Easify Product Options Variant

Easify Product Options Variant

评论 (551)

整体评分
4.9
每个评分等级的数量
  • 96% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月19日

Hey, I finally found an options app that works like it is supposed to. Thank you Easify and thank you Hannie for your assistance in making some customizations to our site!

Jag Grills
美国
7天 人在使用应用
Easify已回复 2024年11月20日

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’ve found Easify Product Options to be the solution you’ve been looking for. It’s always our goal to ensure the app works seamlessly for your needs, and we’re glad to know it’s making a positive impact on your store.

Your satisfaction and trust in our app and support team mean a lot to us. If you ever have more questions, need further assistance, or want to explore more features, please don’t hesitate to reach out. We’re here to ensure you continue having a great experience with Easify Product Options. Thank you again for choosing our app, and we’re excited to keep supporting your store’s success!

Best regards,
Easify Team.

2024年5月10日

Awesome support and they resolve my issue
Thanks to Violette

Tuka Cookies Store
加拿大
4天 人在使用应用
Easify已回复 2024年5月11日

Thank you for your kind words! It's great to hear that you had a positive experience with our support team and that Violette was able to resolve your issue efficiently. Your satisfaction is our top priority, and we are delighted that we could assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. Thank you for choosing our Easify Product Options app!
Best regards,
Easify Team.

2024年5月22日

Lin has been helping me and is extremely helpful! I am asking a lot of questions and she is finding solutions for them all so thank you Lin!

Muck and Melt
英国
大约3小时 人在使用应用
Easify已回复 2024年5月23日

Thank you so much for your wonderful review! It's great to hear that Lin has been able to assist you effectively. Your feedback means a lot to us, and we're glad that our app is meeting your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our Easify Product Options app!
Best regards,
Easify Team.

2024年4月4日

not so good. i always have bug with my theme and easify

Simplement Vrai
加拿大
22天 人在使用应用
Easify已回复 2024年4月5日

Dear Simplement Vrai Store Owner,
We sincerely apologize for the challenges you encountered while utilizing our app. Upon thorough investigation, our team identified custom coding within your theme that inadvertently caused certain options to be hidden in your website. It was our oversight to miss one of your emails, resulting in a delay in providing you with timely support and addressing the underlying issues.

We have reached out to you via email to provide a detailed explanation of what occurred. We sincerely hope you will give us another opportunity to rectify the situation. We are committed to doing everything we can to enhance your experience with our app and regain your trust. Your satisfaction is of utmost importance to us.

Please consider giving us another chance to serve you, and if you have any further suggestions on how we can improve, we are all ears. Your feedback is invaluable to us, and we are dedicated to incorporating any necessary changes to better meet your needs.

Thank you for your understanding, and we eagerly await your response.

Best regards,
Easify Team.

2024年4月17日

Nice easy app. Value for money, but the best is the Customer Service! Answer straight away narrowing the problem to solution.

Get Comfy Ltd.
爱尔兰
大约10小时 人在使用应用
Easify已回复 2024年4月19日

Thank you so much for taking the time to leave such a wonderful review for our Easify Product Options app! Providing excellent customer service is one of our top priorities, so we're delighted to know that you've had a positive experience with our support team. We're always here to help and to ensure that any issues are resolved quickly and efficiently. If you have any further questions or feedback, please don't hesitate to reach out. Thanks again for choosing our app!
Best regards,
Easify Team.

2024年6月14日

Customer service is great...

Ascral
圭亚那
17天 人在使用应用
Easify已回复 2024年6月16日

Thank you so much for taking the time to leave a review for our Easify Product Options app! We're thrilled to hear that you've found our customer service helpful. Your feedback is incredibly valuable to us in our continuous efforts to enhance both our app's functionality and customer service.

If there's any way we can better meet your expectations and earn that 5-star rating from you, please do let us know. We're dedicated to ensuring your experience with us is nothing short of excellent.

Thank you again for your review, and we look forward to serving you better in the future.

Best regards,
Easify Team.

2024年5月20日

Got a great and speedy support from Violette. Amazing app and customer support.

The Kidszia
印度
大约14小时 人在使用应用
Easify已回复 2024年5月21日

Thank you so much for your wonderful review of our Easify Product Options app and customer support! We really appreciate you taking the time to share your positive experience. Providing an excellent user experience is our top priority, so your feedback lets us know we are on the right track. Please don't hesitate to reach out if there is anything else we can assist you with. We hope you continue to enjoy using our app!
Best regards,
Easify Team.

2024年4月25日

Amazing and helpful support! Communicative and to the point, also is willing to wait patiently

FocusRat
罗马尼亚
2天 人在使用应用
Easify已回复 2024年4月26日

Thank you so much for your kind words! It's great to hear that you found our Easify Product Options app and support helpful. Communication and efficiency are top priorities for us, and we're glad to know that we could meet your expectations. We always strive to ensure that every customer receives the attention and assistance they deserve. If you ever need anything else, don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

2024年4月12日

Extremely solid, quick and competent customer service and very unique options for variant customization at a fair price.

No other app can do formula-backed price calculations except this one.

I'll be switching my stores over to this, because this one app allows me to remove three (!) others on account of feature depth.

FjorDecor
奥地利
大约2小时 人在使用应用
Easify已回复 2024年4月14日

Thank you so much for taking the time to leave such a glowing review for our Easify Product Options app! It's amazing to hear that you're enjoying the solid performance and quick support that we strive to provide. We're honored that you're considering switching your stores over to our app. If you ever need further assistance or have any feedback, please don't hesitate to reach out. We're here to ensure your experience with our app remains exceptional. Thanks again for choosing us!
Best regards,
Easify Team.

2024年2月16日

Ive lost a lot of money with this app. For the majority of the orders, it doesn't charge my customers for the additional add ons.

Ronniefloweer LLC
美国
3个月 人在使用应用
Easify已回复 2024年2月19日

Dear Ronnieflower Store Owner,

We sincerely apologize for the troubles you've encountered while using our app. It deeply concerns us to hear about the financial losses your store has incurred, and we understand the frustration this must have caused.

Upon thorough investigation, we have identified that the issue you faced is not directly attributed to our app but rather stems from recent API updates implemented by Shopify. These sudden alterations have disrupted the accuracy of order pricing, leading to the omission of additional add-ons in many cases. Although these changes were beyond our control, we acknowledge our responsibility as our app interfaces with the affected API.

In light of this, we are committed to rectifying the situation and compensating you for any losses incurred. We have devised a more stable solution that is independent of Shopify's API fluctuations to ensure seamless order processing moving forward. We have sent you an email outlining the details of this solution, but it appears you may have missed it. We urge you to review the proposed plan and consider giving us another opportunity to address your concerns.

Your satisfaction is of utmost importance to us, and we are dedicated to assisting you in resolving this matter promptly. Please grant us the chance to regain your trust and demonstrate the improvements we've implemented.

Thank you for your understanding and patience. We look forward to your response and the opportunity to serve you better.

Best Regards,
Easify Team.