Easify Custom Product Options
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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I recently came across a Shopify app called Easify and my experience, especially with the support staff member Hoa, has been nothing short of exceptional. I installed the free version of Easify onto my Shopify store running on the Canopy 5.1.1 theme and encountered an error during the setup due to a specific configuration of my theme. Wanting to give the app a fair assessment, I reached out to their support team for assistance.
In less than 10 minutes, Hoa had logged into my account as a collaborator and not only rectified the integration issue but also provided me with screenshots explaining what was done and how. This level of service, particularly for a free app, was truly surprising and something I am extremely grateful for. I haven't paid a dime for it yet, but the immediate and thorough support I received has convinced me that I will definitely be upgrading to a paid version soon. This app, with its incredible support, has genuinely easified my Shopify experience.
Thank you for your generous compliments! We truly appreciate hearing about the positive experiences you've had with both our app and our support team. Your feedback serves as a powerful motivator for us to maintain our commitment to exceptional service. It reinforces our mission, which is to simplify your Shopify experience. Should you ever require more assistance or have further inquiries in the future, please feel free to get in touch. We're always here to lend a helping hand!
Best regards,
Easify Team.
I had some questions and minor adjustments I had to make with the app, but customer service staff, Hoa did an amazing job in cooperating and helping me with these edits! Amazing!
Thank you for your valuable feedback! We're always here to help, so feel free to reach out if you need further assistance or have any more suggestions. Your satisfaction is our priority, and we're committed to delivering a seamless experience for our users.
Best regards,
Easify Team.
I've only been using the app for the first day, but I can't help but admire the support team (Lich)! It would have been easier to move settings such as text color into the UI, but all my requests were met upon request.
Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.
Great Product and the Help team are fast and Effiecient!
Thank you so much for taking the time to share your positive experience with Easify Product Options app! It's amazing to hear that you find our product great and that our help team is delivering fast and efficient assistance. Your feedback is truly appreciated, and it motivates us to continue providing the best possible service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you and ensuring you have a seamless experience!
Best regards,
Easify Team.
Great app, and the support team "Lich" is awesome they fixed everything I needed in a few minutes.
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying our Easify Product Options app and that our support team, especially Lich, was able to assist you promptly. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your support!
Best regards,
Easify Team.
Amazing customer service. Lich helped me to fix a minor UX request in a few minutes by logging in and making custom changes. It was an amazing quick and great fix! I really appreciate it, especially that I'm in the free tier yet. I'm considering subscribing though this app is amazing with plenty of features and great customer support!
Thank you so much for taking the time to share your positive experience with our Easify Product Options app! We value all our users, and your satisfaction is our priority. We're glad to hear you're considering subscribing; we believe our app's features and continued commitment to excellent customer support will enhance your experience even further. If you ever have more suggestions, questions, or need assistance, feel free to reach out. We're here to help! Thank you again for choosing our app and for your encouraging words.
Best regards,
Easify Team.
Great support, awesome product, love it!
Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.
Hoa was very helpful with guiding me through the process!
Thank you so much for taking the time to leave us such a positive review for our Easify Product Options app! It's great to hear that Hoa provided you with helpful guidance throughout the process. Our team works hard to ensure that our customers receive the support they need, and it's fantastic to know that we hit the mark for you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help. Thanks again for choosing our app!
Best regards,
Easify Team.
I am a small business from India, we make products out of fabric waste.
I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.
Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further.
Best regards,
Easify Team.
Best chat support from HOA ever! My problem was solved in less than 60 seconds, and I'm not a techie at all. I'm a non-profit volunteer trying to build a site on a shoe string. I was so grateful to find this app, and I was blown away by the quick, helpful customer service!!!
Thank you so much for your kind words! Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need further assistance, don't hesitate to reach out.
Best regards,
Easify Team.