Easify Custom Product Options

Easify Custom Product Options

评论 (1,235)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年2月16日

Ive lost a lot of money with this app. For the majority of the orders, it doesn't charge my customers for the additional add ons.

Ronniefloweer LLC
美国
3个月 人在使用应用
Easify已回复 2024年2月19日

Dear Ronnieflower Store Owner,

We sincerely apologize for the troubles you've encountered while using our app. It deeply concerns us to hear about the financial losses your store has incurred, and we understand the frustration this must have caused.

Upon thorough investigation, we have identified that the issue you faced is not directly attributed to our app but rather stems from recent API updates implemented by Shopify. These sudden alterations have disrupted the accuracy of order pricing, leading to the omission of additional add-ons in many cases. Although these changes were beyond our control, we acknowledge our responsibility as our app interfaces with the affected API.

In light of this, we are committed to rectifying the situation and compensating you for any losses incurred. We have devised a more stable solution that is independent of Shopify's API fluctuations to ensure seamless order processing moving forward. We have sent you an email outlining the details of this solution, but it appears you may have missed it. We urge you to review the proposed plan and consider giving us another opportunity to address your concerns.

Your satisfaction is of utmost importance to us, and we are dedicated to assisting you in resolving this matter promptly. Please grant us the chance to regain your trust and demonstrate the improvements we've implemented.

Thank you for your understanding and patience. We look forward to your response and the opportunity to serve you better.

Best Regards,
Easify Team.

2024年1月4日

This app is brilliant and easy to use. Clean layout, I had a few minor issues based on my knowledge of the app, not the app itself and Hoa helped me resolve the issues immediately.

Very satisfied. Thank you

Snack'd
澳大利亚
3天 人在使用应用
Easify已回复 2024年1月5日

Thank you for taking the time to share your positive feedback about Easify Product Options app! Your satisfaction is our top priority, and we're always here to provide the best support possible. If you ever have more questions or need further assistance, please feel free to reach out. Your continued satisfaction is our commitment. Thanks again for choosing our app, and we look forward to serving you in the future.
Best regards,
Easify Team.

2024年4月6日

Switched to Easify from Bold Product Options and we could NOT be more impressed. We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, the app became unusable and extremely slow.
Easify has a much better UI, and is 1/3 the cost with even more options. Instantly syncs with our store and new options are loaded in no time. Very impressed and our only regret is not trying Easify sooner.

Home Safes USA
美国
3天 人在使用应用
Easify已回复 2024年4月9日

Thank you immensely for taking the time to share your experience with Easify. It's amazing to know that you found our app to be a significant improvement over your previous solution. Your feedback about the user interface and the seamless syncing process truly warms our hearts. We strive to make Easify not only functional but also intuitive and efficient for our users. Hearing that it has exceeded your expectations in terms of both performance and cost-effectiveness is incredibly rewarding for our team. If there's anything else we can do to enhance your experience further or if you have any suggestions for improvement, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to support you every step of the way.
Best Regards,
Easify Team.

2024年8月11日

great

Gavin Dobson Fine Art
英国
大约20小时 人在使用应用
Easify已回复 2024年8月12日

Thank you for taking the time to leave us a review! We’re thrilled to hear that you’re enjoying our Easify Product Options app. It’s always our goal to provide tools that make your experience easier and more efficient, so it’s fantastic to know we’re hitting the mark. If you have any suggestions or need further assistance, please don’t hesitate to reach out. We’re here to help and always looking for ways to improve.
Best regards,
Easify Team.

2023年9月12日

I tried out several apps, but this one was the most user friendly and looked the best out of the box. The setup is pretty straightforward to configure. I ran into some challenges with getting it live on my site, but Hoa responded to my support request quickly and we were up and running within just a couple of days.

Stórica Studio
美国
2天 人在使用应用
Easify已回复 2023年9月13日

Thank you for your positive feedback! We appreciate your patience during the setup process and are glad that our support team could assist you promptly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

2024年1月23日

Lich and Support Team were awesome. The app is easy to configure and use. When in doubt, the Support Team & Lich were great to help support us. Would highly recommend this provide and Easify App! A++

NORTH RIVER OUTDOORS
美国
2天 人在使用应用
Easify已回复 2024年1月25日

Thank you so much for your glowing review! Providing a seamless experience is always our top priority, and we're glad to hear that you found our support team helpful whenever you needed assistance. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Thank you again for choosing Easify Product Options app. We look forward to serving you in the future.
Best regards,
Easify Team.

2024年4月3日

Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!

Whitehawkes
英国
2天 人在使用应用
Easify已回复 2024年4月4日

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! It's great to hear that Dat and Laura were able to provide you with excellent and fast support to seamlessly integrate our app into your Shopify store. Providing top-notch service is always our priority, and we're glad to hear that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for your kind words.
Best regards,
Easify Team.

2024年5月15日

I have only had this app for 2 days. I am very pleased with how it functions on my website AND the expert customer support agents. I have dealt with at least 2 agents as I learn the app better and they have been so knowledgable and friendly and helpful!

I look forward to keeping this app on my product pages for a long time

Roots To Table
加拿大
2天 人在使用应用
Easify已回复 2024年5月16日

Thank you so much for your positive feedback! We are thrilled to hear that you are pleased with our Easify Product Options app and the customer support you have received. If you have any questions or need further assistance in the future, please do not hesitate to reach out to us. We look forward to continuing to serve you and help you make the most of our app. Thank you for choosing us!
Best regards,
Easify Team.

2023年10月20日

Sehr netter Kontakt und direkt hilfsbereit wenn es um kleine Anpassungen geht, man wird hier nicht alleine gelassen. Einfache App die genau das macht, was ich brauche, sehr zu empfehlen.

Stickerzzz
德国
2天 人在使用应用
Easify已回复 2023年10月21日

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen! Wenn Sie jemals weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, sich an uns zu wenden. Ihre Zufriedenheit hat für uns höchste Priorität. Wir freuen uns darauf, Sie in der Zukunft noch besser zu unterstützen!
Mit freundlichen Grüßen,
Easify Team.

2024年6月26日

I had an issue, got on the chat with Lin from Easify and it got solved amazingly quick! Very great and and kind service!

Oaxstone
荷兰
2天 人在使用应用
Easify已回复 2024年6月27日

Thank you so much for your kind words and positive review for Easify Product Options! We're thrilled to hear that Lin was able to assist you quickly and effectively. Providing great service and support is a top priority for us, and it's wonderful to know that we could help make your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.