Easify Product Options Variant

Easify Product Options Variant

評價 (556)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月8日

Great Product and the Help team are fast and Effiecient!

Printblinds
英國
使用應用程式 大約1小時
Easify 已回覆 2024年1月9日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! It's amazing to hear that you find our product great and that our help team is delivering fast and efficient assistance. Your feedback is truly appreciated, and it motivates us to continue providing the best possible service. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to serving you and ensuring you have a seamless experience!
Best regards,
Easify Team.

2024年1月22日

Great support, awesome product, love it!

geilstekerze.de
德國
使用應用程式 大約1小時
Easify 已回覆 2024年1月24日

Thank you so much for taking the time to leave such a positive review! Your feedback is truly appreciated and motivates us to continue delivering the best possible product options app. If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Easify Product Options and for sharing your experience.
Best regards,
Easify Team.

2023年7月31日

I had some questions and minor adjustments I had to make with the app, but customer service staff, Hoa did an amazing job in cooperating and helping me with these edits! Amazing!

Genshin Accounts
新加坡
使用應用程式 大約1小時
Easify 已回覆 2023年8月2日

Thank you for your valuable feedback! We're always here to help, so feel free to reach out if you need further assistance or have any more suggestions. Your satisfaction is our priority, and we're committed to delivering a seamless experience for our users.
Best regards,
Easify Team.

2024年3月2日

The most garbage app, I immediately recommend you TO NOT USE THIS. You can't even save any Options Sets, it's actually a bug, with no live chat.

I'm telling you right now, litterally, there is no save button, so you can not even use this app properly. It takes you 30 mins to figure out the entire app is not functioning. Absolute garbage, waste of time, nasty, ugly design, doesnt even integrate into any themes or page builders, such as PageFly.

DO NOT even bother, trust me.

My Store
瑞士
使用應用程式 28分鐘
Easify 已回覆 2024年3月4日

Hi,

We appreciate you taking the time to share your experience, and we're genuinely sorry to hear about your frustration. We believe there might be some misunderstandings, and we'd like to address them:

1. Save Button Visibility: The “Save” button is always visible on our new option set page (Screenshot: https://prnt.sc/VNU1HgqdNDHf). Please revisit the page, and you'll find it right here.

2. Live Chat Support: We provide live chat support for all users, both free and paid (Screenshot: https://prnt.sc/fYBqiWQMdoVd). If you didn't notice the live chat icon within our app, it might have been overlooked. Many users have successfully reached out to us for assistance through in-app live chat. Feel free to send us a message, and we'll be glad to assist you promptly.

3. App Usability: If you find our app challenging to use, please consult our comprehensive user guide at: https://easifyapps.com/product-options-docs/. Your insights are valuable, and we're open to any suggestions you may have for improving user-friendliness, features, or design.

4. Integration with Themes: Our app seamlessly integrates with Shopify themes; you can find detailed installation instructions in our guide at: https://easifyapps.com/docs/app-activation/. We assure you that embedding our app is a straightforward process.

5. Integration with Page Builders: While our app is compatible with popular page builder apps like PageFly, we are not currently listed as their official partner. As a result, our app may not appear in their suggested integrations. However, you can still integrate our app with PageFly through simple settings. For example, you can view this product page (https://easify-product-options.myshopify.com/products/wedding-dresses), which is a demo of a product page built with PageFly and includes our Easify product options.

We are committed to listening to user feedback and continuously improving our app. Your opinions matter to us, and we'd appreciate more details on any specific areas you think we can enhance.

Thank you for your understanding and for bringing your concerns to our attention.

Best regards,
Easify Team.

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UPDATES (03/04/2024): We tried contacting you via your personal email, but encountered an issue ("Address not found" on Gmail - Screenshot: https://prnt.sc/PEo0QWUMhnEw). Therefore, we sent our message through your website's contact form. Since your store seems incomplete and hasn't started selling, we're uncertain if you received our email. Kindly provide your active email for further assistance.

2024年2月20日

Fonctionne parfaitement, service clientèle au TOP !!!

GlowyAll
法國
使用應用程式 30分鐘
Easify 已回覆 2024年2月21日

Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application Easify Product Options ! Fournir un service client de qualité est une priorité pour nous, et c'est formidable d'entendre que vous avez eu une interaction positive avec notre équipe de support. Si vous avez d'autres questions, des retours ou besoin d'assistance à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! Nous sommes impatients de continuer à répondre à vos attentes.
Cordialement,
Easify Team.

2023年9月15日

I am a small business from India, we make products out of fabric waste.
I have never seen this kind of support and understanding from any other product maker till now. The support was amazing, they go out of the way to help. I uninstalled the app the first time, thinking it was bad. But, they made me come back and I will be using them for all my custom orders. Thank you Net, for this help.

Upcyclie
印度
使用應用程式 39分鐘
Easify 已回覆 2023年9月17日

Thank you so much for your kind words and giving our app a second chance! Your satisfaction is our priority, and we're here to support your business. If you ever need anything, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you further.
Best regards,
Easify Team.

2023年8月10日

Best chat support from HOA ever! My problem was solved in less than 60 seconds, and I'm not a techie at all. I'm a non-profit volunteer trying to build a site on a shoe string. I was so grateful to find this app, and I was blown away by the quick, helpful customer service!!!

Hawes PTSA
美國
使用應用程式 32分鐘
Easify 已回覆 2023年8月13日

Thank you so much for your kind words! Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need further assistance, don't hesitate to reach out.
Best regards,
Easify Team.

2024年1月11日

Great app! Was looking for a free app to be able to add a couple of personalisation boxes to some product pages and this was quick and easy to use. I had some questions and Hoa came on chat and helped me straight away. Was able to add 2 persoanlisation boxes for name and size to my custom product pages within about 15 mins from getting app. highly recommend!

Silverwood Friends
澳洲
使用應用程式 21分鐘
Easify 已回覆 2024年1月14日

Thank you so much for taking the time to share your positive experience with Easify Product Options app! We're thrilled to hear that you found it easy to use and that it met your needs for adding personalization boxes to your product pages. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our app.
Best regards,
Easify Team.

2024年11月12日

Ottr Design Studio
希臘
使用應用程式 大約1個月
Easify 已回覆 2024年11月13日

Thank you so much for the 5-star rating! We really appreciate your support and are delighted to know that you’re enjoying your experience with Easify Product Options. Your positive feedback encourages us to keep striving for excellence and delivering the best possible service.

If you ever have any feedback to share or need assistance with anything, please don’t hesitate to reach out. We’re always here and happy to help. Thanks again for choosing our app!

Best regards,
Easify Team.

2024年10月28日

UniformsNI
英國
使用應用程式 大約1個月
Easify 已回覆 2024年10月29日

Thank you so much for the 5-star review! We’re thrilled to know that the Easify Product Options app has been a valuable addition to your store. If there’s ever anything more we can do to help you maximize the app’s features or customize it to fit your needs, please don’t hesitate to reach out. Your feedback and experience mean a lot to us, and we’re here whenever you need us!

Thank you once again for your trust in Easify, and we look forward to supporting your store’s growth every step of the way!

Best regards,
Easify Team.