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Horrible. Got zero results. Uninstalled the app and got charged a week later!!! There's no way to cancel the subscription on this scam app!!!
Hi Trendz Store,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, you can easily reach out to support using the same interface you left this review, request a refund, and it'll b granted without issues.
Kindest Regards,
Maria
App stopped working after set up.
Hi beautyheed,
Thank you for reviewing Easy Ads.
We're sorry to learn that the ads stopped working after setup. Can you please reply to our email to provide us with details on this?
We'd like to get to the root cause and fix this for you.
Best,
Maria Chan
One of the worst service i received from this application. Only customer service doing good job.
Hi Luxuries products,
Thank you for giving Easy Ads a try, we're sorry you didn't like it.
Can you please clarify your review? We have tried hard to decipher your review and email with no luck.
Our support team can speak English, French, and Arabic.
Looking forward to hearing back from you.
Best,
Maria
i set up the app and uninstal in exactly same day. and they dont want to credit apps me. that support is a dumbass people. No Recommend.
It's been 8 hours since launched, 7 hours since ad is active, their's no trafic from them on my site at all. It's all a scam. They just want to bill you. That's it.
Hi BucciLuxury,
Thank you for giving Easy Ads for Facebook Ads a try. We're sorry you didn't like it.
Kindly note that campaigns go through a review by Meta, which take anywhere from 5 minutes to 48 hours. After that, it's normal for your campaign to take some time to deliver.
Easy Ads for Facebook Ads is a Meta Badged Technology Partner, meaning, the campaign is launched through the official Meta API.
If your campaign does not deliver, it will not spend, so we're not quite sure how you concluded that it is a scam since you were not even charged for your ads in the first place.
There are also many reasons why your campaign may never deliver. You went ahead and added a review before our team had the chance to investigate what caused this.
Also, kindly note that you are charged by Shopify for your third-party apps, which is why the app's fee is added to your Shopify invoice and not a separate invoice. The app developer has no access to your billing information or the ability to charge you. However, we can approve a charge reversal or a refund for Shopify to process.
Please reply to our email with a screenshot of your bill so we can proceed with a charge reversal or refund depending on your case.
Best,
Maria
pls review this app is not work for me
Not working well and no customer support
Hi Cotton Decode,
Thank you for reviewing Easy Ads.
Can you please clarify what you mean by "Not working"? What is not working exactly?
Also, please note that all messages sent by you were replied to in a helpful and fast manner, so we don't know what you're referring to with "No customer support" as you have spoken with and received support from our customer support more than once.
We are looking forward to hearing back from you.
Best,
Maria Chan
this app will immediately withdraw money from you. NO TRIAL PERIOD, THESE ARE SCAMMERS!
carefully look at the date when the money will be withdrawn from you. they will do it right now.
Hi Allbright Kids,
Thank you for taking the time to review Easy Ads.
Kindly note that you are charged for your third party apps by Shopify, which why your charge is added to a Shopify bill, not a separate bill. We do not have any access whatsoever to your billing information or the ability to charge you. If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.
We’re looking forward to hearing back from you.
Best,
Maria
THE APP PROMISES A 10 DAYS FREE TRAIL, HOWEVER YOU'RE CHARGED DIRECTLY NO TRAIL IS GIVEN TO YOU
Hi Drips Club,
Thank you for taking the time to review Easy Ads.
Kindly note that you are charged for your third-party apps by Shopify, which is why your charge is added to a Shopify bill, not a separate bill.
We do not have any access whatsoever to your billing information or the ability to charge you.
If you reached out to us before leaving your review, you’ll learn that we grant charge reversals and approve refunds without issues. Kindly reply to our email sharing a screenshot of your bill so we can proceed with the charge reversal.
We’re looking forward to hearing back from you.
Best,
Maria
I canceled my subscription and they still charged me.
Hi ThunderBolt,
Thank you for taking the time to review Easy Ads for Facebook Ads.
Kindly note that Shopify handles billing for all third-party developers like us, we do not have any access to your billing information or the ability to charge you. App developers can only approve a refund from their partner portal or issue app credits.
That said, we couldn't find any message or email from you inquiring about this or requesting a refund. Kindly reply to the email sent to the email address associated with your account so we can resolve this for you.
Kindest Regards,
Maria