
Easify Product Options Variant
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評論 (730)
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根據評分
I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance.
I highly recommend this app and their customer support.
Dear DivaSilver Store Owner,
We sincerely apologize for the inconvenience caused by the recent issue with our app. We understand the frustration it may have caused for your store, and we want to assure you that addressing this matter is our top priority.
Our team has thoroughly investigated the issue and has taken immediate steps to rectify it. Prior to receiving your review, we have already implemented necessary fixes. Allow me to provide a brief overview of the issue encountered by your store, while detailed information has been sent to you via email.
One of our recent updates inadvertently conflicted with your theme, preventing our app from loading properly. Additionally, a feature within our app temporarily blocked certain page elements until full loading, exacerbating the issue on your site. We acknowledge our oversight in not conducting thorough compatibility checks before releasing the update and have since learned valuable lessons from this incident.
We are committed to making things right and regaining your trust. Your feedback is invaluable to us, and we welcome any suggestions or ideas on how we can improve your experience and ensure your satisfaction.
As mentioned, we have already reached out to you via email. Kindly review it at your earliest convenience, and we eagerly await the opportunity to connect with you further.
Thank you for your understanding and patience as we work to resolve this matter.
Best regards,
Easify Team.
Easify Team are superb helpful and their service is great too. You can get a response from them very quickly.
Thank you for taking the time to leave a review for our Easify Product Options app! It's great to hear that you have had a positive experience with our team and that our service has been helpful to you. We strive to provide quick and responsive support to all of our users, and we are glad to hear that we have succeeded in doing so. If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Best regards,
Easify Team.
Easify is really great! Their customer helpdesk is really prompt and they helped me get the right design and product presentation!
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoy our Easify Product Options app and that our customer support staff was able to assist you promptly. IIf you ever need further assistance or have more ideas you'd like to explore, we're always here to help. Your success is our priority, and we’re excited to continue supporting you!
Best regards,
Easify Team.
I had some issues with my theme at first, but when I contacted the support of easify app they were super helpful and supportive! Great Work and nice app!
Thank you for taking the time to share your feedback! We're glad to hear that our support team was able to assist you with the issues you encountered with your theme. Providing helpful and supportive assistance is a priority for us, and we're delighted that we could resolve the issue for you. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and hope you continue to enjoy using our Easify Product Options app!
Best regards,
Easify Team.
We are a small family run business, trying to do everything on Shopify in-house where possible. Our business sells silverware gifts, and one service we offer is personalised engraving on our products - which is definitely not easy to implement onto Shopify when it comes to options. I was looking around for ages, considering hiring a web designer even - and then I came across Easify Product Options!
Honestly, the process has been the smoothest thing ever. First of all - their features are absolutely amazing. More than we even need! But seeing as I have them now, I'm excited to explore and see ways which we can implement them to improve our website. And then comes their customer support, one word - wow. Honestly I think I'm so used to customer support lines taking 48 hours to reply now, but here - I barely hit send and someone (not a bot) was already replying to me! Any questions (no matter how silly I think they are) have been answered in full, and a minor minor glitch we had was solved in no time.
Super grateful for Violette and the team at Easify Product Options. Such a great app!!!
Thank you so much for your glowing review! We are absolutely thrilled to hear that Easify Product Options has made such a positive impact on your business. We designed our app to be as user-friendly and feature-rich as possible, so it's fantastic to hear that you've found it to be smooth and easy to use. Your excitement to explore all the features we offer is exactly what we hoped for, and we're here to support you every step of the way. We're especially pleased to know that our customer support has exceeded your expectations. Providing prompt and effective assistance is a top priority for us, and your kind words about our team, particularly Violette, are much appreciated. Thank you once again for your support and trust in Easify Product Options. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.
This is the best app ever!!!! Can't believe it offers unlimited option set and no watermark in free plan. Thank you so much!
Thank you so much for your incredibly kind words for our Easify Product Options app! It's awesome to hear that you're loving our app and that you're pleased with the unlimited option set and no watermark in the free plan. Your support means the world to us and motivates us to keep delivering the best experience possible. If you ever have any questions or suggestions, feel free to drop us a line. Thanks again for choosing us!
Best regards,
Easify Team.
Incredible app and fast and helpful support. Highly recommend to any business!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Easify Product Options app and that our support team could assist you promptly. Your recommendation means a lot to us and to other businesses looking for reliable solutions. If you ever need further assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!
Best regards,
Easify Team.
I absolutely adore this app! Setting it up was a breeze, and the customer support is top-notch. When I encountered an issue, Violette, one of the employees, promptly responded and guided me through the solution. I highly recommend this to anyone, especially beginners who might find the setup process daunting. Trust me, it's incredibly user-friendly!
Thank you so much for your glowing review! It's fantastic to hear that you found our Easify Product Options app a breeze to set up and that you've had such a positive experience with our customer support, especially with Violette guiding you through any issues. We're committed to ensuring that our app remains incredibly user-friendly for all our users. If you ever need assistance or have any questions, don't hesitate to reach out. Thank you again for your kind words and for choosing our app!
Best regards,
Easify Team.
I was really impressed with the level of service. I was having issues with the app functioning on my store due to the theme specifics. The technical support was so quick and extremely helpful. Both Charles and Lich were professional and patient. I am also impressed with how useful the free version is. Between the high quality of the free version of the app and the support I would have full confidence and no hesitations upgrading to the paid version when it is time. Other apps developers should take notes on how to build a strong user base through Easify's example.
Thank you so much for your kind words! It's great to hear that you had a positive experience with our Easify Product Options app and our support team. Charles and Lich will be delighted to know their efforts made a difference for you. We strive to provide top-notch service and a valuable app experience, even with the free version, so your feedback means a lot to us. We're looking forward to continuing to support you and your store as you grow. If you ever need any further assistance, please don't hesitate to reach out. Thank you for choosing Easify!
Best regards,
Easify Team.
Absolutely incredible UI and overall UX. Seamless integration backed up by impressively responsive support (I'm talking less than 2 minutes to get an email back from Lin who answered my question thoroughly... wild!). They have also put together quite a robust ref library and support documentation to self-serve minor questions. Very happy with Easify and couldn't recommend them enough. I look forward to their continued development as they add new features and options.
Thank you so much for your glowing review! We're thrilled to hear that you’re enjoying the UI and UX of Easify Product Options. Our team is dedicated to providing top-notch support, and it's wonderful to know we could assist you promptly and thoroughly. We're also glad that you find our reference library and support documentation helpful. Your satisfaction is our priority, and your feedback motivates us to keep improving and adding new features. We appreciate your recommendation and look forward to continuing to serve you as we grow and enhance Easify.
Best regards,
Easify Team.