Easify Product Options Variant

Easify Product Options Variant

評價 (419)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月5日

Fantastic app and brilliant customer service thank you Hoa for sorting the issue I had. Can't recommend this app enough.

Magic Posters
英國
使用應用程式 1天
Easify 已回覆 2024年1月9日

Thank you so much for your kind words and for taking the time to share your positive experience with Easify Product Options! We greatly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to ensuring your continued satisfaction with our app. We look forward to serving you in the future!
Best regards,
Easify Team.

2024年1月31日

Excellent support!

Textilvorhang.ch
瑞士
使用應用程式 3個月
Easify 已回覆 2024年2月1日

Thank you so much for taking the time to leave such a positive review! We strive to provide top-notch assistance to our valued customers, and it's truly rewarding to see that reflected in your experience. Your feedback is invaluable to us, and it motivates us to continue delivering exceptional service. If you ever have any more questions or need assistance with anything related to our Easify Product Options app, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

2024年3月2日

The most garbage app, I immediately recommend you TO NOT USE THIS. You can't even save any Options Sets, it's actually a bug, with no live chat.

I'm telling you right now, litterally, there is no save button, so you can not even use this app properly. It takes you 30 mins to figure out the entire app is not functioning. Absolute garbage, waste of time, nasty, ugly design, doesnt even integrate into any themes or page builders, such as PageFly.

DO NOT even bother, trust me.

My Store
瑞士
使用應用程式 28分鐘
Easify 已回覆 2024年3月4日

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.

2024年1月11日

Great app! Was looking for a free app to be able to add a couple of personalisation boxes to some product pages and this was quick and easy to use. I had some questions and Hoa came on chat and helped me straight away. Was able to add 2 persoanlisation boxes for name and size to my custom product pages within about 15 mins from getting app. highly recommend!

Silverwood Friends
澳洲
使用應用程式 21分鐘
Easify 已回覆 2024年1月14日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! We're thrilled to hear that you found it easy to use and that it met your needs for adding personalization boxes to your product pages. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app.
Best regards,
Easify Team.

2024年1月9日

Great stuff! Solved the problems I was having trying to create a custom pick and mix candy bag. Support was great, and it just works. Totally worth the price.

Pacific Coast Candy
美國
使用應用程式 大約10小時
Easify 已回覆 2024年1月11日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Your satisfaction is our top priority, and we're delighted that you find our app worth the price. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best regards,
Easify Team.

2024年1月12日

I've only been using the app for the first day, but I can't help but admire the support team (Lich)! It would have been easier to move settings such as text color into the UI, but all my requests were met upon request.

SUBSTANCE
英國
使用應用程式 大約1小時
Easify 已回覆 2024年1月14日

Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.

2023年12月6日

Great Service! The support is very fast!

kettenpost
德國
使用應用程式 14天
Easify 已回覆 2023年12月10日

Thank you for taking the time to leave such a positive review! Providing fast and reliable support is a priority for us, and we're delighted to know that it made a positive impact on your experience. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Easify Team.

2024年1月28日

Fantastic, I just finished a live chat exchange with Hoa, it was wonderful. 100% satisfied.

La Vortexa
美國
使用應用程式 18天
Easify 已回覆 2024年1月30日

Thank you so much for your glowing review! Providing exceptional customer service is one of our top priorities, and we're delighted that Hoa was able to meet your needs. Your satisfaction is incredibly important to us, and reviews like yours reaffirm that we're on the right track. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

2024年1月18日

It's work very well and they gave us great support

Kick Wear
西班牙
使用應用程式 4天
Easify 已回覆 2024年1月21日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Providing excellent support is a top priority for us, and we're delighted to know that our team was able to assist you effectively. If you have any further questions or feedback, please don't hesitate to reach out. We're here to help! Thank you again for choosing our app, and we look forward to continuing to meet your needs.
Best regards,
Easify Team.

2023年11月29日

Good apps and easy to use! Hoa is very supportive and fast response!

Stork Baby Gifts
馬來西亞
使用應用程式 3天
Easify 已回覆 2023年12月3日

Thank you so much for taking the time to share your positive feedback! Our team works hard to provide a seamless and user-friendly experience, and it's always rewarding to receive feedback like yours. If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We look forward to continuing to meet your expectations.
Best regards,
Easify Team.