. Our support team did attempt to reach out to you personally to help resolve any issues, but we did not receive a reply. In case our message didn’t reach you, we want to clarify a few points:

1. Why order export with options is limited to our paid plan:

Shopify, by default, doesn’t allow third-party apps to include custom option details in the standard order export. To get around this limitation, we had to develop our own specialized order export function so you can access complete custom option information, something default Shopify export would otherwise leave out. Although it may seem simple, it does require significant development and ongoing maintenance to work seamlessly.

Many similar product options apps don’t offer this feature at all and often suggest using a separate specialized order export app, which can also incur additional costs. With Easify, you can get both product options and an order export feature in a single solution, which can be more convenient and help avoid potential app conflicts.

2. More value in our paid plans:

Beyond the order export functionality, our paid plans unlock a range of valuable features designed to enhance your store’s performance. For instance, our new Premium plan introduces an advanced Product Personalizer, offering live previews of selected options directly on product images. This feature helps customers visualize their choices, improves user experience, and can boost conversion rates significantly. Given the products in your store, this functionality could be extremely beneficial.

We hope you’ll reconsider giving Easify a chance in the future. If you decide to return or if there’s any other issue you’d like us to address, please don’t hesitate to get in touch. We’d love the opportunity to assist you and provide the best experience possible. We truly appreciate your feedback and stand ready to help if you choose to work with us again.

Best regards,
Easify Team.

Thank you so much for the amazing review! We’re really glad to hear that you’re loving our Easify Product Options app and that our team has been helpful. It’s wonderful to know that our features are hitting the mark for you. If you ever need any assistance or have any suggestions on how we can make your experience even better, just let us know. We’re always here to support you and ensure you have the best experience possible. Thanks again for your kind words and recommendation. We truly appreciate it!
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Providing exceptional customer service is a priority for us, and we're delighted to have played a part in ensuring a smooth experience for you. We're always here to help, so if you ever have more queries or issues in the future, please don't hesitate to reach out. Your words motivate us to continue delivering top-notch features and outstanding support. Thank you again for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.

Thank you immensely for taking the time to share your experience with Easify Product Options. We are absolutely thrilled to hear about your satisfaction and the positive impact our app has had on your business. Your glowing recommendation means the world to us!

We extend our heartfelt gratitude for your valuable insights and suggestions you shared within our conversations. Your feedback has been instrumental in driving our commitment to continuous improvement and innovation. We're constantly striving to enhance our features and services, and your input plays a crucial role in shaping the direction of our development efforts.

Once again, we extend our heartfelt thanks for your kind words and for choosing Easify as your trusted app. Please know that we're here to support you every step of the way, and we look forward to continuing to serve you and your business in the future.

Best regards,
Easify Team.

Thank you so much for taking the time to share your positive feedback with Easify Product Options! We're thrilled to hear that you're enjoying our app and that our support team was able to meet your expectations. Providing exceptional support is one of our top priorities, and we're delighted that you found it to be great. If you have any further feedback or suggestions, please don't hesitate to reach out. We're here to ensure your experience with our app remains nothing short of excellent.
Best regards,
Easify Team.

Dear DivaSilver Store Owner,
We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority.

Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email.

One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident.

We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction.

As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further.

Thank you for your understanding and patience as we work to resolve this matter.

Best regards,
Easify Team.

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Easify Product Options app and that Hoa was able to assist you effectively. Our team is dedicated to providing the best customer service possible, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

Thank you for your fantastic review! It's great to hear about your positive experience with our team. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with our app! Our team works hard to ensure that our app is versatile and adaptable to various needs, and it's wonderful to know that it has been a good fit for your business. If you ever have any more questions, requests, or feedback, please don't hesitate to reach out.
Best regards,
Easify Team.