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wonderful service and professional customer support
Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.
Hi Wood To You,
We're sorry to hear you're unsatisfied with your experience.
It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns.
Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further.
As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals.
We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via support@easyadsapp.com.
Kindest Regards,
The Easy Ads Support Team
I had a very best experience with AI easy ads. They have made facebook and instagram ads very easy. Especially, their customer support is excellent. I would like to recommend everyone to use this service.
nice support
my ad is working very poorly
This app is awesome! It's super helpful. The customer support is top-notch!
outstanding support service... would definitely recommend this for sure
Customer service is great. They reply fast, and helps you solve the issues occuring in your store.
Customer support is superb. I resolved all my issues and managed to setup the ad although there are few steps to follow through. Customer Support "Millenni" was right on the spot and very professional in her work.
Let's see this products works to generate the sales that the product claims.
It was a great experience talking to the customer support team of AI - Easy Ads for Facebook Ads. They were very quick to understand my problem and answered all my questions. I am really happy with the quick support I received from them. I was talking to Millenni. I look forward to subscribing to this app