Easify Product Options Variant

Thank you so much for taking the time to leave us such a positive review for our Easify Product Options app! It's great to hear that Hoa provided you with helpful guidance throughout the process. Our team works hard to ensure that our customers receive the support they need, and it's fantastic to know that we hit the mark for you. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help. Thanks again for choosing our app!
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! We're thrilled to hear that you found it easy to use and that it met your needs for adding personalization boxes to your product pages. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app.
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Your satisfaction is our top priority, and we're delighted that you find our app worth the price. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best regards,
Easify Team.

Thank you for taking the time to leave such a positive review! Providing fast and reliable support is a priority for us, and we're delighted to know that it made a positive impact on your experience. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Easify Team.

Thank you so much for taking the time to share your experience with Easify Product Options app! Your kind words mean a lot to us. If you ever have more suggestions or feedback, please feel free to reach out. We're here to make your experience with our app as smooth and enjoyable as possible. Thank you for choosing our app, and we look forward to serving you even better in the future!
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive feedback! Our team works hard to provide a seamless and user-friendly experience, and it's always rewarding to receive feedback like yours. If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We look forward to continuing to meet your expectations.
Best regards,
Easify Team.

Thank you so much for taking the time to share your positive experience with Easify Product Options app! Providing excellent support is a top priority for us, and we're delighted to know that our team was able to assist you effectively. If you have any further questions or feedback, please don't hesitate to reach out. We're here to help! Thank you again for choosing our app, and we look forward to continuing to meet your needs.
Best regards,
Easify Team.

Thank you so much for your glowing review! Providing exceptional customer service is one of our top priorities, and we're delighted that Hoa was able to meet your needs. Your satisfaction is incredibly important to us, and reviews like yours reaffirm that we're on the right track. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.

Thank you so much for your fantastic review! It's always our goal to make sure our users have a seamless experience, and we're glad to know we hit the mark for you. If you ever have any more questions, suggestions, or need assistance with anything else, please don't hesitate to reach out. We're here to help and ensure you continue to enjoy your experience with our app.
Best regards,
Easify Team.