KI ‑ Easy Ads for Facebook Ads

Hi Udeserveit,

Thanks for reviewing the Easy Ads app.

Kindly note that Easy Ads does not in any way or shape or form impact your website speed or performance, as the app does not add any code to your website.

In fact, Easy Ads is the type of app that does not have any access whatsoever to make changes to your storefront.

Kindly reach out to a Shopify representative to learn more about the cause of your low website performance.

Best,
Maria Chanaoui
Marketing & Communication Manager @ Easy Ads

Hi BucciLuxury,

Thank you for giving Easy Ads for Facebook Ads a try. We're sorry you didn't like it.

Kindly note that campaigns go through a review by Meta, which take anywhere from 5 minutes to 48 hours. After that, it's normal for your campaign to take some time to deliver.

Easy Ads for Facebook Ads is a Meta Badged Technology Partner, meaning, the campaign is launched through the official Meta API.

If your campaign does not deliver, it will not spend, so we're not quite sure how you concluded that it is a scam since you were not even charged for your ads in the first place.

There are also many reasons why your campaign may never deliver. You went ahead and added a review before our team had the chance to investigate what caused this.

Also, kindly note that you are charged by Shopify for your third-party apps, which is why the app's fee is added to your Shopify invoice and not a separate invoice. The app developer has no access to your billing information or the ability to charge you. However, we can approve a charge reversal or a refund for Shopify to process.

Please reply to our email with a screenshot of your bill so we can proceed with a charge reversal or refund depending on your case.

Best,
Maria